Room was nice and clean. Hotel just across from the stairs that lead to Phu Si. Owner was very friendly helping us to get a private Tuk Tuk to kuang Si waterfalls at a good rate. The one thing we didn't like was the noise, first from the bar/restaurant opposite of the hotel until midnight and then a dog barking and "crying" very loudly from 3am onwards....
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Stayed 3 nights at Phasith Guesthouse during my recent trip to Luang Prabang. Even though I arrived close to 1am, the staff is still willing to show me the room and help me settle in before retiring for the night.
The guesthouse is lcoated at the foot of Mount Phousi, on the backstreet of Luang Prabang. Hence, away from the main crowd in the night market, but not too far a walk away (about 10 mins).
The room is clean, bathroom large and bed comfortable. It also have a balcony facing a little backyard. The balcony is an excellent place to read a book and have a cup of tea while enjoying the slow life in Luang Prabang.
The rooms have the basic essentials, hot shower, dressing table + mirror, wardrobe, wifi, TV etc. The rooms are being kept clean daily with a change of towels.
The owners and staff are accommodating with the basic request like additional hangers, calling for tuk tuk drivers. A plus for Mandarin speaking travellers, the owners can converse in quite good mandarin.
Would be more than happy to stay here again when I next visit Luang Prabang. .
I don't know what other people experienced in this hotel, but I would never never never stay here again. My husband and I have backpacked all around the world, but I have never been charged $25 dollars in a third world country for such a dirty and noisy room. When we complained, they tried to explain that they had just renovated that bathroom, like it is my problem, and that it is not dirty, it is just the material they added in the bathroom. Right. And the owner became very aggressive when we complained and asked for a discount for the dirty room, and threatened to call the police (which we actually asked him to, but then suddenly there was no answer at the police station...). It really is a shame because the place has great potential if they tried just a little bit, for rooms at the back for sure, but the owner is just rude and really ruined our first impression of Laos. Luckily the rest of the wonderful people in Luang Prabang have changed that experience. You can find other places for this price that are much better with great service and spotless rooms. Check near the Mekong River....
Stayed here twice. First was offered the last room downstairs. You would definitely want to avoid it. It smells and the floor was rather dirty. Dusty as well. Air con not really working well. Toilet was bearable. The service however, was relatively good. They are very helpful! Decided to give it another try after coming back from Nong Khiaw. This time we were offered a twin room upstairs. Nice and clean. Good air con. Has fridge, tv and absolutely no complaints this time. Located just behind the phousi hill. Short walk to sisavavong. Plenty of restaurants and bars around.
Straight off the boat we followed their representative to the place. They only had a double bed and we wanted two twins. It looked lovely with a little back porch even. When they couldn't accommodate our needs, they helped us find another option for the night based on the fact that we would come back the next day and get a room upstairs with two beds. We went through the trouble to repack our bags and wait until noon to come back for the promised room. After another half hour of waiting in the lobby, the manager tells us he can't give us the upstairs room since he now has an online booking. I was so pissed off and reminded him that I even offered to give him the money yesterday to secure the room. This is not the way to do business. We had to walk around in the rain and find yet another option.
This place is behind the phousi hill - a bit more local and less touristy place. However, being a tourist we had to walk 10 mins around the hill to get to the main street.
The rooms have a nice concept - but maintainance is poor which was a shame as I could imagine it could have been a real nice place. We stayed in 1st floor room with a private garden but between the bugs and the smell (fertilizer type....) we did not spend any time there. Hot water was decent but the shower was facing the nice wooden door and did not have a shower curtain so I was splashing water constantly over it.
My main concern was the bed which was hard - for those who like hard beds this will be a great place but for me it meant sleepless nights.
Wifi was a bit sketchy so I had to go to other cafe to use it. There is a microwave in the common space which was infected by ants so we could not use it.
All in all it was not an uncomfortable stay but could have been better.
