We were very disappointed with the Sokdee Residence as the reviews we had read were good.
On arrival we noticed the bathroom was unclean, there was a brown splatter on the wall which looked like blood. On reporting this I was told that the cleaner had gone home and that this would be dealt with the following day.- which was not unreasonable. However, it never was dealt with and we stayed for a week. The shower itself had a leak which was cobbled together with a piece of insulating tape.
To say the place was dirty would be an exaggeration, more a case of 'uncared for'. For instance, there is one table between the single beds. The previous room occupants had put the twin beds together and the table removed to a corner. As there was only one reading light we had to rearrange the beds and table ourselves, in so doing it was obvious the floor was dusty and had been cleaned around. On our last day the room wasn't serviced at all.
Breakfast is basic and fine. One morning we were the second occupants at a table which had egg yolk and food left behind. This was 'wiped' with a piece of towel hanging up on the side wall.
The duvets were not in fact duvets but childrens sleeping bags in duvet covers, strange and not to be expected in a hotel.
It seems to be a family run business but they appeared distant, disinterested and, frankly, unfriendly. The only time any interest was taken was when there seemed to be an opportunity to make money. We asked how much they would charge for a private car to the Plain of Jars. They asked for $300 but we got the same deal in town for $200.
The business owns the adjacent Guest House and the impression we had was that both are being treated in the same way. It seems to us that to charge hotel prices for the Residence they should clean the place up, do some maintainance work and care for the guests in a professional manner
These shortcomings are a great shame as the location is great and the basics are there for it to be a lovely place.
There is a lot of competition for tourist trade in Luang Prabang and there is other good accommodation in the same road - so if I was you I would look elsewhere.
- Official Description (provided by the hotel):
- The Sokdee Residence is a beautiful traditional Lao style building - superbly located in the heart of the old town of Luang Prabang.With a choice of double or twin beds the Sokdee Residence features just 8 guest rooms which are all pleasantly presented, comfortable and exceptionally clean. All Guest rooms offer modern amenities such as air-conditioning, cable television, fridge and mini bar as well as a private bathroom. The simple yet sophisticated style of dark wood and Lao decorations create a pleasant environment. All guest rooms open up to a communal balcony on which guests can take in Luang Prabangs city life, meet other travelers or just lean back and read a book. The comfortable furniture and the beautiful surroundings invite the guest to stay and simply relax.Located in the center of Luang Prabang, the Sokdee Residence is just a stroll away from the delightful Mekong River as well as the main street with its bustling Night Market. Perfect to enjoy a walk through the charming city - along the Riverfront and past by some of Luang Prabangs ancient temples. Numberous restaurants, cafes and shopping options are nearby. The citys attractions and sights can easily be explored by foot or bike. ... more less
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- Also Known As:
- Sokdee Residence Hotel Luang Prabang