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“avoid this place”
Review of Saynamkhan Hotel

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Saynamkhan Hotel
Ranked #24 of 268 Luang Prabang B&B and Inns
Certificate of Excellence
Reviewed February 28, 2011

very disappointed by this place: staff was pleasant but changed continuously, people who served our breakfast were never seen again and the next day there were still new faces different from those present the night before. No restaurant in the place and breakfast was basic (even the tea was tasteless!) The furniture in our room was just one double bed (too big for the space which forced us to squeeze in and out of bed - no mattress, rather a large but very thin and hard kind of carpet put on top of the bed's wooden frame), one table and a chair, one lamp - with the ratan shade so thick that you could not read unless you were standing exactly under the lamp. Nowhere to hang our clothes, except a wooden board fixed to the wall with 3 pegs and just as many wire hangers. The bathroom was so small that you could not open the door because of the basin behind it.... and once inside, you could not keep the door shut : the lock was broken. The only good thing about the place was its location, very central indeed, but Luang Prabang is so small that no place is far from the city center anyway. There are many other guest houses nearby and had we not pre-paid our stay, we would have not spent 3 nights in this miserable place

  • Stayed: January 2011, traveled as a couple
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1  Thank joupy45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 - 109 of 180 reviews

Reviewed May 29, 2009

I stayed in the rooms that are done in a traditional lao style. Found they were quite dark with all the wood but that also made them quite cozy. Ok breakfast available on the balcony over looking the river but there were so many other places serving breakfast in Luang Prabang that only ate here once. The breakfast is ok but not brilliant and there are some good breakfasts in walking distance.

The hotel is in a very convenient location to the main street - can walk to everything. Also had computers in the lobby with free internet.

There are two things though that would stop me staying here again. The worst thing was the rooster that seemed to be living either at the back of the hotel or at the place next door. Woke me every morning at 4am and kept going until about 6am. So if you are light sleeper definitely not the best place.

Also the shower went cold very quickly, good for conserving water but not so nice for a relaxing shower!

  • Stayed: December 2008, traveled with friends
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2  Thank pyjamagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 15, 2009

Comparing to other Guesthouses in the nice Luang Prabang the Say Nam Khan Guesthouse is clean, a real historical building, has a nice view over the Nam Khan river, and the staff is very helpful within their possibilities. We enjoyed to reach all places in Luang Prabang in just minutes, good restaurants around, laudries and shops also.
The breakfast ist small, but for Laos absolutely good. The transfer to the airport was perfect.
We can absolutely reccommend the Say Nam Khan Guesthouse. About the less good reviews: Please accept, that you are in Laos, not in Switzerland!

  • Stayed: January 2009, traveled as a couple
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Thank Suepit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2009

The room I stayed in was very small and the furnishings were very old. The internet access was spotty from the pc's in the lobby. In fact I saw a rat scamper through the lobby one evening while I was reading. The staff was friendly but the hotel is in great need of renovation. I paid $40 a night to stay here and felt the price was too high for the quality. The included breakfast was barely passable. The only positive comment is that the location is convenient to the main street with the restaurants and night market.

In general, I can not recommend going to Luang Prabang at all. I tried to take some tours but the ones I was interested in were not offered while I was there. There are a limited number of things you can do on your own like climbing to the mountain top, visiting vats, and the market. The weather was cooler in January than I expected so pack some sweaters and long pants. The $35 visa was excessive for such a short stay for most travelers.

The Lao Air flight was in a prop plane. My return flight was late causing us to have a further delay due to air traffic delay going into Chiang Mai. The plane flies low so it can be rather bumpy.

  • Stayed: January 2009, traveled solo
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Thank ChiangMaiRetiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2008

We stayed four nights at the Say Nam Khan Guesthouse in January 2008. Luang Prabang has a number of very nice boutique hotels and guesthouses. The Say Nam Khan is not one of them. We tried booking a room in Luang Prabang 2 months before our trip, but our first 14 choices were already booked. We sent a booking request to the Say Nam Khan, but they never responded. This should have been a clue. We booked the guesthouse through Green Discovery Laos, with whom we had arranged a trek. The Say Nam Khan is rundown and in need of repair. Our room was small, with no place to put our luggage, except the floor. The bathroom sink leaked (gushed) water onto the floor. It took three requests and about a day to get that fixed. Linens and towels were way past their retirement age. One day the cleaning staff forgot to give us clean towels. We had to ask twice before we got them. On the positive side, the Say Nam Khan has one of the best locations in Luang Prabang, overlooking the Nam Khan River, a half block from the main road with lots of restaurants. Our room had a beautiful view of the River. The breakfast (included with the room) was pretty good. But the staff was clueless and not helpful at all.

  • Stayed: January 2008, traveled with family
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Thank sandiegobill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2008

The location is very convenient and it was the only internet reservation we could get. BUT, I wish we had *not* prepaid for our entire 5 night stay via luang-prabang-hotels.com (whl.travel). Once we were there and stuck with it, we accepted it with regret and it detracted from our stay (I walked the town looking longingly at all the other hotels / inns that we could have stayed in).

In general, the rooms look fine. The bathrooms are decent / OK. The rooms in the "annex" / not in the main building (our first room was in there) are very basically built and you can hear everything - the street, the roosters who start at 2:30am, the neighbor hotel guest retching in the toilet for several hours over night. The main building is built more solidly and noise is *much* reduced.

Our specific experience was this: Our prepaid airport transfer was not waiting for us so we ended up having to hire a taxi at the airport. When we arrived at the guesthouse, we were not given the room reserved (VIP room - $50/night) because there was a problem with it when we checked in (or did they just have it double booked?).

The room we did get, a standard river view room in the "annex" building (rm 106 - also $50/nt), had a patio (nice) without anything to sit on (which made it less than useful). The bed was so hard that my hip would go numb if I slept on my side.

On our 2nd night, we heard a large rodent moving around in the thatched roof ceiling and let the front desk know. On the 3rd night, a rat started squeaking loudly in the ceiling from it's nest (bits of which could be seen coming through the thatched ceiling - and being from DC - I know what a rat sounds like as opposed to a mouse). We told the front desk - the guy didn't know what to do and said they would try to do something in the morning. We were laid back enough to say that was OK and went to sleep to the squeaking rat. An hour later, we were awoken by at least 2 rats screaming and fighting in the thatched ceiling. There was enough movement that we thought the fighting rats would fall through the thatch at any minute onto our bed. We flew out of the room with all our quickly gathered belongings and made the front desk guy relocate us to another room - which ended up being on the back of the building.

We stayed for 2 nights in this smaller room (rm 219) - which was $20 less per night without any of our pre-paid money being refunded to us. Thankfully, we did not have any rats in this room and we were just resolved to finish our stay in this place and take the experience as a lesson learned in pre-paying for hotels...

  • Stayed: January 2008, traveled as a couple
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Thank metrodc_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2008

Rustic two storey colonial building with a great corner location overlooking Nam Kham River and opposite Buddhist monastery. My corner room was large with a bathroom that could have benefited from a good scrub. Able to watch the vegetable gardens, on the opposite bank, being attended by Laoian farmers plus awoken, very early morning, by the drums/ bells /chants of the monastery. Lacked the friendly charm that fellow travellers commented on with their hospitable Laoian accommodation. Plus some challenges with my reconfirmed booking. They don't seem to respond or receive emails.

  • Stayed: January 2008, traveled solo
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1  Thank arundel153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Saynamkhan Hotel

Address: Kingkitsalath Road | Ban Wat Sene, Luang Prabang 0600, Laos
Location: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #24 of 268 B&Bs / Inns in Luang Prabang
Price Range: $29 - $52 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Saynamkhan Hotel 3*
Number of rooms: 16
Official Description (provided by the hotel):
Renovated on 2012 with a new management all rooms with air condition, cable TV, free WIFI, mini bar 4 rooms with private balcony. ... more   less 
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