I stayed in this hotel in May for 2 nights after doing some research on tripadvisor. This seemed to be the best value for money as my gf and I were over budget on our travels at the time of arrival. We checked the pictures on the site and it looked like we were staying in the white building as photographed.
When we arrived we were greeted by a less than enthusiastic staff member who told us that the white building (new part) was full even though we saw nobody come in or out of there throughout our stay. We were told that we would have to stay in the older wooden building attached to the right side of the new building (you can just make it out in one of the hotels pictures). We were brought to our rooms to find that the room was dirty, smelly, the fridge had no water in it, no safe, ants in and around the bath, toilet, sink, bed etc. Reluctantly after a cull we decided we would continue on with our budget requirements and stay in our less than perfect room.
We awoke in the night to a loud chattering noise which once the light was turned on we discovered 2 lizards on the walls. We discovered that they have somewhat of a highway above the windows that allow them and any other creature smaller than a rooster to get in. Speaking of roosters, we awoke a few hours later to hear our new alarm clock going off with no intention of letting up until 10.30!
Tired and annoyed we decided we would go for breakfast. We met another unfriendly and less than enthusiastic member of staff who told us to go up the road (3 mins walk) to another restaurant where you can redeem a voucher for a free breakfast. This turned out to be no more than sliced bread, jam and cold coffee.
Afterwards we returned to the room to have our showers and go out for the day. I noticed that someone had been in our room as our wooden slat doors that lead onto the patio were open and just the light inner door with glass panes was closed. Passports and laptop on show of course as we had not expected them to clean the room. As I closed the curtain and began to get undressed I noticed someone trying to look in through the windows, covered by the thin layer of curtain material. After I exclaimed and went to the door the person who I had recognised as one of the hotel guys had run towards the white building pretending he hadn't been there. Tired, annoyed and still hungry I made it clear I was closing the outer doors for no more peeping tom games!
I have never showered with ants before then.
We left and went to a far better place nearby for the duration of our stay in Luang Prabang for similar price.
My gf and I would not trust the staff, we didn't like the rooms or the visitors in the night, we won't be coming back and would not recommend this to a friend.
- Official Description (provided by the hotel):
- Renovated on 2012 with a new management all rooms with air condition, cable TV, free WIFI, mini bar 4 rooms with private balcony. ... more less
- Reservation Options:
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