I pulled up to the property and was met with smiles and a very attentive staff. Everywhere I looked there were fresh flowers, tastefully placed furniture and a sense of cleanliness and tranquility. I was given a tour of the property which ended at my room where i was shown around and given an explanation of the amenities on the property. The pool looked so inviting, I quickly changed into my bathing suit and headed to the pool for some relaxation. Within 5 seconds of being at the pool at least 2 staff members checked on me and made me feel very welcome. I never felt like I was being watched or bothered, yet they were there at the exact moment that I needed them. The management must have a good training program for the staff.
The only meal that I ate on the property was breakfast and it was very good Since it was the beginning of the wet season they were serving off a menu rather than the regular buffet, that was fine with me, there were enough options to make anyone happy. The food that I was served was fresh and tasty.
The location was good, it was a short walk to the night market, but they also had a shuttle vehicle that would drop you off anywhere you wanted in town. The shuttle was not running at night so plan accordingly.
Sometimes it is the little details, like a shuttle service, a smile, or an attentive, trained staff that can really make the property.
The one detail that I did not like was the size and layout of the bathroom, I am over 6 feet tall and the WC area of the bathroom was very confining.
The Villa Maly is a great place to stay when you are in Luang Prabang. This was my second trip to Luang Prabang, I wish I would have stayed here the first time too, two thumbs up!! On my last visit I stayed at a property that is rated higher than the Villa Maly, but let me tell you, the staff and management at the other property.could learn a thing or 12 from the Villa Maly. I don't think it proper to bring up the other property's name but I am sure you can find the review that I wrote for them easily.
Enjoy this lovely property.
- Official Description (provided by the hotel):
- Once the home of Lao royalty, today Villa Maly is an exquisite boutique hotel, surrounded by luscious tropical gardens. Its rooms evoke the subdued elegance and creative touches of a bygone time. The hotel's 33 guest rooms are each subtly created to incorporate time-honored Laotian architecture with an essence of the Colonial past. ... more less
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- Also Known As:
- Villa Maly Hotel Luang Prabang
- Maly Hotel Luang Prabang