We were in a room in the principal building. It was an small room, with a good batroom, everything ok. Bad things came at night. The room is not isolating of noise from other rooms. We can hear everything on our neightbours. Even the deodorant spray, it was incredible!!. It was very uncomfortable, its better to book a bungalow.
Everybody were very kindful and smiley, but not very effective. Last nght, we had water falling from the ceiiling in the bathroom, we talked with one employee at 21:00 but nobody came to see what was happening. At 22:00 I went another time to lobby and some minutes later, a boy from the staff came, and told us that it was normal!!. And it was imposible to fix till some days later!. I had to insist to go upstairs to see if was something wrong up there, but we do not know if he went or not. We had all night the water falling, and in the morning was a big "lake" of yellow water in the middle of the bathroom. In the checkout, nobody told us anythong about it.
So, location is very good, they had very good services, free bikes, free laundry, motorbikes for rent, but the rooms in the principal building are very very very noisy and if it occurs some problem, they can not fix. I would recommend the bungalows.
- Official Description (provided by the hotel):
- Le Bel Air is a unique hotel in Luang Prabang, Laos and indeed most of the world. It is located less than five minutes drive from the airport, nestled in two hectares of unspoilt garden and natural vegetation, along the banks of a major river. The centre of town is a short walk, the air is fresh and quiet. The river a never ending, ever changing painting of tranquil rural life, Laos style. ... more less
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- Also Known As:
- Le Bel Air Boutique Hotel Luang Prabang