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“Would not recommend” 2 of 5 bubbles
Review of Chanthavinh Resort and Spa

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Chanthavinh Resort and Spa
Ranked #52 of 70 Hotels in Luang Prabang
Newcastle, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Would not recommend”
2 of 5 bubbles Reviewed December 25, 2011

Firstly, the worst thing about this hotel is it's location. Although they offer a boat and then car to the town whenever you wish, it is still a hassle to get there. They also don't like when you want to stay out late in the evening. The staff seemed displeased with my partner and i asking to be picked up at 11pm. There seems to be a management problem at this hotel. The staff were mostly trying to be as helpful as possible but seemed lacking in training. Daily cleaning forgot to replace our dirty towels that they took with new ones and it took two phone calls to reception to successfully get the message across that we needed towels while one of us was waiting in the shower. You would expect much more from the amount it costs to stay here. Would advise friends to avoid it.

  • Stayed December 2011, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Tamara C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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58 reviews from our community

Traveler rating
    15
    20
    11
    6
    6
See reviews for
6
34
1
1
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Thai first
  • Any
English first
Newcastle, Australia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed December 5, 2011

The most important factor with this place is the location. Its good because its lovely surrounds with a beautiful view over the Mekong. However its a major effort to get too and from. We had to make our own way as we received no replies to emails and we had to ask around alot before we found a Tuk Tuk driver who knew where to go. its a drive south out of LP and then a boat ride over. Once here the hotel is happy to organise things for you which makes it easier.

The rooms are nice, however not a huge step up from what you get in a nice guest house. IF you are the sort of person who likes to leave your hotel and walk the streets this isnt the place for you. If you like a bit of isolation and tranquility then it is.

Room Tip: If you dont get a view of the mekong its not worth the effort.
See more room tips
  • Stayed December 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Huw M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed November 2, 2011

The hotel is very nice, unfortunately we missed the Spa and Swimming pool (not finished yet ?) We stayed in a bungalow, the room is spacious and new, I did not like the bathroom that much because it has a bathtub and not a real shower

Breakfast was good, no buffet but you can decide what you like to have.

To go to the center of Luang Prabang you have to use the hotel boat. They have a timetable, but they were very flexibel with pickup times for us.

I think if they do a pool and Spa area it will be a very unique place in paradise!

  • Stayed October 2011, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Mell27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed May 23, 2011

We booked this hotel on line and be ware, the map location on trip advisor did not up date and we later discovered it was on the opposite side of the Mekong from Luang Prabang. However, it depends on what you are looking for in Luang Prabang as the hotel and staff are truly fantastic. They have their own boat and will take you over the river and drop you into the town with minimal fuss. Having said that it was difficult at times as you cannot just pop back to the hotel with shopping or for the afternoon siesta.
That being said the hotels location allows a wonderful relaxed environment on the edge of the jungle. The staff go out of their way to assist in anyway possible and Kim, the resident manager speaks wonderful English.
This hotel was great for us as we were half way through a 23 day holiday around Vietnam and Laos so the relax was welcome. This hotel is ideally suited for people who want to escape the hustle and bustle of traffic, motor cycles, street vendors and the obligatory Tuk Tuk drivers!
We fear this hotel may not last as there is a huge selection of guest houses and hotels in the town and this little gem is hidden away.

Room Tip: Just ask for the River view rooms
See more room tips
  • Stayed May 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Paul_n_flip25197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 24, 2011

Remant landscape under the trees and pretty flowers, seen on the Mekong at the bottom of the mountain without human trachea, we believed in paradise. it's rare to find such a beautiful landscape with western comfort.

Phayboun from Paris

  • Stayed January 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Phayboun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 15, 2010

The one thing you have to know is that this hotel is not in Luang Prabang but a few kilometers away.

This is both a plus and a minus but being aware of that before booking really brought us what we were looking for:
- the place was a good retreat away from the city
- the views from the restaurant and when crossing the Mekong were amazing
- the staff was friendly and would pick you up anywhere in the city (however we were always going to their sister travel agency for them to call the shuttle)
- the room was gigantic
- the place was generally quiet

We also like the alternation between buffet breakfast and menu. The food at the restaurant was great.

  • Stayed November 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank samlevysam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter UK
Level Contributor
83 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 bubbles Reviewed April 13, 2010

OK, my daughter and I arrived here quite by chance having hoped to find onward transport to Hongsa on the west bank of the Mekong. There wasn't any. This is not at all the kind of place we would usually choose and we stayed just one night leaving as early as possible the following day. We were extremely uncomfortable with the ostentatious luxury in a very poor village; we felt it offers actually nothing to the village except some very menial employment; we didn't like the locked gates. We hardly felt we were in Laos at all. And whatever else - it's in totally the wrong place! If you want to visit the wonderful city of Luang Prabang, which has a huge array of accomodation and all kinds of things to see and do, why would you base yourself on the wrong side of the Mekong? I have seent he river in full flood in the rainy season and I certainly would not have ventured to cross it by boat. Yes, the hotel does provide a free boat service - though, as we discovered next day, not to the city centrre - and it did seem that the few other guests were indeed spending most of their time away from the 'resort'. In consequence we dined that evening in solitary splendour - though very pleasantly and on a terrace overlooking the river.

  • Stayed December 2009
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank happytraveller40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Chanthavinh Resort and Spa

Property: Chanthavinh Resort and Spa
Address: Ban Chan neu | Chomphet District, Luang Prabang 712345, Laos
Location: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #52 of 70 Hotels in Luang Prabang
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Chanthavinh Resort and Spa 3.5*
Number of rooms: 33
Reservation Options:
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