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John

Overall ok, some rude staff

3.0 of 5 bubblesReviewed Aug 29, 2019
The facilities was ok, maybe considered 5star in Karachi but by international standards, just probably 3-4star.
Service level was a mix bunch. Waiters at the restaurants, some were good and friendly, others so-so, had to call a few times before they come over.
Food was good at a good price point. Security was super tight like in most prime places in Karachi.

Staff at currency exchange desk (there were 2 men there on that day) was extremely rude. Gave him cash to change and he rudely replied cannot change and threw the money back on the table!! This is the black sheep for this hotel! If you are serious about being a top hotel, go fix this. This staff has attitude problem!
Date of stay: July 2019
Trip type: Traveled on business
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
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PearlContinental, The Management at Pearl Continental Hotel Karachi, responded to this review
Responded Sep 2, 2019
Dear Guest,

Thank you for writing the review and sharing your experience. Your concerns are well noted and we assure you that we will take all necessary steps to meet your expectations.

We hope that your had a good time and look forward to welcoming you again in Pearl Continental Karachi.

With kind regards,

The Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,449)
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Reviewed August 28, 2019 via mobile

Amazing reception and stay. No problems at all. Great place to live in if you are in Karachi. Everything was well managed and well taken care off. Breakfast was great too with a big variety of dishes.

Date of stay: August 2019
Trip type: Traveled on business
Thank 18omarr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PearlContinental, The Management at Pearl Continental Hotel Karachi, responded to this reviewResponded September 2, 2019

Dear Guest,

Thank you for writing the review and sharing your experience. We are glad that you had a good time.

We look forward to welcoming you again in Pearl Continental Karachi.

With kind regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2019

Mr Naveed who is in charge of room is hospitality and friendly.he always gives help at first time when i ask help ,which make me feel like staying at home and comfortable.next time when i come to karachi i will choose PC hotel .

Date of stay: August 2019
Trip type: Traveled on business
Thank liu l
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PearlContinental, The Management at Pearl Continental Hotel Karachi, responded to this reviewResponded September 2, 2019

Dear Guest,

Thank you for writing the review and sharing your experience. We are glad that you had a good time.

We look forward to welcoming you again in Pearl Continental Karachi.

With kind regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2019 via mobile

Helpful and friendly staff help you to enjoy the moment while you drink your coffe. Even You can find Turkish coffe to test it. Its was very surprise for me. Thanks to Maqsood HUSSAIN for warmly welcome

Date of stay: August 2019
Trip type: Traveled on business
Thank Murat B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PearlContinental, The Management at Pearl Continental Hotel Karachi, responded to this reviewResponded September 2, 2019

Dear Guest,

Thank you for writing the review and sharing your experience. We are glad that you had a good time.

We look forward to welcoming you again in Pearl Continental Karachi.

With kind regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2019

Safia Bano (house keeping attendant) is very good nicely maintain tideneess of washrooms and have good conduct.

Muhammad Owais ( waiter chandni restaurant) very well mannered well behaved and a good service provider.

Date of stay: August 2019
Trip type: Traveled on business
Thank Saima K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PearlContinental, The Management at Pearl Continental Hotel Karachi, responded to this reviewResponded August 27, 2019

Dear Ms. Saima,

Thank you for writing the review and sharing your experience. We are glad that you had a good time. Our staff is happy to read your comments about them.

We look forward to welcoming you again in Pearl Continental Karachi.

With kind regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2019

I enjoy alot the excellent food at grapevine cafe specially hi tea platter the service provide by restaurant manager mr Aatif ali is also excellent highly recommend this place for food and excellent service must return again thanks.

Date of stay: August 2019
Trip type: Traveled solo
Thank alim1m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PearlContinental, The Management at Pearl Continental Hotel Karachi, responded to this reviewResponded August 27, 2019

Dear Mr. Alim,

Thank you for writing the review and sharing your experience. We are glad that you had a good time.

We look forward to welcoming you again in Pearl Continental Karachi.

With kind regards,

The Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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