i had an extremely bad experience today with gun smoke. i ordered home fries from the kids menu and the waiter rudely responded "sorry kids meal sirf under 12 ke liay hai". i was like im ordering a full course meal along..these are just fries. again the waiter responded "sorry as per our policy we cannot give you the fries". i called the manager too to talk to him, the manager again repeated the same. and we walked out. can you imagine, there were no amends, no appologies, no nothing! don't we all have the right to choose whatever we want off the menu anywhere? (as long as it is available?) don't restaurants/ fast food chains/ eat outs offer proper appologies, make amends incase they cant respond well to what the customer wants? pathetic service and very rude staff! i will never ever step in there again!
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