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“Gunsmoke's staff needs proper education”
1 of 5 bubbles Review of Gunsmoke

Gunsmoke
Ranked #62 of 278 Restaurants in Karachi
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Dinner, Lunch, Highchairs Available, Reservations, Seating, Waitstaff
Neighborhood: City Railway Colony
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Gunsmoke's staff needs proper education”
1 of 5 bubbles Reviewed April 19, 2014

i had an extremely bad experience today with gun smoke. i ordered home fries from the kids menu and the waiter rudely responded "sorry kids meal sirf under 12 ke liay hai". i was like im ordering a full course meal along..these are just fries. again the waiter responded "sorry as per our policy we cannot give you the fries". i called the manager too to talk to him, the manager again repeated the same. and we walked out. can you imagine, there were no amends, no appologies, no nothing! don't we all have the right to choose whatever we want off the menu anywhere? (as long as it is available?) don't restaurants/ fast food chains/ eat outs offer proper appologies, make amends incase they cant respond well to what the customer wants? pathetic service and very rude staff! i will never ever step in there again! 

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Sarah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 reviews from our community

Visitor rating
    7
    12
    4
    0
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Turkish first
  • Any
English first
Guildford, United Kingdom
Level Contributor
116 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 119 helpful votes
“My Savior in Karachi”
5 of 5 bubbles Reviewed March 28, 2014

With most of middle ages men and women along with middle aged restaurants dropping beef off their menus, I have to salute Gunsmoke on keeping their beef menu alive. The sheriff's cut, medium rare with eggs and cheese is a heart stopper. But then what a way to go! Great steaks and great place to hangout with friends. Keep it up, the Gunsmoke Team.

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Umair B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
20 reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“slightly disappointing - clifton mall branch”
3 of 5 bubbles Reviewed February 5, 2014

burgers were gourmet and large, which was great. the jalapeno burger was not at all spicy which was a shame. I ordered two burgers takeaway which are meant to come with homemade fries and coleslaw except we were only given 1 portion of soggy fries and no coleslaw. when I questioned the manager, his excuse was that they had no takeaway containers. fat burger was better and slightly cheaper, and right next door

  • Visited December 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Bpantha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Excellent”
5 of 5 bubbles Reviewed October 31, 2013 via mobile

I was amazed by the quality of food and the cow-boy style atmosphere. The only thing that disappointed me was the staff's performance.

Helpful?
Thank Abdul A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
22 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Great Steak and drinks.”
4 of 5 bubbles Reviewed August 26, 2013

A great place that serves really good stakes. I liked the fact that you can choose your cut and then pick from over ten different types of sauces to go with it. I asked for my steak to me meduim cooked and it was just right. The only thing that let them down was forgetting my starters which arrived after the main course thus have marked them down.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Squk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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