I stayed in the Lady Avari section as I was travelling on my own, and which I had previously experienced at the Avari Karachi (which is excellent). Overall the hotel is very comfortable, clean and the staff more than eager to please. Rooms are well appointed and the Lady Avari touches make the rooms alittle more homely and comfortable (e.g. fruit platter, biscuits, chocolates and lovely bathroom products). Also having a women's only section does give solo female travellers some additional peace of mind regarding safety. Having access to the executive lounge also made work very easy and pleasant.
However I agree with one of the previous reviewers, the staff's expectations of tips for every small thing can be a little grating. This is certainly not applicable to all staff - most were excellent, did a wonderful job and deserved to be tipped however some certainly did not - lingering around uncomfortably in a guest's room hoping for a tip is not really acceptable behaviour in this sort of hotel.
Also I found it odd that I was unable to order an a la carte meal from the main restaurant, Kims, during dinner service. Buffet was the only option - as I was not overly hungry I only wanted a small meal and I did not want Japanese, Chinese, outside BBQ or pastries - the other available choices. I ended up ordering room service.
One other area of improvement is having more in-room information about the location of restaurants and other facilities in the hotel. I had to continually ask the front desk for assistance on where to find the salon, restaurants etc as my room did not have this information written in a folder, which is commonplace in many hotels. The salon for example is external to the hotel and can only be accessed outside. Having this information more readily accessible for guests would make things much easier.
- Official Description (provided by the hotel):
- Situated on the beautiful tree lined Mall Boulevard,Avari Hotel Lahore, reflects the traditional hospitality of Lahore, a city steeped in Mughal palaces, gardens and mosques, and fascinating oriental markets. The hotel, offering five-star luxury, is conveniently located next to the downtown business centres of Lahore, and near major cultural, commercial and tourist attractions. ... more less
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- Also Known As:
- Lahore Avari Hotel