First for an Indian to travel to Pakistan is little more than unusual....so it becomes more important how you are being treated and taken care of. Thats where Avari takes all the point of making sure your stay is comfortable and you feel secured.
The service starting from the Airport pick up to check in and concierge all were excellent except house keeping.
First the airport transfers - The hotel has shuttle service frequently for pick up and drop at the airport. They have a counter at the airport itself so there's no chance to miss a transport to the hotel.
Second the safety at the entrance is quite at a high standard.
Third the check in and check out process is fast inspite of all the extra formalities we need to do as Indian.
And then come the surprise and a note of caution....
Make sure you get a room which is renovated and not very old, because after the first night when I got up in the morning my room was filled with smoke from the burning wire inside the ceiling panel.
But it was attended quickly and I was shifted to a better looking room. Yes a better looking room but not upto the mark house keeping. "Turn down" service is not applicable to the house keeping staffs in the higher category rooms while its applicable for the base category rooms. It feels little frustrated to see your bed stuffed with all the cushion and fancy looking runners instead of being made up after a long day of work.
Rooms are big enough and well equipped but not quite as you can hear every bit of noise from the hall way. Also funny part is house keeping guys work even in the evening to clean up the hallway and rooms which creats lots of noise.
Hotel has free wifi but very poor strength.
The hotel has more than one option of restaurants and a lobby level pastry shop.
The coffee shop is well attended with courteous staffs, good breakfast. Though you might find a soiled plate in the main stack of plate...but probably thats one in a million.
So keeping in mind the options available and the service extended to make you comfortable, Avari will be the option next time too...
- Official Description (provided by the hotel):
- Situated on the beautiful tree lined Mall Boulevard,Avari Hotel Lahore, reflects the traditional hospitality of Lahore, a city steeped in Mughal palaces, gardens and mosques, and fascinating oriental markets. The hotel, offering five-star luxury, is conveniently located next to the downtown business centres of Lahore, and near major cultural, commercial and tourist attractions. ... more less
- Reservation Options:
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- Also Known As:
- Lahore Avari Hotel