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“A very good option in Lahore”

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Pearl Continental Lahore
Ranked #2 of 52 Hotels in Lahore
Certificate of Excellence
Santiago, Chile
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“A very good option in Lahore”
Reviewed July 1, 2013

Visited there for a couple days and the stay in this nice hotel was most enjoyable. Two full fledged restaurants provide all you need, plus it has some nice little shops to buy crafts (not exactly the cheapest, but very complete.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tetrapato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, July 6, 2013
Dear Tetrapato,

We sincerely appreciate your kind compliments on trip advisor regarding your recent stay at Pearl Continental Lahore.

Thank you and we look forward to welcoming you back soon again.

Kind regards,

Irshad B. Anjum
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831 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Budapest
Level 6 Contributor
95 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed June 22, 2013

For me, the obvious downside of this nice hotel is the huge difference of quality between the rooms. Some need an immediate refurbishment and smell like an old train station, others are nicely decorated and new - check before you accept. The room service brings alcohol to non-Muslim guests, but they accept cash only and no matter what you order, the guys try to sell you all what they have in their plastic bags, claiming that room service would close in one hour/tomorrow / beer has finished. Albeit funny, this is an obvious scam. On the positive side, staff are welcoming, the hotel has 5 or 6 great restaurants, and the gym is OK. I would stay again and recommend it to others.

Room Tip: Go 7th floor, the executive level.
See more room tips
  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nammarci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, July 8, 2013
Dear Nammarci,

We deeply value your comments on Trip Advisor regarding your recent stay with us. Please note, your concerns about old rooms are noted. We will take care of it ASAP. Look forward to welcome you back at Pearl Continental Hotel, Lahore.

Best regards.
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Lahore, Punjab, Pakistan
Level 6 Contributor
195 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed June 16, 2013

what you pay , don't get it , good location but too much security , front staff is good , rest of them are rude , when you go in the hotel , it is like you are at safe but out side , not at all safe , only benifit is tight security only .

Room Tip: only executive floor (7th) is worth , and always about new wing room
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadeem B J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, July 10, 2013
Dear Mr. Nadeem,

Thank you very much for your comments on Trip Advisor.

Please note, we sincerely value your observations by taking corrective measures to eradicate the problems whether it is related to staff training or services.

We look forward to welcome you back at Pearl Continental Hotel, Lahore.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 13, 2013

Stayed at this hotel twice this year so far 01/16/13 (3 days) and again in 01/13/13 (4 days).location is good and bad both, tight security around hotel give you peace of mind, but at the same time roads around the hotel get block without notice due whatever reason and then you have to keep drive around in the worst traffic of the city.
Both times we stayed at 7th floor (executive floor) rooms are not what you pay for, only good thing is use of executive floor lounge where you can eat and drink (no alcohol) from 7am to 7pm.
Front desk and coffee shop (24 hrs.) staff needs more professional training. They were rude especially at coffee shop we have to wait for 30 minutes and did not get our tea, it was breakfast time and they have army of crew running around but doing nothing.
I just got back from Lahore but this time I did not stay in PC to me not worth, 5 star hotels should provide 5 star services in everything.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tariqboa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, July 6, 2013
Dear Guest,

Thank you for letting me know about your experiences during your both stays with us. Please note, we sincerely value your comments which greatly help us improving on our services.

Regarding your security concerns, our Chief Security Officer had a meeting with local traffic police and requested that in such situation please update hotel management well in time.

We look forward to welcome you back at Pearl Continental, Lahore.

Thank you and best regards.

Irshad Anjum
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karachi, Pakistan
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed June 13, 2013 via mobile

This hotel is situated at mall road a secure area and peaceful area ,hotel is very good epically its atrium will catch you up as its first welcome gesture , rooms are too good and many options are there for dining and drinking hotel has its own shopping area .I love Japanese food so if you like too Sakura is best place to enjoy Japanese food. so stay at pc lahore and explore this wonderful historic city and its food.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shoaib H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, July 10, 2013
Dear Mr. Hashmi,

Thank you very much for your nice comments on Trip Advisor regarding your recent stay with us.
Please be assured that we at Pearl continental Hotel Lahore always take the utmost care to serve our guests up to their entire satisfaction.

We look forward to welcome you back in your next visit to Lahore. Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lahore, Pakistan
2 reviews
Reviewed June 9, 2013

Any hotel that counts itself as a luxury hotel should as a matter of course provide tea and coffee making facilities in the room and given that the water from the taps is undrinkable, free water. Not at the PC. No tea or coffee and bottled water chargeable. As cjohn5 said, it is tired and in need of a serious facelift bit even that won't change the poky rooms and bathrooms. A seriously overrated hotel and you would probably got much the same for much less money elsewhere in Lahore

Room Tip: Pay a lot more for a suite
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hantaran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haseeb G, General Manager at Pearl Continental Lahore, responded to this review, February 21, 2014
Dear Guest,

Thank you for taking the time to provide feedback.

While assuring you that we are taking all the points seriously and have already started work on it, look forward to welcome you back.

Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wicklow, Ireland
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed May 31, 2013

As there is not many options in Lahore for quality hotels, most travelers stay here. It is a good hotel but in need of a face-lift. Hotel room bathrooms are really poor and in serious need of an upgrade. Staff are friendly and breakfast was good

Stayed May 2013, traveled on business
Helpful?
Thank cjohn5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irshad A, General Manager at Pearl Continental Lahore, responded to this review, July 10, 2013
Dear Guest,

Please accept my apology for the discomfort cause to you in your recent stay with us. I have instructed my Executive Housekeeper to look into the bathroom condition where need to upgrade.

Looking forward to welcome you back at Pearl Continental Hotel, Lahore.

Best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pearl Continental Lahore

Property: Pearl Continental Lahore
Address: Shahrah-e-Quaid-e-Azam, Lahore 54000, Pakistan
Location: Pakistan > Punjab Province > Lahore
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Lahore
#2 Spa Hotel in Lahore
#3 Best Value Hotel in Lahore
#4 Business Hotel in Lahore
#4 Family Hotel in Lahore
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Pearl Continental Lahore 4.5*
Number of rooms: 607
Official Description (provided by the hotel):
The only 5 star Deluxe property in Lahore. The modern architecture and the Atrium lobby adds to the over all ambiance. The hotel has 607 guest rooms and suites, a 40,000 sq.ft. state of the art conference center. The Pearl Continental Lahore can cater to any size of business and meet your requirements. Service is at your finger tips with staff motivated to serve to your perfection. - Please note the Swimming Pool will be closed for annual maintenance from 8th February until 2nd March 2016. We apologise for any inconvenience caused. ... more   less 
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Also Known As:
Pearl Continental Lahore Hotel Lahore
Pc Hotel Lahore
Pearl Continental Hotel Lahore

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