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“My favorite in Lahore”

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The Residency Hotel
Ranked #6 of 49 Hotels in Lahore
Certificate of Excellence
Karachi, Sindh, Pakistan
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“My favorite in Lahore”
Reviewed July 7, 2013 via mobile

Having been to several different hotels in Lahore this one is by far my favorite!

Great value for money as compared to most other hotels in the city. Even its in house services are not as heavy on the pocket as most other places are, whether business or leisure.

Excellent service and friendly staff and they let me check out late on two occasions.

Food is the only downer, a little bland for my taste. But if you are in Lahore then you shouldn't be eating in anyways. Breakfast is also limited.

All in all I can't wait till my next stay here.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Salman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Ayutthaya, Thailand
Level Contributor
88 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed June 5, 2013

This is not your typical, musty, moldy carpet South Asian hotel. The Residency is clean and good smelling.

Most important for Lahore is that their generator is of sufficient capacity to run room A/C's, and when the temperature is 45 + deg this is most welcome.

The room is spacious and well laid out. The decor is brown and tan. It may not appeal to some, but I like the earth tones. The carpet is clean, frequently vacuumed. The mattress is perfect. The mattress is important to me. I do not like sags, cheap foam, or straw stuffing.

The laundry is good.

The bathroom has a rain shower head. The water is hot without being scalding. All tiles are non-slip as is the bathtub/shower. I like non-slip.

It is located on a quiet, tree lined street. No fancy facades or arcades. The security is good. A nice guard post outside the gate, which is normally opened enough for a person to walk in. The guards have pump action 12 bore (12 gauge) shot guns with 00 buck. Good choice.
The place does not feel like a prison as do some of the other 4 and 5 star hotels in town.

Within the compound is a gym/spa/massage/pool complex. The pool is 21 meters long and suitable for laps. The gym equipment is good. For me the only negative is that Pakistan is one of those cultures in which people like to talk to each other at the top of their voices and to listen to music that is loud enough to rattle the window. So if you do not like that, bring some ear plugs or a high quality head phone set as each tread mill, stationary bike, and rowing machine has its own TV. It is just a matter of being able to hear it over the music (which the local members like).

The massages are good and professional. No hanky panky.

The pool is not as clean as I would like it. Either they do not have adequate filters, do not clean the filters often enough, or they do not operate the filters often enough.

Another negative is the food. The chef/cook is typical South Asian. Everything is overcooked. Meat as dry as the bottom of "what?" Use your imagination. However, because of the spa connection, they have a "Healthy, low fat, low grease" menu.

I have been here for 5 weeks now. I had the option to move to an apartment, but I cannot see the advantage.

Room Tip: I am in an executive room which is good.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Putachesnik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharjah, United Arab Emirates
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 3, 2013

We stayed there for total 4 nights. I must say that our stay was memorable. The hotel has maintained a quality service, it is clean, staff is well mannered, helpful and quick, location is really nice, quite near to main shopping markets, hospitals, food outlets and other necessaries you may need during your stay. They provide car service too, which was really appreciatable as whenever we wanted a car, they were able to arrange one within minutes. Cars and well maintained, Drivers were very well behaved, they knew all the routes and places which shows they have professional well awared drivers. That is a very plus point and made our trip much more enjoyable and relaxing.
I will advise everyone to try this hotel. They are really good. You wont regret your choice.

Mr. & Mrs. F Hamid

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MrsFHamid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theresidency, General Manager at The Residency Hotel, responded to this review, June 6, 2013
Thank you very much for your review it certainly motivate my staff members to go for extra milage
Thank you again

Ejaz
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Karachi, Pakistan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 29, 2013 via mobile

This is our second stay at The residency in Lahore. The rooms are lovely and the hotel itself is a nice quaint place with an eye for details. Every room has a slightly different decor, but all very smartly done. There is a great pool and gym as well and a trained masseur. The food isn't half bad, the location is good and the staff is extremely efficient and courteous.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ayla S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 16, 2013

Again another 1 night stay at this hotel. Paid around 8000Pkrs for an executive room + taxes. Not cheapest but i couldnt be bothered to try and work out a better rate with the staff whom i know couldnt care less and have little in way of customer facing ability.

One nights stay again was fine in terms of sleep quality - a better bedroom this time helped. The driver was appaling that collected me from the bus depot, refused to lift a finger for my luggae and so I did all the legwork myself. The apology from reception was rather half-hearted.

Reception staff were cool to the point of frigidity and the usual pay up front issues. Again I knew what I was getting so I kept quiet. The car ordered for the next morning to drop me at an appointment was fine, though a touch pricey at 800 rupees + tax.

Food was average at best, though it is cheap I suppose the price reflects the quality. Again breakfast was poor. Wifi worked OK, fewer power cuts, and the bathroom shower was again mediocre, though it looked pretty!!

Really must be bothered to find an alternative to this not very inspiring or hospitable hotel - and my rating this time round is aimed at balancing the books a bit. The hotel really shouldnt be the the 3rd best in the city, and if it genuinely is, then woe betide us all !!!!!

Room Tip: Stay away from standard or ground floor rooms or those near the gym. Avoid the breakfast. Smile at t...
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ummar69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 30, 2013

I checked in this hotel over the weekend with my family expecting to spend couple of relaxing days but was disppionted with the treatmet we received from the staff at the reception desk. I was forced to make advance payments for two nights + extra at the check in time.
When I enquired about the late check out possibility, I was told the latest I can check out is 12:00 pm. I was disapptioned since I had checked out of another hotel only hours ago at 5:00 pm the same day with complimentary late check out offered by this 'other hotel'.
The rooms are okay but the staff, specially at the reception desk needs some professional training to make their guest feel more welcomed.

Room Tip: There is no such thing as complimentary late check out here.
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brainiacpk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2013

really friendly small hotel with good facilities. Superb gym and pool.Really friendly and obliging staff.Very quick service, and great location. safe place to stay. Will stay here the next time I am visiting Lahore.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nazma K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Residency Hotel

Property: The Residency Hotel
Address: 39-A Gulberg-V | Off. Zafar Ali Road, Lahore 54000, Pakistan
Phone Number:
Location: Pakistan > Punjab Province > Lahore
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Business Hotel in Lahore
#2 Best Value Hotel in Lahore
#3 Family Hotel in Lahore
#5 Luxury Hotel in Lahore
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residency Hotel 4*
Number of rooms: 42
Official Description (provided by the hotel):
As the first boutique hotel in Lahore The Residency strives to give you a different experience on your journey. Situated in the heart of Lahore, The Residency creates a peaceful colonial-styled haven. Its size ensures our guests the highest level of personal attention as well as privacy and security. Our sole purpose is your satisfaction.The Residency Hotel combines extravagant elegance with the warmth of a traditional Asian welcome. Featuring 50 opulent guestrooms and suites elegantly designed with a magnificent view, you get the first class hotel facilities like, 24 Hrs. room services, Coffee Shop, Restaurant, high speed wireless internet connectivity, ISDN phone line, Fitness club, Spa, Swimming Pool, laundry services, to name a few. ... more   less 
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Also Known As:
Residency Hotel Lahore

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