We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Best value for money my entire holiday”
4 of 5 bubbles Review of Smart Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Smart Hotel
Ranked #17 of 108 Hotels in Mandalay
Kuala Lumpur, Malaysia
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Best value for money my entire holiday”
4 of 5 bubbles Reviewed January 18, 2014

Very helpful reception staff, they went out of their way to give me all available information regarding buses to Yangon and day tours. A huge difference to everywhere else I stayed. I spent 2 weeks in Burma and this was the only place I felt they cared about what I asked or needed. The only thing is prayers are heard over the megaphone for a lot of the day but do not let that deter you. All hotels in Mandalay seem to suffer from the same.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GlobeSupernova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

498 reviews from our community

Traveler rating
    198
    197
    79
    13
    11
See reviews for
48
226
86
6
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Munich, Germany
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 18, 2014

A welcome to Myanmar can hardly be more welcoming than through the owner of this place. He really takes time to explain everything to you, help you planning and is authentically excited to chat with foreign visitors. The rooms are clean, spacious and good value for Mandalay. What was really extraordinary was, that when I left for the Malikha boat to Bagan at 6 AM in the morning they had packed two bags of food and drinks for me because I'll miss the breakfast (and I hadn't even asked for it). Great service, friendly staff!!

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TamStar2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed January 15, 2014

We have stayed in the hotel for only one night, but we have experienced the best hospitality and services in my entire Myanmar trip.

The Hotel Manager was a very kindness person. He greeted all the the hotel guests in front of the hotel entrance and provided delicious welcoming drink which is totally out of our expectation. Staff are extremely friendly, all of them can speak perfect English, even some of them can speak fluent Chinese! After checking in, they tried to explain all those travel information around Mandalay to us and helped us to arrange local transportation, which was a really reasonable price compare with outside.

The room was very clean and tidy with a nice balcony. Hot shower was very stable compare with entire Myanmar or even Thailand Standard. Free mock-tails are provided for hotel guest during sunset hour in their rooftop bar. Excellent and comprehensive service!

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed January 13, 2014

By Myanmar standards this is well-run, clean, good value three-star hotel with five-star service. It's on the edge of the downtown area and within 15 minutes walk of the Royal Palace. There are several recommended restaurants within a 5-minute walk.
The decor is Asian ornate, wifi reception is good, and rooms have a fridge, phone and TV. (Safety deposit lockers are provided in the lobby). Our standard de luxe was a little tight on space- no room for bedside tables - but the bathroom was a good size and the beds are comfortable.
There are two restaurants with a 7th floor bar providing great views across downtown. Breakfasts are good quality EurAsian buffet style with eggs to order and croissants available as an alternative to Myanmar white toast.
The Smart Hotel doesn't pretend to be anything else than it is - a sort of Asian TraveLodge at budget prices that believes in first-class service including escorting us to the nearest pharmacy when we needed medicine.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Garciasripple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed January 12, 2014

We stayed at Smart Hotel for two nights, in one of the top rooms (top in height and top in price). We had a terrace overlooking the city which was a beautiful bonus both in the early morning and in the evenings. The rooms are simple but we had hot water and a comfortable bed. Hospitality is excellent and it included the delivery of an apple to our room as a welcome gift... Had a drink in their roof bar in the evening and enjoyed the views. Had a very informative and friendly introduction to the city by one of the trainees and got helped organizing a half day tour. It seems room prices in top tourist destinations are pretty high at the moment in Myanmar. We thought the room was quite expensive for what it was, although the price here is pretty much in line with rooms of similar standard in Bagan. Would come back again if in Mandalay.

Room Tip: Some top floor rooms have balconies with great views
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elidaloia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rome
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed January 12, 2014

The hotel is located in a quiet residential neighbourhood. Staff is very friendly and helpfull. Rooms standards are very good; we had booked a superior room. beware however that some rooms are blind -no window- like in many other hotels in Myanmar and Thailand by the way. So underline you wish to have a room with window if you like the daylight! Nice restaurants in the neighbourhood (both recommended by the lonely planet) and possibility to rent bikes accross the street.

Room Tip: Ask fir a room with window.
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elmorome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed January 11, 2014

The hotel gains a deserved high ranking in Mandalay for two reasons:
- building is quite decent by Myanmar standards with a nice lounge at the roof top, go there for sunset, it is beautiful. rooms are ok, nothing fancy though.
- the service quality is definitively excellent. i commend on Mr Terrence, the hotel manager. He's truly an internationally experienced, multilingual, efficient professional. His team is well trained, attentive and discreet, from bell boys, to receptionist and waiting staff. Rooftop waiting staff are very polite, fast and interesting to talk to professionals.
I got a room with a view on a wall and that is the only mild disappointment since i didn't spend much time there at day time.

Room Tip: ask for a room with a view...
See more room tips
  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frediv8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mandalay hotels
0.7 mi away
The Home Hotel
The Home Hotel
#1 of 108 in Mandalay
4.5 of 5 bubbles 448 reviews
0.6 mi away
Hotel 8
Hotel 8
#2 of 108 in Mandalay
4.5 of 5 bubbles 367 reviews
0.3 mi away
Hotel Yadanarbon
Hotel Yadanarbon
#7 of 108 in Mandalay
4.0 of 5 bubbles 867 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Yuan Sheng Hotel
Yuan Sheng Hotel
#14 of 108 in Mandalay
4.5 of 5 bubbles 163 reviews
0.8 mi away
Hotel A1
Hotel A1
#13 of 108 in Mandalay
4.0 of 5 bubbles 198 reviews
0.4 mi away
Bagan King Hotel
Bagan King Hotel
#3 of 108 in Mandalay
4.5 of 5 bubbles 380 reviews
Show Prices
Show Prices
Show Prices

Been to Smart Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Smart Hotel

Property: Smart Hotel
Address: No. 167 28th Street, Between 76th & 77th Street | Chan Aye Tharzan Township, Mandalay, Myanmar
Location: Myanmar > Mandalay Region > Mandalay
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #17 of 108 Hotels in Mandalay
Price Range (Based on Average Rates): $
Hotel Class:3 star — Smart Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Smart Hotel is conveniently located a few minutes walk to Mandalay Palace, Mandalay train station, local restaurants, shopping mall and a short distance from Mandalay famous places. Smart Hotel is ideal base for city tourists as well as business travellers and everyone visiting this beautiful Myanmar teak blending style and sophistication hotel can expert warmhearted, truly Burmese hospitality experience. With three exquisite room types; Standard, Superior and Executive rooms are perfect retreat for individual needs and styles. The interior of all rooms was designed along very clean but beautiful wallpaper design as well as lovely curtain and teak furniture with a tasteful mix of Myanmar and European style. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, TripOnline SA, Orbitz, Asiatravel.com Holdings, HostelWorld, Priceline, Travelocity, JovagoAsia and HotelQuickly so you can book your Smart Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing