Two words spring to mind when trying to describe this hotel, although given Tripadvisor's profanity guidelines, I'm not sure I'm allowed to write them!

This hotel offered the WORST experience I have ever had with accommodation while travelling!

I arrived on the bus at about 4am, so went through about four or five places (all full) before settling on this one - (after minimal sleep and an hour of hopping around to different guesthouses in a taxi, I clearly wasn't thinking right).

Problem(s):
- No running water in my room, despite hotel management informing me it was a new hotel that had all the mod-cons.
- After asking about the water FOUR TIMES, having to still wait an hour for someone to come up and try to fix it.
- When realising the water wasn't going to work, being sent to another room to use the shower, only to find there was no hot water.
- No working air-conditioner.
- Generally bad experience!

If you are desperate for a room late at night, you might want to consider sleeping in the gutter, because it would be better than booking a room at the Rich Queen Guesthouse.

They told me they have room available when I phoned them. When I arrived, they gave me a room with a TV, but no outlet to plug it in. The toilet didn't not flush - the knob of the flushing mechanism fell off when you touch it. Also, the spraying tube was leaking and cannot be turned off. The rate for this room was $25. When I told them of the problems with the toilet, they told me to wait for tomorrow to change to another room. I did not wait, I went somewhere else real fast. They look like nice people, but limited English was understood. Their response was always 'I don't understand'. It would had been a nice room if things work better. There's plenty of room for improvement.

Great new building, new beds, hot water, AC, TV, and amazing WIFI connection . Super clean , well located, and friendly young kids staff, little English but very helpfull. Call ahead often full. Great price 20$ for two, or 15$ single. All worth it.