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All reviews the executive lounge diamond members renovations are complete warmest welcome royal palace pool chairs beautiful lobby lobby area huge pool an upgrade fantastic location front desk manager evening cocktails nice stay old palace would highly recommend this hotel very nice hotel
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Reviewed March 15, 2019

Hilton Mandalay is very well located. The rooms are spacious and very comfortable also spotlessly clean. All hotel staff are extremely helpful and very welcoming. The restaurant offer a very extensive buffet breakfast daily and a first class menu in the evening. Also the Moat bar and grill has a great variety of drinks and meals available. Around the pool area there are a number of cabanas available as well as no shortage of pool chairs. Overall an exceptional hotel.

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sawwinphyo, Manager at Hilton Mandalay, responded to this reviewResponded March 17, 2019

Dear Ms Sue,
Mingalabar!

Thank you very much for sharing your recent experience with Tripadvisor community. We are delighted to know that you have had a enjoyable stay with us. It was a pleasure to provide you with all round of services during your stay and we were able to create memorable experiences.

Again thank you very much and we look forward welcoming you back in a near future.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2019

This hotel has a great location, overlooking the Mandalay Palace complex. It has a beautiful lobby and breakfast area. The staff is super helpful at the front desk and at mealtime. The breakfast is first class - perfect eggs, perfect breads, nice selection of everything, good coffee and tea. beds are comfortable, bathrooms fine. I would definitely stay here again next time.

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank here2daygonetomorrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sawwinphyo, Manager at Hilton Mandalay, responded to this reviewResponded March 17, 2019

Dear Value Guest,

Mingalabar!
Thank you very much for sharing your recent experience with Tripadvisor community. We are delighted to know that you found our team members wonderful and helpful. Your review is a motivator for all of us to continue creating guest experiences. We also noted and may thank for your comment on our breakfast selection. We look forward welcoming you back in a near future.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 14, 2019 via mobile

Such a magnificent Oasis set in the middle of the fast paced city of Mandalay.

Besides the elegance and beauty, I think the number one quality of this hotel is the staff. They always have Smiles on their faces looking to please the clientele. They are all such hard workers Keepin This Magnificent Hotel superclean and smelling amazing. They truly go out of their way for you with any requests.

The breakfast is wonderful. They have such a variety of Western, Burmese and Asian / Chinese type dishes. Something for everybody to enjoy.

The hot water and pressure is perfect and the air conditioning is over the top. It feels wonderful after being out in 104 degree weather to come back into this hotel.

In my opinion this hotel has much higher standards than most Hilton's that I have been to.

Date of stay: March 2019
Trip type: Traveled solo
1  Thank MamaT23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sawwinphyo, Manager at Hilton Mandalay, responded to this reviewResponded March 17, 2019

Dear Mama,
Mingalabar!

Thank you very much for sharing your recent experience with Tripadvisor community. We are delighted to know that you have had a enjoyable stay with us.Also we are delighted to know that you found our team members make you happy. Your review is a motivator for all of us to continue creating guest experiences. It was a pleasure to provide you with all round of services during your stay and we were able to create memorable experiences.

Again thank you very much and we look forward welcoming you back in a near future.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2019 via mobile

Current guest. The hotel is nothing short of fantastic. Relaxing, amazing pool area. 5 star magic. Here for 5 nights. Attentive lovely staff. We had an airport pick up included, and were picked up from the railway station, after our 16 hour train trip from Yangon. Nothing but the highest praise for staff here. Breakfast amazing. So pleased we are staying here.

Date of stay: March 2019
Trip type: Traveled with friends
1  Thank reevesbangkok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sawwinphyo, Manager at Hilton Mandalay, responded to this reviewResponded March 17, 2019

Dear Ms Susan,

Mingalabar! Thank you very much for sharing your recent experience with Tripadvisor community. We are delighted to know that you have had a enjoyable stay with us. Also we are thank you for your praise our team member and your review is a motivator for all of us to continue creating guest experiences. It was a pleasure to provide you with all round of services during your stay and we were able to create memorable experiences. Again thank you very much and we look forward welcoming you back in a near future.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2019

I was in the area for business. The staff was professional and friendly. Excellent breakfast aside from the noisy and pushy Chinese tourists... yeah... its becoming the norm. Maybe one needs to be rude and aggressive in order to survive with 2 billion other people doing the same? Rooms were comfortable and clean. Very adequate water. Aircon was powerful and effective. Location was ideal. When back in the area on business, I will absolutely stay here again. I have nothing negative to say and found the staff to be helpful and charming.

Date of stay: February 2019
  • Trip type: Traveled on business
    • Location
    • Sleep Quality
    • Service
1  Thank K-85-paTO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sawwinphyo, Manager at Hilton Mandalay, responded to this reviewResponded March 11, 2019

Dear Value Guest,
Mingalabar!
Thank you very much for sharing your recent experience with Tripadvisor community. We are delighted to know that you have had a pleasant stay with us. Thank you for mentioned out staff were friendly, It was a pleasure to provide you with all round of services during your stay and we were able to create memorable experiences. Also sorry for your inconvenience of the noise from the Group. the Again thank you very much and we look forward welcoming you back in a near future.

Kind regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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