This hotel wrote to us only to ask us to cancel our booking due to renovations of the family room, never replied when we asked what was happening, if there were other rooms available, if there was another solution, why they didn’t cancel on their side.
No answer but after a week of no response, we cancelled before our credit card was debited by the booking platform.
What a surprise that the room was made available on that platform again... at a higher price!
We will never know if there were renovations or not but we wouldn’t stay in a place that doesn’t bother to respond to emails or write only once to ask to cancel without further help.More
- Free Wifi
- Free parking
- Visit hotel website