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“Great return visit”

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Thalassa Sousse Resort & Aquapark
Ranked #12 of 35 Hotels in Sousse
Gateshead, United Kingdom
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great return visit”
Reviewed May 22, 2014

Just returned back from the Thalassa Sousse hotel after my 2nd holiday there in 4 years.Vast improvements have been made since my last visit, all to the benefit of the guests.Splashworld fantastic,customer service first class and the hotel staff really helpful,courteous,hard working and friendly.A la carte restaurants worth trying especially the English which was first class.Not so struck with the Lebonese restaurant which will not suit everyones taste.
We had room in the main hotel block which was cleaned daily to a high standard and the sleep quality was tremendous.Room could do with a fridge which would of topped the accomodation off.
Beach still spotless and cleaned daily.Would definately return and recommend this hotel.

Room Tip: Rooms in middle of resort probably best(bungalows)
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank johntully1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael G, Guest Relations Manager at Thalassa Sousse Resort & Aquapark, responded to this review, May 24, 2014
Dear Guest,

Thank you for taking your time to write a review on TripAdvisor for LTI Thalassa Sousse. I am happy to hear that you enjoyed your holiday and that your expectations were met. Hope to see you again very soon.

Kind Regards,

Rachael Gwyther
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,303 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (174)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Brighton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 21, 2014

I have recently returned home from my holiday in Tunisia at Thalassa Sousse, and I wish I could jump on a plane straight back! Upon arrival, myself and family were welcomed into the hotel by the lovely guest relations team Harrison and Rachael. Throughout our stay, the girls were on hand to answer any questions and did whatever they could to help us enjoy our holiday! Entertainment couldn't have been any better; the waterpark was fantastic and the animation team were hilarious and with a wide range of activities during the day time and shows in the evenings, we were never bored! All staff, including the lifeguards, bar staff, cleaners and managers were all absolutely lovely, and we came away from our holiday with many new friends who we are still in contact with! The location of the hotel is fantastic, backing onto a gorgeous beach with central Sousse and Port Kentaoui minutes down the road! Have already booked to re-visit the Thalassa Sousse hotel in October and cannot wait to return! Would recommend highly!

  • Stayed April 2014, traveled with family
    • Value
    • Location
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    • Service
Helpful?
3 Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael G, Guest Relations Manager at Thalassa Sousse Resort & Aquapark, responded to this review, May 26, 2014
Dear Guest,

Thank you for writing a lovely review on TripAdviser for LTI Thalassa Sousse. On behalf of all the management team at the hotel, we are glad that you enjoyed your holiday and we cannot wait to see you all again in October! Any queries then please do not hesitate to contact me.

Kind Regards,

Rachael Gwyther
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 21, 2014

The only problems we had with this hotel was the rooms. Ants crawling all over the bedside tables, toilet leaking, hand rails broken, shower hose broken. Got moved to another room and still not much changed. No irons in the room and have to pay for a TV remote. Food also wasn't catered for the English. Locals come in for the weekend and its manic. Security guards are everywhere and the atmosphere changes roll on sunday lunch when they all go and so do the security. Mozzys are everywhere too.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BizzyLois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunderland, United Kingdom
1 review
Reviewed May 20, 2014

Absolutely amazing place really enjoyed it all the staff are brilliant the rooms were brilliant the food was great just everything was brilliant really enjoyed my stay at the hotel, had an amazing time look forward to coming back again and I will be recommending this hotel to everyone

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linzi23ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael G, Guest Relations Manager at Thalassa Sousse Resort & Aquapark, responded to this review, May 26, 2014
Dear Guest,

Thank you for taking your time to write a review on TripAdvisor for LTI Thalassa Sousse, we are glad that you enjoyed your holiday and hope you book to come back soon.

Kind Regards,

Rachael Gwyther
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 20, 2014

My partner and I took her Grandson here and it it was our first time in Tunisia.11th – 18th May 2014. I was not bothered about staying at a hotel that wasn't rated 5*or hearing bad stories. We arrived just after midnight on the Monday morning, we were welcomed into the reception at hotel Thalassa Sousse.
We were tired when we arrived and were offered drinks on arrival. Checking in we had to fill in forms but they were not so long winded. Our cases were taken to a Bungalow style room, where it was clean and comfortable.
Woke up later in the morning to hit the slides in a massive Waterpark……..WOW.
The Animation team, Kiko, Campa, Caralo, Omar, Sousou, Saida, Sofia and all the rest of the entertainment team worked very long hours and so hard to keep everyone entertained and made you feel welcome. The best thing about these guys was that they interacted well with all the guests especially at meal times, my family and I had the pleasure off them dining with us during the week.
Hamoudi Raouf...(Manager)....Jerbi Nizar..(Mr happy)........Ouni Thamer.....English restaurant, made the last few days superb with the dining as I was impressed on how they treated me and the family…hospitality was first class. This was due to my Grandson who will be 5 in July, not eating a lot as he was quite fussy. These guys however went out their way and ensured that the little man got a meal he was happy with, nothing was too much trouble for them, but the best service was given to us by them on the night we were leaving as we had to be picked up at 19:30 for our transfer…they organised a meal for us at 18:30 so that our Grandson had some food before we left the hotel.
The Housemaids service was great and our lady made our Grandson very happy. He missed his mum and brother, with being the 1st time away, and the lady realised this, she took his picture of mum and his brother, and put it on the mirror, told him when he wakes up he can see them first thing in the morning. What was more touching was the next day, we came back to the room to find 2 swans made form towels in a love heart shape, petals on the bed and the photo of mum and brother in the love heart…absolutely fantastic and very thoughtful.
RIDHA (Ali Baba) who organises the quad trips and Fathi (Captain Jack) who organises the boat trip work very hard and their deals are competitive. I did the Quads 3 times and the Buggies once as well as a trip on the boat. Quads are excellent and for £20 each adult and child free this was value …spending 2 hours out across an excellent route and some brilliant terrain this is worth it. People say Ali Bab is pushy, but c’mon the guy works on commission and he relies on the seasonal sales as there is nothing when the tourists have gone. I found him OK, and have met some people from other holiday destinations that push and push for a sale and give you no discounts…so go and see him you won’t regret it. Fahti is a great man also and shows respect at all times…a great guy.
2 older guys in the pool bar from 10 until 4 are characters….made us welcome every visit.
There is many staff that work there and all work hard, i.e. Lifeguards, receptionists, spa staff and waiters and bar staff etc.
If you want a free trip to Sousse go and see the little old guy outside the shop in Reception, sorry can’t remember his name. He made our trip stress free and ensured we were guided properly…of course he takes you to places where they may get a sale, but it’s up to you to say yes or no, when you are asked to buy stuff…remember this is their way of life in selling technique at the Bazaar. He will advise you well on this…….is there a catch…NO. Just tip the bus driver… I gave 3 Dinar, which is about £1.20...you may think this is tight but hey thats a lot to them.
Save the best for last
Tarek Tlili….well this guy should be promoted as his Bar services was superb…he worked hard all week and I have made a good friend here…….he found people and served their drinks even if you had moved , he must have had a homing device, because he was determined you got your drink. Very polite and friendly making it his point to give you the service you expect from a 5 star hotel.
All in all I will definitely be visiting again; Tunisian people are so friendly and look after you, making your holiday Excellent……Thanks to all for a great relaxing stress free week….See you soon
Mark (Scotland)

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 2482SWEETY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael G, Guest Relations Manager at Thalassa Sousse Resort & Aquapark, responded to this review, May 26, 2014
Dear Guest,

On behalf of all the staff at LTI Thalassa Sousse, we appreciate your feedback on TripAdvisor and we thank you for taking your time to write us a nice review. I am glad to here that your holiday was fun filled and relaxing, we look forward to seeing you again soon.

Kind Regards,

Rachael Gwyther
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 19, 2014

Went to thalassa sousse end of April to beginning of May 2014. I had an amazing time. The hotel is clean, towels and bed sheet is changed daily. Hotel reps are very helpful. The Animation team was excellent. Water park was excellent and safe which was all inclusive to the holiday. Hotel is safe and secure. Private beach is very clean. I had a great time and will certainly go back.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisalisa777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael G, Guest Relations Manager at Thalassa Sousse Resort & Aquapark, responded to this review, May 26, 2014
Dear Guest,

Thank you for your lovely review on TripAdvisor, I am happy to hear that you enjoyed your holiday here at LTI Thalassa Sousse. Hope to see you again soon.

Kind Regards,

Rachael Gwyther
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 19, 2014

we stayed at the hotel for 1-8 may 20014 can not fault the hotel had every think and more then i and my 5 year old expected the water slides are out of this world the hotell rep harreson and the first choise rep john where dimonds we had no problem with the food the italian resurant on the beach is more of a fish resurant but some of the best cooked fish ive ever had in my life on a hole i give the holiday a 9 out of ten and would 100% go back

Room Tip: dont use the camel rides on the beach nothing to do with the hotel but will rip you of
See more room tips
  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DandLautos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachael G, Guest Relations Manager at Thalassa Sousse Resort & Aquapark, responded to this review, May 24, 2014
Dear Guest,

Thank you for taking your time to write a review on TripAdvisor for LTI Thalassa Sousse. We are happy to hear that you enjoyed your holiday and we welcome your positive feedback about the Italian Restaurant, I will be sure to pass on your comments. Hope to see you again soon!

Kind Regards,

Rachael Gwyther
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Thalassa Sousse Resort & Aquapark

Property: Thalassa Sousse Resort & Aquapark
Address: 2011 Boulevard 14 Janvier, Sousse 4000, Tunisia (Formerly LTI Thalassa Sousse)
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool
Hotel Style:
#9 Luxury Hotel in Sousse
#10 On the Beach Hotel in Sousse
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thalassa Sousse Resort & Aquapark 4*
Number of rooms: 487
Official Description (provided by the hotel):
Boasting an unbeatable situation on a golden sandy beach along the Mediterranean Sea, just a few steps from the vibrant city of Sousse, this luxurious hotel offers the perfect choice for holidaymakers eager to explore something out of the ordinary and spice up their sun holidays with a range of outstanding services. Close to El Kantaoui Marina and just a 30-minute drive from the Monastir International Aiport, the comfortable rooms are spread over 3 floors. Those travellers wishing to enjoy full privacy may prefer the comfortable bungalows overlooking the pools or the beach and providing its own terrace. Guests staying at this establishment may find a wide range of dining options including international cuisine, Tunisian specialities and different bars offering the best place to share moments with the family or friends. The magnificent water park offers the young ones the best place to have a great time. ... more   less 
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Also Known As:
Lti Thalassa Sousse Hotel Sousse
Lti Thalassa Hotel Sousse
Sousse Lti Thalassa Hotel
Thalassa Sousse

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