I am just back from a weeks stay at Hotel Samara. On arrival at 2am, we were met by unhappy receptionist. He gave us no information about the hotel or where anything was or times of breakfast etc.
After security guard showed us the way to room. Which was 3 flights up with no lift or anyone to help with luggage. We find our room which is very basic. On further inspection the bathroom was not the cleanest with no plug in sink and broken tile at the shower.
Due to the hour of arrival I along with my daughter (11yrs) went to reception to find where I could purchase a drink. To which the unhappy receptionist points me to a takeaway shops 150m down the road. Not impressed!!!
The food was horrendous to say the least. It was pasta (tasteless) and rice at every sitting. There was also constantly no cutlery or crockery. The staff all looked unhappy.
The pools were nice but the slides within the hotel were only on for about an hr each day. Not good when you have a child with you.
The private beach was lovely but even for all-inclusive guests, you have to pay for sun loungers. Plus the bar on beach had no coco- cola at it one day and was offered only sprite. Be aware there is no diet soda of any kind both within hotel and on private beach. Not good.
The entertainment was terrible and not very well organised. The kids disco was the exact same every evening and was entertaining to those under the age of 6 only.
I had a watch stolen from within a beach bag in my room. I am not the only one who had stuff removed from their room. Money had gone missing from other guests on the same week. Staff were not interested.
Staff were not to be trusted and were only interested in you buying excursions. Would not stay here again.
This is a 2* max.
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- Also Known As:
- Samara Hotel Sousse
- Hotel Samara Tunisia