We booked via Thomson, no delays at airport and straight onto flight from Luton.
Very disappointed with my seat, I paid extra for an extra legroom seat, I had seat 32A and 32B – 32A is a bulkhead seat and should NOT be charged extra for and should be shown on the flight plan as such. At 5ft 10 I am happy to pay for extra legroom if it is what I am getting.
Arrival at Enfidha airport was a drag, several planes has landed together and we were queuing for 1.5 hours to get out of the airport, really not acceptable. However, even worse than that was the security check at airport, the people on the scanning machines were sat chatting on their phones barely looking at the screens.
Coach to Marhaba Salem was good, just over 30 min’s and quick and easy check in.
Be aware though, the hotel safe cost 2 dh per night – which is good, we had not changed money up so they said £10 – which works out to us being over charged. Now, when we realised the safe was not in our room we asked for a refund and were refused. Not good practice.
Bell boys were very pushy tip wise and though good I thought it was rude when we mentioned we had no Dh and would see them later they said ok we take English and literally stood there with hands out.
The first room we were taken to was awful, two single beds with brown blankets on and no room to swing a cat, as a couple we do not want to single beds and refused the room. We were then taken to room 305 which has a double bed and a very big balcony. The downside is you can hear the entertainment, however, this finished at about 11pm (9-9.30 kids evening entertainment) so overall not to bed with the doors shut. The air-con was very poor, but at 30 I got it a little cooler.
The funiture is dated and I was scared the draws were going to fall on my toes as they do not fit the runner properly.
No kettle in the room – a pity as this could have made the room more usable
The shower was ok, strong and wet.
Hairdryer in room was good and powerful.
Pillows were big and bouncy.
The shower gel in the dispenser needs changing ASAP and we asked for this to be done but it was not. I pushed it and it stank of mould rotton eggs, made me heave.
The maid did as she was mean to and cleaned the room - no fancy decorations for us however, she was very cheeky and used my perfume tut tut.
Beach small but functional, the beach towels they provide (10 dh deposit) are small and ok I guess, glad we took our own.
Waiter comes down onto beach to take drinks orders, which was perfect :)
Beach bar serves food 12.30 – 2.30 and its ok, a tagine, chicken, veg, salad, fruit, cakes, pizza n chips.
We found the back row of sunbeds best as the beach sellers cannot come up onto sunbed area and pester you. The tended to pester the front row a little, but, if you said no they were respectful of that. Sea was cold to enter, but ok when you were in, its a nice little bay that start shallow for little ones and gets a little deeper. Clear water and you can see the little fish.
Bar staff were very good in my opinion and we tipped 1Dh per round brought to us (about 40p) and they would check in to see if we needed a refill regularly.
Dining area was good and we enjoyed the food. A fair selection of meats, veg, salads, fruits, cakes and ice cream.
Breakfast was good too, pastries, cereals, yogurts, breads, eggs etc …. When I hear people moan about food I often wonder how many varieties of meals they have at home.
Our waiter was very attentive, we gave him 10 Dh at the start of the week and between 1-2 Dh breakfast and lunch. If we were in a restaurant we would tip and think it was polite to do the same. We were on table 69 and our waiter was B?????, he had our tea and coffee in the morning ready and our wine and beer at night.
Entertainment people worked very hard and were very good with adults and children. I do not really watch the shows, but did watch the fire show, they made a good effort.
Overall we had a good week in Tunisia, even after the suicide bombing down the road to use. We went 27th Oct – 3nd Nov 2013 and experienced good service overall. Good weather, I came back tanned and relaxed. I will return to Tunisia next year and try Hammamet.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com, getaroom.com and Priceline so you can book your Marhaba Salem reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marhaba Salem Hotel Sousse
- Marhaba Salem Sousse