Firstly, this holiday was booked as a late deal and we wanted cheap which is what Tej Mahaba offered. After reading reviews, admittedly I was put off slightly.. However, now I have experienced a stay at this hotel I would like to share them on here, so people will go with a better idea than some other reviews!
Hotel- A nice looking hotel with some beautiful features (fountain, chandelier) miles better than some in surrounding areas! 7/10
Reception- Most may say rude and arrogant, I would have to agree barring one young women who was able to hold a smile and seemed nice enough. Exchanging money always seemed to be an issue though, they never seemed 'Happy to help' Also it is recommended you have a safety deposit box, it seems when you ask about this, they say come back tomorrow.. which really would be no good if your room is broken into that night. 3/10
Waiters and Bar staff- Experienced ups and downs with these, some bar staff liked to have a laugh with you etc. Others served warm drinks and seemed unpleasant. Some waiters are OK, some ignorant (they all want tips, the more you tip the better the service)
However, from my personal experience we had a waiter called Ali who really made us feel welcome we were looked after even if we did not tip and we were very greatful! 5/10 our waiter (10/10)
Our room- GREAT.. on paper we were given a 'side' sea room, I was expecting to have to crane my neck to see the sea however, it was perfect 'slightly' side sea but our view was brilliant. The bed is not a 5* but it is huge, so you do not have to worry about getting too hot next to your partner or whoever. We had a TV which had some good films on! Our fridge proved very useful. Our terrace was relatively good and out bathroom did it's job! Our toilet flushed and the flower turned on full blast. It's not amazing facilities i.e. old tiles, some rust and very basic but if you are looking for cheap then do not be fussy. 7/10
Cleaners- Our room was cleaned every day, bedding was changed and towels were given.. It is lovely returning to the room with air con on curtains drawn and a swan towel on the bed.. (we left out dinars for them to collect when we returned to the UK) 10/10
Bars- If you are all inclusive, I suppose you cannot complain but you have paid so my honest opinion is the consistency was nil. One drink in a plastic party cup, the next in a wine glass, you really don't know what to expect. Some times it is lovely, others you have a warm sex on the beach (not nice!) You can have as many bottles of water as you want though (always a good thing) If you are a person with particular tastes to wine, beer etc.. here is not for you. 4/10
Food/Restaurant- TIP- get there early like everyone else, I really wouldn't go one hour before closing because you will be disappointed.. no bowels, no cups.. it is quite annoying, they randomly bring 3 plates out.. which are obviously gone before you get to them anyway. I really do recommend getting there at opening or a bit later if you want a good meal!
Food is what you should expect some really nice, others not so nice, if your up for trying new things go for it! We never suffered from an upset stomach, so I can imagine the cleanliness being OK. The food is a little repetitive, I only went for a week so I can imagine two becoming too much.. Pudding is nice snack pudding which I could always manage!! Again waiters.. hoping you get a nice one like ours are efficient when needed.. We have had some bad experiences also where tables around us are just filled with plates and as a recommendation to the restaurant.. why don't they just clean a table up at a time rather than take a glass of each table, really makes no sense.. I've seen people in management helping with service.. not sure where the organisation is.. again we enjoyed our meals.. if your not fussy then it's not a problem! 6/10
Pool/sunbeds- lovely.. quite clean, child friendly and very relaxing.. TIP people put towels on beds to save,. this is allowed.. which can be frustrating but can be beneficial to you, we had to get up at 7 to get a good spot and go back to bed.. seems silly but it's the way it works! There is a bar near the pool area which is useful.. Ice cream is served at 2.. in a plastic cup nothing special, but refreshing! There is an indoor pool which looks quite nice 6/10
Activities/entertainment- They try.. aqua aerobics, water polo, darts through the day (every day) night time- a live band which was disappointing, other nights it was kids activities and one karaoke which is always fun to listen to ~(from afar) Overall 5/10
Surrounding areas- Please be careful and do not trust anyone! Nothing is free even if they say it is and you do not want to be getting hassled by someone for money because they offered you a picture with their horse etc. People will target you but keep your bag close and never be alone! Tunisia is a beautiful but poor country.
Just to add if we wanted another cheap holiday, we would return, it was pleasant and it all ran quite smoothly. One improvement i'd point out is the carpets in corridors.. they need to be ripped up.. they do let the place look dingy and dirty!
Thank you for our visit!
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- Also Known As:
- Hotel Tej Marhaba
- Tej Marhaba Sousse