This is a bit of a Jeckyl and Hyde hotel. I have just returned from 2 weeks with a friend (both 27 and both gay). Firstly we were delayed by Thomas Cook by over 3 1/2 hours, so we didn't arrive at the hotel until around 9am. The reception staff were rude and impatient with us, even though we were all tired and just wanted to check in and go to our rooms. The receptionist didn't get any friendlier, with them telling my friend that the wifi worked, even though it did not! Even when it did start up, it usually stopped about 10 minutes later.
The reception and pool area are deceivingly grand, as by the time you step out of the lift to go to your room, it gets a bit more basic. The room was clean but could do with a refresh. We had a pool view which led to noise from the nearby bars and restaurants. But thankfully it didn't bother us too much as the heat drains the energy from you.
The indoor pool and spa area weren't even finished, which we were not told about until we arrived, and these were one of the reasons we did decide on this hotel.
The main restaurant staff were really pleasant, with our waitor knowing our drinks within a day of us arriving. The food was varied, and of a better quality than i expected, having been to Bulgaria last year all inclusive and found the same dishes every day.However, we did visit the Oasis restaurant, and i had the problem that the waitor ignored me and turned to my male friend for my order!
The bar staff were completely opposite to the restaurant staff. They were rude, ignored people and stood around talking when there were people waiting. If they saw that you were all inclusive, they didn't want to know. Even when i bought drinks (the plastic cups were not enough), the staff then short changed me.
A BIG plus was the animation team. There were 4 members, and they were always wandering about talking to people every day and evening. Yes there wasn't a huge amount of evening activities, but the team were always present, and tried to get people involved with bingo, karaoke or dancing. They work very hard, and it was difficult not to smile when they walked past.
I would suggest that if you haven't been to a North African country before, be prepared. The culture of their country means that if you're a female travelling there alone, try to make friends so then you feel a bit safer going out of the hotel. I did feel insecure going to the beach, as i had someone try to steal my money, and the harrassment can get a bit much, especially if you say no and the shop keepers become agressive.
There is still a way to go in terms of equality for women and homosexuals (it's still illegal out there, and care should be taken within the hotels as well), but I would return in the future.
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- Also Known As:
- Hotel Tej Marhaba
- Tej Marhaba Sousse