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“Want to go back”

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Hotel Vendome El Ksar Resort & Thalasso
Ranked #9 of 35 Hotels in Sousse
Royal Tunbridge Wells, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Want to go back”
Reviewed January 5, 2011

This was my first all-inclusive holiday. Was a bit wary as I imagined it would be all Brits and chips and hidden extras, but it couldn't have been more different.

It's a spa hotel and it would be a shame not to take advantage (esp in the cooler winter months) off all the free facilities- I, who had planned on doing nothing all day, ended up swimming in one of the heated pools, which I almost had all to myself, before the acqua sport 'animation'. Also used the sauna, steam room, jacuzzi. Our beach was by far the nicest and as someone else has mentioned, mattresses were free. In fact so much was free we didn't really need any money apart from souvenirs.

So as not to repeat everything I've just read and say something different- the hotel has a couple of people wandering around selling excursions- one was the grumpy Captain Smiley and another was local, but a Thomas Cook rep, but who only dealt with the camel rides, but there was another British rep also selling these, so I have no idea what that was all about. Anyway, we went quad biking through Captain Smiley without knowing what to expect- we got the full two hours we had paid for and they put the trip on just for the two of us. However, if you don't want to take him up on his many offers, you have to be quite firm- "maybe later" really doesn't work- he WILL be back later! And reporting back on the good time we had just triggered more sales pitch.

Everyone we met was polite and friendly and grabbed the chance to talk to me in Italian, but were very happy to speak French, or English.

Our Thomas Cook rep didn't explain tipping to us at all, and I feel very guilty to say we only tipped in the upstairs restaurant, but having read the reviews here will know what to do next time. We didn't tip the porter on the way in as we didn't have any dinar; it was only later that we realised they prefer sterling as they get a better rate on the 2.2 exchange ('call it 2'), which would have saved changing any money, Euros also very acceptable. There is a very large bank 5 mins from the hotel with a cash point to get dinars out easily. Next time we will bring sterling and just change up a bit for tips, as we bought so many souvenirs we really don't need any more, Thomas Cook takes card payments and Captain Smiley was disappointed to get dinar.

Saving up to go back as soon as possible for another week of utter pampering and relaxation- by the way, ladies- no point in forking out for beauty treatments before you go- the hotel does everything, and cheaper- got my toes painted for £2.50!


oh yes, and although you can't take drinks to your room- you can hire a fridge for about a pound a day- I assume what was free at the bar would be free in the fridge, but will have to wait for next time to find out.

  • Stayed December 2010, traveled as a couple
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Helpful?
3 Thank woolly_moose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 4, 2011

Asked for a family bit of wintersun. Arrived at 11, told check-in time was 2, still waited til 3pm. The whole hotel stunk of Fags and at night you could not enter the main bar due to the smokescreen. Room only made up twice due to not tipping the maid and if you do not tip the bar forget being served at all. People say entertainment good but not one word of English, all French and German. Thomas Cook sent me I expect some English at least.
Food was awful. Breakfast consisted of Omellette, boiled Egg or fried egg on one side of grill. Croissant and pastry on the other. Dinners the likes off Rabbit, on the stiff carcass, turkey on the full body and whole fish that would be illegal to fish back home as too small and full of bones. Beach beautiful but covered in fagnubs so disgusting to play on.
All-inclusive but had to pay for drinks on NYE so check your package. Worst 7 days of my life and that's why after 16 years of Thomas Cook I will never use them again.

  • Stayed December 2010
    • Value
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Helpful?
4 Thank Carlrog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Sousse hotels

Birmingham
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 3, 2011

We have just got back from this hotel and would recommend it. The hotel staff were all helpful and friendly and there was plenty to do which was thanks to an amazing amination team led expertly, by Anis. Everyday they were there to meet and greet us, get us involved in many different activities, sit and chat and then entertain us in the evening with various shows. The team were able to get the most reluctant of people up dancing and were easy to talk to and always friendly and happy to see us. We would especially like to thank two members of the team, MoMo and Sam for their attention and company as they helped to make our week there.

  • Stayed December 2010, traveled with family
    • Value
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Helpful?
1 Thank BirminghamRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 1, 2011

We went for two weeks all inclusive. Third holiday last year. Best of the year compared to Gran Canaria and Turkey all of which were all inclusive.

Food was varied and always extremely hot. Entertainment could have been alot better but animation team were excellent . Other guests were quite mature although we are early fities!!! Very few children.

Rooms clean but would benefit from redecoration.

Overall a truly great holiday

  • Stayed November 2010, traveled as a couple
    • Value
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Helpful?
2 Thank jumah_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kielce, Poland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 31, 2010

I back from this hotel one week ago. I was there 2 weeks and it was sooo nice. People there very nice. Everyone very helpfully. The best entertainment team!!!! So nice people who care for everyone there. Always I had something for to do. U will nto bored there. Food good, so nice beach, area of hotel very nice. Im sure I will back there as soon as possible!

  • Stayed December 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank sylwiawojtek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clacton-on-Sea, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 25, 2010

it was my second visit to this hotel and nothing ha changed from the excellent experience i last had 6 years ago. the waiters could not do enough for us, even taking us out to places we wouldnt have had the opportunity to otherwise. the entertainment staff (animation team) had us in stitches every night and were even concerned when my friend went to bed early with a headache. we are hoping to go back again next year with even more friends!

  • Stayed December 2010, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank rose-ford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 22, 2010

we spent a week at the el ksar and found it to be wonderful,the staff are polite and friendly,the animation team are excellent they include everyone in games and activities and their sheer enthusiasm won over even the most reluctant of guests,and this is no small acomplishment taking into considereation the diverse range of nationalities staying here,this added to the overall holiday as everbody got along great despite the various language barriersThe food was delicious although if you enjoy a full english chips and pizza this hotel is not for you.The hotel itself was a tad shabby in areas but the rooms were fine we would recommend this hotel to anybody except thoose who would prefer to stay in a british enviroment eat pies and chips and drink more than their own body weight every day ,

  • Stayed December 2010, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank idris1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Vendome El Ksar Resort & Thalasso

Property: Hotel Vendome El Ksar Resort & Thalasso
Address: Boulevard 14 Janvier | Khezama, Sousse 4051, Tunisia (Formerly Hotel El Ksar)
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Sousse
#7 On the Beach Hotel in Sousse
#7 Luxury Hotel in Sousse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Vendome El Ksar Resort & Thalasso 4*
Number of rooms: 451
Official Description (provided by the hotel):
Capturing the magic and mystery of the Mediterranean Sea El Ksar Resort & Thalasso is located on a private sandy beach surrounded by generous gardens. The hotel offers plenty of activities such as mini golf, bridge, table tennis, Volleyball, tennis, shooting centre, jungle park, four outdoor pools, one indoor pool and many more. The beautiful yacht port “Port El Kantaoui” is only a few kilometers away.Featuring 552 comfortable and elegant rooms, junior suites and 1 presidential suite, inlcuding family rooms which interconnect. ... more   less 
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Also Known As:
Karthago El Ksar Sousse
Karthago El Ksar Hotel Sousse

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