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Orient Palace Hotel
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Reviews (882)
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446 - 451 of 882 reviews
Reviewed March 19, 2012

If you want to relax, a good vacation, good sleep... this is hotel for you. It is only 5star hotel that I was in. It is not luxury 5star, but it is big hotel, with big rooms and bathrooms, big atrium, restaurant (great food), pool and own beach. Hotel has gym, in-door pool, bar at the beach. Although there were animators during the day and evening (I'm not a big fan of them) thay were ok. Port El Kantaui is near (nice hotel complex and town), and Medina as well (I wasn't there).
I'm fan of excursions, so you must go to desert, it's 2 day trip, with oversleep in desert oasis.

  • Stayed: May 2011, traveled as a couple
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8  Thank MimaRISTIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2011

Bleak entrance, but very impressive foyer with large atrium, and marble flooring. We rattled around the large hotel, since there were only about 20 guests and around 400 rooms. In fact I found it rather spooky. Large bars had lights off, due to no custom, and we wandered around, looking for some entertainment...but found none. We stumbled across a room with a light on, and some holiday brochures strewn on a table, but they were all in German and out of date.
Good points- very good food, particularly when buffet. Breakfast ok, evening meal good. Staff reasonably friendly, rooms clean. Fair security at entrance.
Bad points- no English TV in rooms, no facilities for kids except indoor pool (which was quite nice). Beach- pretty disgusting, rotting seaweed piled into a huge mountain, couldn't wait to leave it. Hotel just off a main road, with nothing of interest in walking distance. Areas of interest only by local taxi. Locals- fine,rather aggressive haggling needed, but harmless. Latest trick is that the locals pretend that they work at your hotel, to get your trust/ interest and then try to get to get you to go to their friend's shop.
Obviously we were out of season, but there no facilities on site for children. All our entertainment came from our own discovery, outside of the hotel. Overall OK, but definitely NOT a 5 star. I would give it a 3 star overall.

Room Tip: rooms quiet, we overlooked car park. Slept well although beds very hard. Very quiet, could have heard a pin drop. But we were the only ones there!!
  • Stayed: December 2011, traveled with family
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5  Thank katie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

recently returned after a wonderful time,really good friendly staff ,sun beds to die for ..you must go and see,Lehwar very good service in bar Sallon.I had read bad reports but there was very little i could fault a lot to do with the time of year.the only faults .management seem to be hard on the staff who in my opinion work very hard. went all inclusive and treated very well.forth time staying at a moevenpick always something special
Room Tip: pool view the best ,i stayed side sea view

  • Stayed: November 2011, traveled as a couple
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2  Thank Lovzanos P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2011

We just returned from Tunisia and stayed in the hotel for four niights full board.

Breakfast was very poor. Even, there were no corn flakes. But the dinner was better than I'd thought.

Service was very slow and almost all of the staff asked for tip for every instance.

The location is good. Very close to Port el Kantaoui and Sousse Centrale (Medina). It costs to go both locations by taxi 5.00TND (almost 2,50€).

I'd recomend you to offer for one third of the price asked by the shop owner while shopping in Tunisia. Never pay what they ask. They drop down the prices immediately.

Hope you have fun...

  • Stayed: November 2011
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2  Thank atillagene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherif B, Directeur général at Orient Palace Hotel, responded to this reviewResponded November 15, 2011

Dear Sir
Thank y very much for your comment, we try to do the best for the next guest, to improve the service, we need all the guest feeling, we hope we see y again in Tunisia to get more better for the service
Thanks a lot
BEN NESSIRA Chérif

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 5, 2011

and still I get what we expected such are clean and spacious rooms, polite staff, excellent taken care garden and beach, 24 hour broadband internet access, open air and indoor swimming pool and filling of safety.
This year animators prepared very nice program, behave professionally not pushy but discrete for people not interested and quite provocative for the others. They made excellent choice of music emitted during the day from the open air swimming pool.
It is not critical, but there is lack of internet access at the open air swimming pool and beach which I hope will be available next year.

Room Tip: left wing standing in the front of main entrance floors 3,4..
  • Stayed: October 2011, traveled as a couple
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1  Thank R V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cherif B, Directeur général at Orient Palace Hotel, responded to this reviewResponded November 15, 2011

Dear Guest
Thanks a lot for your visiting our hotel for the 5th visit, for the 6th visit y will be upgrade in suite with sea view for all your staying with fruit basket, please, let me know before.
waiting your answer
Thanks a lot
BEN NESSIRA Chérif

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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