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“Going Downhill”

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Marhaba Beach Hotel
Ranked #4 of 35 Hotels in Sousse
Nottingham, United Kingdom
Level Contributor
149 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Going Downhill”
3 of 5 bubbles Reviewed December 16, 2013

I have known/stayed in this hotel for over 20 years. We use it now for a half term break but I suspect we will have to find elsewhere. It seems to be going downhill since it became all inclusive. When we were there there were numerous groups of young children running round in the evening doing what they pleased and without any sign of their parents. On a positive side, food is really good and varied, staff are very helpful and the premises are clean. Tunisia is a fantastic country and the Marhaba complex remains nice despite the changes brought about by the renovation of the neighboring hotel.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank tonyrpayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,043 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (558)
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English first
Kettering, United Kingdom
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed December 14, 2013

This hotel has been a favourite with me due to location and amenities but this time I was very disappointed. The restaurant food was uninteresting bland and repetitive. The animation team had no schedule of events posted on my arrival when I asked about this a daily events notice was on view but was useless no effort was made, a poor team with poorer supervision. The reception staff were 1st class always happy to help as were the great bar team. ! have stayed in Tunisia around 30 times and enjoy the country and it's people but will not be returning to this hotel again

  • Stayed December 2013, traveled solo
    • Value
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Helpful?
1 Thank BarringtonT4bsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed December 2, 2013

I have just returned from Tunisia where I spent two weeks with my friend Chelsea. We first arrived in skanes and stayed at Rosa beach but after a few days found the hotel lacking entertainment and mixed age groups! We paid a small fee and transfered to marhaba beach in sousse. We had a fantastic time. The staff were all friendly and attentive. The maids always on time and folding our sheets & pyjamas into pretty patterns :) the bar staff sherrif, rafik, safe & nadhal were very good company, never letting our glass stay empty and always up for a laugh. The resteraunt staff very helpul and smiling. The animation team Alex & Timo really made our stay a good one. Very chatty, entertaining and always having a laugh. They do a brilliant job. We hope to reeturn to the hotel in the summer. When the weather is a tad hotter. As this was our only let down. Sophie & Chelsea xxx

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
8 Thank sophie.b cornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North of England
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed December 1, 2013

Our second stay this year at this hotel, you would be hard pressed to find fault with the staff, food cleanliness and location. The rep Jess is lovely and nothing is too much trouble. I can feel another trip to the travel agents coming on !! Fab holiday .

  • Stayed November 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
5 Thank holidaymad54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 27, 2013

Having heard good and bad reviews about Tunisia overall I did lots of research to try and find a good hotel and so glad we stayed at the Marhaba beach. From the moment we arrived we were made to feel special from welcome drinks in reception at check in to the bar staff never letting your glass empty. The maids did a great job and always had a smile and a chat. We had a lovely sea view room and although basic it was clean and had all we needed. Like other reviews the outdoor pool was half empty but it was winter and with a heated indoor pool, sauna and steam room on site and the lovely beach it didnt matter to us. I am a fussy eater but did not go hungry at all on this holiday, the food was a range of traditional tagine, cous cous etc but ample salad, chips, pizza for those less daring and a vast selection of desserts. The lunches were much the same as the evening meal so we tended to skip lunch and enjoy a late breakfast instead. local wine was okay but the cocktails were lovely. There was a complete mix of ages and nationalities at this hotel and we made some great friends on this holiday including the staff. For those not wanting to go to bed at midnight when the bar shuts there is a nightclub called La Grotte just across from the reception (cross the roundabout and knock on the green door) its part of the Tour Karif hotel so drinks are not included but its a good night out, good music and a chance for a dance. Would like to say special thanks to the staff, the lovely porter, Alex and Timo the animation team Yesaaaa!!!! and Rafique and Nihal for the great chats at the bar. Finally if you are looking to book trips dont rule out the man selling them in the hotel grounds, he is part of the hotel and very trustworthy. dont worry if he bundles you into an unmarked car rather than a coach we got where we were going and back again safely and he came and found us after to make sure we had a good time

Room Tip: Staff work very long hours, treat them with respect and give them a tip Higher up rooms have bett...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank sharonHertfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, England, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed November 26, 2013

Just returned from our second stay at Marhaba beach. Had a fantastic holiday. Staff are so helpful and friendly, really look after the guests. Clean rooms, plenty of food choices, good location on the beach, also inbetween the Medina and the Port, both good days out. Animation team great fun. The rep Jess was lovely, in fact can't fault anything. Met some lovely people on our stay....you all know who you are!! Really chilled and relaxed. Just gonna look at booking again. See you all very soon

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Isle of Wight, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed November 25, 2013

We had a few issues with this hotel when we went in the beginning of October. We arrived late in the evening but were kindly shown to our room. The room was nice, however, the patio door didn't lock and hardly shut properly, leaving anybody who wanted to get in to help themselves in the night to whatever they liked! The shower water was cold, it leaked, and sheets were dirty.

We reported all this to our holiday rep who couldn't do enough for us the next day. She managed to get us switched rooms because of these issues and the fact that we'd paid for sea view room and the original room was not.

The second room also had a patio door that wouldn't lock, the shower water jumped from hot to cold and also leaked every time we had a shower.

The food was a poor selection and was very much the same most nights, however there was some nice meals some times. Both me and my girlfriend were very ill on holiday and we both believed it was the food we had there.

The rating of 3 stars was generous I think because although we both said we had a nice time, we said it was being in Tunisia, staying in our hotel.

However, Tiga from the animation team was a really good guy. He was doing sports activities and they were really fun with him! Definitely the best guy there! Thanks a lot Tiga!

The staff are mostly pretty helpful and can't do enough for you.

The trip was an anniversary do, so we felt a little disappointed overall with the hotel. I've written to First Choice but I'm waiting to hear back at the moment...

Room Tip: Room 363 if they get it sorted out!
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marhaba Beach Hotel

Property: Marhaba Beach Hotel
Address: Boulevard 7 Novembre | Zone Touristique, Sousse 4031, Tunisia
Location: Tunisia > Sousse Governorate > Sousse
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Sousse
#2 Family Hotel in Sousse
#3 On the Beach Hotel in Sousse
#4 Luxury Hotel in Sousse
#4 Romantic Hotel in Sousse
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marhaba Beach Hotel 4*
Number of rooms: 259
Official Description (provided by the hotel):
Marhaba BeachLocated in Sousse and 3 km away from Port El Kantaoui resort, between the white sands and crystal clear waters of the Mediterranean Sea, the Marhaba Beach has been created in the 80’s.His creators have established a contemporary and Moorish interiors of some suites … An ideal place for soaking up the sun of Tunisia and to relax on the beach, and the advantage of having nearest a new Thalassotherapy center : Les Neréides. ... more   less 
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Also Known As:
Marhaba Beach Sousse

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