We booked a package with Airtours to spend a week at this hotel.
After checking in we were taken to our room by the porter.First impressions not good the wall next to the bedhead looked like a can of coke had been sprayed allover.The furniture appeared tatty and dirty.
We decided to go to the restaurant for lunch.We were shown to a cramped shared table and I asked to be moved which they did.As others have said it really does look like a school canteen.
Unfortunately the hotel was playing host to several national teams playing in the African nations basketball cup(as were several other hotels).All the players descended on the restaurant the same time as us.They were literally queueing out of the door.When the queue lessoned,I went up to the buffet and all the food had gone,no word of a lie.They were replenished but there wasn't that great a choice to start with.
After lunch we went out into the lounge/bar areas,but there wasn't a seat to be had for the same reason above.
My partner spoke with the Thomas Cook/Airtours rep called Jess.When told of our initial thoughts she said no problem go look at a room at the sister Marhaba hotel and if we wanted we could move there.
This we did.On entering the reception of the Marhaba,it was like another world.We were taken to look at a room and decided to change hotels immediately.
How the Marhaba Club can be assessed to be superior to the Marhaba I'll never understand.
See my review for my thoughts on the Marhaba hotel.I should say that Jess was very helpful and understanding and a credit to Thomas Cook.
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- Also Known As:
- Marhaba Hotel Sousse
- Marhaba Sousse
- Marhaba Club