We went to this hotel for 2 weeks on April 22nd 2012. I went with my husband and 2 year old little boy. At first, the impression wasn't good. We arrived at 9.30pm on Sunday night and were taken to a room on the 2nd floor in the main building. The room overlooked the lobby and the entertainment was inside the lobby, so the noise was really loud. The room was lovely, a little dated, but clean. We went for something to eat in the snack bar, there were cats roaming around and the staff didn't seem too bothered about dealing with us. After that I asked to be moved to a quiter room and the next day we were moved to another block, the gardens, without any fuss. Everyone was very helpful. The rooms were more modern and it was much quieter. There are 3 hotels that share the complex. The Royal Salem, is the main block where you enter and this also has the garden block. Next to this is the Marhaba Salem and this is the hotel undergoing renovation, whch should be open in June, but I don't think the building work will be completed by then. Then you have the Marhaba Royal Salem, which is the hotel by the pool and the furthest away from the buffet restaurant (although there is a restaurant underneath which was due to open in the next 2 weeks). We really enjoyed our stay here. Despite the building work, the place is kept really clean and the maid kept our room spotless. The gardens are lovely and the environment team work very hard to keep them like that. There is a good variety of food in the restaurant and the waiters are very helpful. My only gripe is that in the last 3 days, we had to get our own drinks, which seemed a little odd. There is always plenty of food and it's good quality. The entertainment was good and the animacion team work very hard. We only caught the snake charming night, as our son always fell asleep early, but other holiday makers really recommended the evening entertainment. You don't have to tip anyone, it doesn't make a deifference to the service you receive. We did, but that was our choice, because everyone provided a good service and treated us very well. The beach bar food is good and available after 2pm. Adel works very hard bringing drinks to the beach and pool. Drinks are available from 9.30am in the beach bar. The majority of staff are happy and friendly. The only miserable ones were the night time staff in the snack bar, so we only went there for drinks. The daytime staff were lovely. There was seaweed on the beach, but that has now been cleared. The beach is lovely and the sand is lovely, very soft. We went to Sousse and Port Al Kantoui. Sousse if great for bargains if you want to haggle and see the old Souk. Port Al Kantoui is more upmarket and more relaxed. We went on an hour boat trip for 30 dinars (for 3 of us) on the Albatross catamaran. It was good and (as promised), we saw Dolphins. It's between 5 and 7 dinars for a taxi from the hotel to either resorts. There is a also a happy train that runs from Sousse to Port Al Kantoui which costs 5 dinars each way for 3 people. Outside and to the left of the hotel (about 5 mins walk) is the Palms Center and a shop. It's a good shop with all kinds of souvenirs and snacks and drinks. Everything is priced, so you don't have to haggle and it's not much more expensive than the Souk. Outside and to the right is the Amen bank and you can get money from the cash point there. If you walk down for another 15 minutes, there's a big supermarket. We did notice some mosquitoes, but not many as they spray the gardens. The beach can get windy in the afternoon, but I think that was more to do with the time of year. You do get some hassle on the beach, but not much and if you say no thanks or la shokran, they move away. The guys on the beach selling the camel caravan and water sports are Ok. My husband did para-sailing and a 15 minute jet ski ride for 50 dinars, so it's good value and safe. We would go back to this hotel again, it was far better than expected, as there were lots of mixed reviews on here. One thing to note is that the WiFi is only available in the lobby, so don't bother paying for a day, unless you're going to spend all day in the lobby. As others have said, you get what you pay for and this was really excellent value for the money.
- Official Description (provided by the hotel):
- Marhaba Royal Salem Marhaba Royal Salem Beach Tax : SOLIDARITY STAMP for non resident foreign travellers leaving the tunisian territory are requested to present a solidarity stamp: * accounting 30 TND * It is sold at th finance offices, cusomer offices (including the borders ones), banks and tabacco shops. * Its entry into force is fixed on the 1st of October 2014, defined as the entry date into the territory. ... more less
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- Also Known As:
- Marhaba Royal Salem Sousse