I have come back from the royal salem may 2011. I stayed for 7nights with my husband. When we arrived at the hotel it looked nice for first impressions. Hotel staff we found were really nice and friendly. I am quite shocked that people have wrote that they werent very friendly as we had no problems.
When we went to the back of the building we were very shocked that most of the back of the hotel had been demolished and was being rebuilt. Builders everywhere!! We were told by thomas cook slight refurb more like total rebuilt.
Hotel lobby was very clean.cleaned every morning. In the main hotel there were 5 floors we stayed on the 4th floor. Rooms were dated but ok. Except our shower which hardly had any hot water that came out, not powerful at all. cleaned daily fresh sheets and towels.
Food was good something for everone. im a fussy eater but there was always pasta, chips pizzza soup etc. Staff in the restaurant were excellent probably the best out of them all.
Pool area was ok but was salt water which i didnt like. Quite cold to get into. seemed to be clean around the pool a.m but by the afternoon plastic cups everywhere no one picking them up. we found by this time bees seemed to gather around them which wasnt nice when your trying to reflax. Talking about relaxing, a little hard when you have power tools going off all day, builders walking past you when your lying on your sunbed in your bikini. A thomson rep told us that it should of been finished dec 2010 but may 2011 its nowhere near done and he had got his boss out as he said that travellers should no the extent of the work. Alot of people we spoke to said they were not told by the travel agent the extent of the work.
We flew with thomas cook in there brocnhre it said it had 3 pools well it only had 2 as one was still being built and had no water in it, said it had a beach bar which it didnt as this was being re built, air conditioning which they dont put on until the hotter season starts even tho it was very hot when we were there 30s some days.
The entertainment was very good they did a kids disco then stuff for adults we had belly dancing a hard man show etc as the hotel is not by any shops bars or clubs we stayed in the hotel every night as we didnt want to get taxis, but it was something different every night. 4 lads in the entertainment team and they really do there best to make you welcome they sit and chat to you remember you name through out the stay. They do things in the day like french bowls etc. You can not fault them at all prob another good thing about this hotel as i have stayed i 5 star riu hotel with very poor entertainment.
The one thing i will say about the room and entertainment is that it should be in another seperate room. We were on the 4th floor and could hear the entertainment plain as day in our room. which goes onto 2am some nights. As it is done in the lobby bar area as the other review said it does get busy with little seats. I would not like to be there when the hotel is all up and running with the new rooms occupied. i cant see how it will cope with more guests as it will be a very large complex when finished.
I paid £250pp for all inclusive i think it overall good value i would of been very annoyed if i had payed more as i know some people did.
To sum up my stay i would say good value but if going back to tunisia would look at another hotel. ALSO THIS HOTEL IS NOT IN SOUSSE!! its on the out skirts which you have to get a taxi into the main area.
- Official Description (provided by the hotel):
- Marhaba Royal Salem Marhaba Royal Salem Beach Tax : SOLIDARITY STAMP for non resident foreign travellers leaving the tunisian territory are requested to present a solidarity stamp: * accounting 30 TND * It is sold at th finance offices, cusomer offices (including the borders ones), banks and tabacco shops. * Its entry into force is fixed on the 1st of October 2014, defined as the entry date into the territory. ... more less
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- Also Known As:
- Marhaba Royal Salem Sousse