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“A real luxury hotel facing the beautiful Alexandria bay”

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Four Seasons Hotel Alexandria
Ranked #1 of 38 Hotels in Alexandria
Certificate of Excellence
Cairo, Egypt
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“A real luxury hotel facing the beautiful Alexandria bay”
5 of 5 bubbles Reviewed May 31, 2014 via mobile

Spent few days in this very luxurious hotel, first in the twelfth floor with an amazing sea view than at the fourth floor with direct access to the pool....unbelivable elegance,cleanliness and feelindg of being in a Palace....Staff very cheerful especially at the reception,where Sherif was so polite,helpfull and gentle....Many restaurants,cafes and a mall is attached to the hotel so you do not need to leave except for sightseeing Alex...

Stayed May 2014, traveled on business
Helpful?
Thank Mona400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review, June 10, 2014
Dear Guest,

Thank you very much for having taken the time to write a review following your recent stay with us.

I was very glad to read your positive feedback about our hotel and staff. It was also a pleasure to read your appreciative words about our staff, I will be sure to convey your kind compliments to them. We are proud of our employees who take extra steps to ensure that our guests' needs are met, and who provide the quality of service we promised.

Once again, please receive my heartfeflt thanks and looking forward to welcoming you back to San Stefano in the near future.

Sincerely,

Ahmed Khalaf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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466 reviews from our community

Traveler rating
    362
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    21
    2
    7
See reviews for
138
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125
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Arabic first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
New York City, New York
Level Contributor
3 reviews
5 of 5 bubbles Reviewed May 29, 2014

Perfect in all aspect toom is very pleasant, staff is both friendly and curtiuos. Food is good and children has a lot to do. Located next door to a mall the has all your needs
The beach has many facilities but the sea is dangerous . It should have a second swimming pool on the beach

Room Tip: With the family you stay longer in a room and sea view is advantageous
See more room tips
  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Samir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review, June 1, 2014
Dear Guest,

Thank you very much for having taken the time to write a review following your recent stay with us at the Pearl of the Mediterranean "Alexandria".

I was glad to read your positive feedback about our hotel, room, staff and the fact that your kids also enjoyed their stay. I have shared your comments with the team here as it is important and motivating for them to know that they have succeeded.

Once again, please receive my heartfelt thanks and looking forward to welcoming you and your family back to San Stefano.

Sincerely,

Ahmed Khalaf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 28, 2014 via mobile

It's a beautiful hotel , one if the best views you'll ever get in the city. Furniture is unique and feels like antiques pieces. Connected to a mall so everything is in reach. Also Starbucks right under the hotel.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaniaKhallaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review, June 1, 2014
Dear Guest,

Thank you for having taken the time to write a review following your recent stay at Four Seasons Hotel Alexandria at San Stefano.

It was a real pleasure reading your positive feedback which I have shared with the team. I was glad to know that you liked our hotel, its decor and the fact that it is attached to a mall which makes everything at ease.

Once again, thank you and looking forward to welcoming you back to San Stefano in the near future.

Sincerely,

Ahmed Khalaf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed May 21, 2014

Was there for business for a couple of days. This is my 2nd and definitely not my last time at the hotel. I was awarded a free upgrade to a sea-view room with a fruit basket in the room. Mini-bar charges are exceptionally cheap for the high quality of products. The luxury, amenities and the facilities available are outstanding and nothing to compare with other rated hotels. Just great. Above all , the staff were outstanding, professional and attentive. Definitely, the best hotel experience in Egypt.

Room Tip: sea-view , upper floors so the pool won't obstruct the sea view.
See more room tips
  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cairodoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review, May 27, 2014
Dear Guest,

Thank you very much for having taken the time to write a review following your recent stay with us.

I was glad to read your positive feedback about our hotel, room, facilities and most important is your feedback about our staff which I shared your impressive comments with them as it is very vital and motivating for them to know that they have succeeded. Appreciate your comment that we are your best hotel experience in Egypt.

Once again, please receive my heartfelt thanks and looking forward to welcoming you back soon to San Stefano.

Sincerely,

Ahmed Khalaf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 20, 2014

Great location and service and excellent staff. A luxurious and stunning place in beautiful Alexandria. It was our first Four Seasons' experience and we strongly recommend it for anyone visiting Alexandria. Thank you for the wonderful experience.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hala H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review, May 27, 2014
Dear Guest,

Thank you for having taken the time to write a review following your recent stay with us.

I was glad to read your positive feedback about our hotel, staff and service. Appreciate your comment about recommending our hotel to your acquaintance.

Once again, please receive my heartfelt thanks and looking forward to welcoming you back in the near future to San Stefano.

Sincerely,

Ahmed Khalaf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed May 11, 2014

Speechless, It was very good stay, Amazing service. This is the first Four Seasons hotel that we have stayed in and it won't be the last! Terrific hotel in a great location but what really makes it excellent is the staff.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NadyGhaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review, May 14, 2014
Dear Guest,

Thank you very much for having taken the time to complete a review following your recent stay with us.

I was very glad to read your positive feedback about our hotel and staff which I shared with the team to let them know that they have succeeded.

Once again, please receive my heartfelt thanks and looking forward to welcoming you back to San Stefano in the near future.

Sincerely,

Ahmed Khalaf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
5 of 5 bubbles Reviewed May 5, 2014

Very pleasant stay, very helpful and proffessional staff running a Luxurious and superb facility.
Excellent array of leasure activities indoors and outdoors with the stunning view of the sea in addition to having a shopping Mall attached.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hazem B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed K, General Manager at Four Seasons Hotel Alexandria, responded to this review, May 12, 2014
Dear Guest,

Thank you for having taken the time to write a review following your recent stay.

I was very glad to read your positive comments about our hotel being luxurious and superb facility and of course the appreciative words about our team members being professional, friendly and helpful which I have shared it with them as it is very important to let them know that they have succeeded.

Once again, please receive my heartfelt thanks and looking forward to welcoming you back to San Stefano in the near future.

Sincerely,

Ahmed Khalaf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Alexandria

Property: Four Seasons Hotel Alexandria
Address: 399 El Geish Road, Alexandria 21599, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Alexandria
#1 Business Hotel in Alexandria
#1 Luxury Hotel in Alexandria
#1 Spa Hotel in Alexandria
#1 On the Beach Hotel in Alexandria
#1 Family Hotel in Alexandria
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Four Seasons Hotel Alexandria 5*
Number of rooms: 118
Official Description (provided by the hotel):
Edging the Mediterranean in a setting of legendary glamour, discover an intimate enclave within the stately Grand Plaza shopping and residential complex. Indulge in classically elegant accommodations, European spa treatments and terraced restaurants with fresh sea breezes. ... more   less 
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Also Known As:
4 Seasons Hotel Alexandria
Four Seasons Alexandria
Alexandria Four Seasons

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