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“beautiful, right on the sea front”

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Paradise Inn Windsor Palace Hotel
Ranked #13 of 39 Hotels in Alexandria
Sydney
Level 1 Contributor
3 reviews
“beautiful, right on the sea front”
Reviewed February 4, 2010

We loved it, beautiful building and lobby. Huge room, quiet, clean and everything worked!! Our room had bad views but the restaurant which has good food has great views. Great location across the road from the beach.

A staff member helped us get a tour around the city which was great.

But like everywhere we stayed at in Egypt the building could do with a paint job and a few repairs to bring it back to its former glamour.

  • Stayed September 2009, traveled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank lostagainahhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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231 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
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English first
Sydney
Level 4 Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed January 27, 2010

My partner and I arrived in Alexandria after quite an exhausting trip down the Nile Valley. Hot, busy, lots to see an do (enjoyable though!) What a delight to walk into the marble lined lobby of this grand old hotel.

We lucked out and were given one of the good rooms, top floor, centre of the building. We opened the old floor to ceiling shutters and a super view from one end of Alex to the other welcomed us - not to mention a beautiful cool sea breeze - so welcome after the heat and dust of Cairo especially.

The room was a decent size, nice balcony, large - though odd shaped bathroom. A nice sofa, good sized TV and everything you'd expect of a hotel in this category. There was a lock on the mini bar, which is par for the course in many Egyptian hotels. The room was very comfortable and certainly clean enough.

The real charm of this property is the history that oozes from the walls. (Next door to our room was the Omar Shariff suite!) In the centre of the hotel is one of the hotels most celebrated features - the old wrought iron lift/elevator. Hey, it was cramped in there with luggage and more than a couple of people, but what a treat to ride in a piece of history like that - sort of like going for a ride in a Model T Ford!

Surrounding the lift was a sweeping staircase and if you are on the first or second floor, it would make more sense to take the stairs if in a hurry.

The location of th Windsor can't be beaten in all of Alex in my opinion. (Except perhaps by The Cecil two blocks along the waterfront. (Cecil is swish - run by Sofitel and you pay the premium to stay there over the Windsor). Within three to four blocks either side of the Windsor, you can find plenty of old world cafes, an internet cafe, shops, convenience stores and even a place to buy cold beer over the counter - a rarity in Egypt.

The cream on the cake at the Windsor is the top floor dining room, with a good selection of options for breakfast. Frankly, nothing to get too excited about, but good, hearty breakfasts, your standard omelette bar, average coffee, fruits, toasts, pastries. The view - wow - knock your socks off. Almost a 270 degree sweep of the harbour, with the Fort, way out on the point, centre stage. Awesome stuff.

We really enjoyed out stay at the Windsor and I would highly recommend it. It's a treat if you like a touch of colonial style history. In saying that, it's not the most slick, polished hotel. Hotel reception and staff were OK - you know, 'just doing their job' approach to it all. If you prefer 5-star polish, international standards, and that feeling you get when you are in a large 'international chain hotel' - then look elsewhere.

Some of the other reviews here make me scratch my head and wonder, as some of the negative comments were not apparent at all. That said, this is Egypt, things can and do change.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank RicardoMartinez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 24, 2010

We spent a lovely 2 nights at the Windsor. Located seaside, this big French-colonial building was quite charming. The rooms had high ceilings, with large doors and spacious bathroom. The included breakfast was amazing: so much food and on the top of the hotel , offering great views of the sea. It was near lots of shops, cafes, and restaurants. The internet was not great in our experience.

  • Stayed January 2010, traveled with family
    • Value
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Helpful?
Thank shokod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level 4 Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 10, 2009

I was transferred from their sister hotel “The Metropole” which is a 5 min walk around the corner as they needed my room. I stayed one night in a room on the 4th floor which was on the west side with a busy side street. The room was massive, like sleeping in a barn. The property next door had a jack hammer in operation during the day and this was a real nuisance. I changed rooms the following day, asking for a room with a sea view. Beware – the dual carriageway which runs along the Corniche is directly outside the front of the hotel. My new room was on the third floor but not on the sea front side. Outside the bedroom door are the 2 elevators – very old open design and to close the doors they need a good slam – therefore this will disturb you during the night. Regardless of where your room is, it will be very noisy. Constant car horns will drive you crazy. The roads on 2 sides of the hotel are very busy. There is constant traffic jams and the Egyptians will sit there for hours constantly hitting the horn. The exterior doors leading to the balcony do not close or fit properly. They are single glazed and do nothing to keep the noise out. If you order a beer in the lobby, be patient it will take forever to arrive. Likewise, in the restaurant on the 6th floor, be prepared for a long wait. Make sure the waiter understands your order – I ordered 1 fillet steak. I got 2 steaks and 1 fillet steak. The waiter said “but you order fillet Steak”. “Yes” I replied “1 fillet Steak, not 2 steaks and 1 fillet”. The menu only states “Fillet”. Eventually I was left in peace to eat the steak which was not fillet but sirloin which was average at best. So if this report has not put you off, good luck. Oh, forgot to mention the bugs in the bathroom – BIG, big cockroaches. The cleaner uses half a can of Eau De Cheapo in the room, so if the car fumes don’t make you gag, the air freshener will.

  • Stayed December 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roughguide247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Alexandria hotels

Brisbane, Australia
Level 6 Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed December 1, 2009

We stayed at this hotel for the final 5 days of our month long trip in Egypt. I do not know who has graded this a four star hotel but it must be someone who has never stayed here. The building is magnificent but unfortunately, like many structures in Egypt, it is not being maintained.

The location is superb but this does not compensate for the lack of everything else!

The room was inadequately cleaned (if at all), mould grew unchecked in the bathroom, the toilet ran constantly our whole stay, we had no hot water except for our last day, the carpet was so dirty we wore shoes in the room because our feet were sticking to the carpet, every time housekeeping visited our room we had to beg for towels (the concept of replacing them unknown), we went & purchased toilet paper after a memorable fight with housekeeping & the glasses supplied in the room were filthy - not that we had anything to drink as the mini bar was not stocked (until the last day!). The mattress was the stuff of nightmares - incredibly uncomfortable, torn & 20 years past its use by date. The sheets did not fit properly & in our efforts to make the bed properly we saw the mattress (no mattress protectors here!) & imagaining what made the stains was the stuff of nightmares....it is lucky we did not have to seek trauma counselling!

At breakfast the cutlery & crockery were dirty - scraping bits of other people's food off my plate is not a good way to start the day. Coffee was made once & then continuously topped up by water (we went & bought instant coffee) & was totally unpalatable. Did I mention the great rooftop location of the restaurant - complete with dirty tables, rusting furniture & cushions whose stuffing is desperately trying to escape, and, in most cases succeeding. Do NOT venture into the toilets in the lobby or the restaurant as they are in the same state as public conveniences throughout Egypt.

Yes, we complained and no, the management did not respond positively - in fact repeated requests to see the manager seemed to have the effect of making him invisible. The reason we did not leave - the place wore us down & as it was only a few nights we thought we could stick it out - we should have moved!

Overall never have we paid so much for so little & been so disappointed. Worst hotel experience of any country I have visited (have visited 41 in total!) and was far more comfortable in a tent in the jungle in Laos than at the Windsor Palace in Alexandria.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gemma789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Paradise Inn Windsor Palace Hotel

Property: Paradise Inn Windsor Palace Hotel
Address: 17 El Shohada Street | from El Gish St, El Mansheya, Alexandria, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#12 Luxury Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:4 star — Paradise Inn Windsor Palace Hotel 4*
Number of rooms: 72
Official Description (provided by the hotel):
Dating back to the early 20th century, this historic 4-star hotel is situated directly on Alexandria’s waterfront. Breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.The elegant rooms of Windsor Palace Hotel offer hand-decorated high ceilings. Each has a balcony, satellite TV and free Wi-Fi. Individually controlled air conditioning is standard in all rooms.Light snacks and refreshments can be enjoyed in the open-air Prince Charles Café with sea views. Decorated with antiques and frescos, the Queen Elizabeth Hall offers fine dining and wine.Guests will be ideally situated in the social and cultural hub of the city. There are several street cafés, shopping boutiques, and seaside promenades nearby. Alexandria Library is 1.5 km away. ... more   less 
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Also Known As:
Windsor Palace Alexandria

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