I had a great experience at this place. The rooms have a wonderful view of the coast. The lobby is equipped with big expansive windows and yet another great view of the oceanside. The rooms were a good value. The water heater is not working in the main bathroom, this was a slight annoyance because I wasn't told about this problem, nor was I instructed that the other bathroom indeed had a working water heater.
The staff was very friendly...with the exception of the lady working on the last day of my stay. I told her I would like to change my room, initially she struggled to understand my request. When repeated the request again (politely) she responded by snapping at me! I felt this behavior was uncalled for and rude. There was some confusion about which room I wanted, this was not my fault! Confusingly, there were two sets of numbers on the room--10 and 17!
If I didn't have the experience with the rude woman, I would of given this place 5 out of 5. It's not too much to ask staff members to be courteous when they struggle to understand your English -- and vice versa