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All reviewsroyal palaceopen seaprivate beachbig gardenold palacegarden viewmediterranean seanice viewsea waterbeautiful hotelswimming poolopen buffetfood qualityfree internetroom servicevisit alexandriarooms are clean
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Reviewed June 10, 2012

we stayed at the helnan 3 nights 4 days....and it was really a very nice vacation...me my husband& 2 kids (5ys and 3 ys).
first of all the haotel lounge is very elegant...not very luxurious but u can feel the scent of the old days in it....the hotel is located inside the gardens of Montazah palace ,,,so it has a very unique location and very clean healthy beautiful spot
the stuff is very very helpful and friendly from the check in till we left they are very nice and helpful,, the room is beautiful...supplied with satellite TV,, kettle ,,fridge and the bathroom is very clean ....each room has a balcony with magnificant view,,,our was garden view which also see the sea and the montazah palace...loved it
the pool is good ,,it is divided into 2 compartement one for kids which is 50 cm all around seperated by small wall from the one for adukts which is 120 cm all....it is heated in winter they said to me....it is very nice with kids club..and there a lifeguard available for the kids all the day which very safe to me...but the sun does not reach all day ,,so at nearly 3 o'clock it go foo the pool and it brgins to be cold for the kids .....they went to the sea
the sea there is sooooooooooooooo beutiful and they surround it by a net so that it is very safe and the sun is amazinggggggggggggggggggg
our stay was only bed & breakfast....the buffet is soooooooo gooddddddddddd with all varities of food are there...really good
so over all it is very beautiful hotel....i recommend it to who ever want to enjoy ROYAL ALEXENDRIA...not modern one:)

Room Tip: pool and sea view room have the sun all day long ....hot in summer.. garden view rooms have the view of all...sea garden and montazah palace
  • Stayed: June 2012, traveled with family
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1  Thank youya81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2012

since the arrival I was treated like a king from carrying my personal luggage to the front disk, where they check me in, the room was great, with a nice view, the breakfast buffet was really the best I ever had, a lot of different choices, the servers were very helpful, the room service was also great, the beach & pool were also enjoyable, highly recommended specialy with the current situation in Egypt, The hotel is located in private area with its own beach & pool, so I didnt need to go anywhere else.

  • Stayed: May 2012, traveled solo
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2  Thank Waleed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2012

stayed at hotel for 1 night in april 2012
fantastic hotel with a great location
checked in at hotel in the afternoon, check in was reasonably efficient
the rooms are comfortable
the breakfast spread was good but
breakfast service was deplorable
staff seemed to be preoccupied
breakfast tables not serviced.
the hotel is well maintained (by who, i am not sure)
the doorman donot even look at you unless they receive a tip
free wifi in the foyer
the four seasons hotel is in a better location if you want to do shopping
the helnan palestine hotel is situated in a park and overlooks the castle , which is its prime selling point.

Room Tip: request a lagoon facing room if possible
  • Stayed: April 2012, traveled with family
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1  Thank maimunga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2012

i have just returned from this royal hotel i passed 3 nights there the hotel location is perfect surrounded by 330 acre of gardens that are very beautiful to relax to enjoy the gardens and the water
i reached the hotel at 10 a.m and only take 5 minutes to take my room
all the stuff smile every where.... the hotel is luxury and modern there is 2 Nintendo wii in the looby for intertainment the beach terace is very beautiful and the pool is clean with deapth 150 m and there is small pool for children the rooms is very wide luxury with DVD in rooms but TV isnot LCD my room looks over the sea and el haramlek palace and its gardens i take only the breakfast in the hotel at alexandria resturant which has very fantastic view and the sevice is good with smile the food is medium but the sweets and falafel is very delicious there is a great variety specially in cheese
i recommend it for every person seek for relaxation
negative points
the hotel ia away from city center but the are shuttle bus from the hotel to down town and alex library and carfoor twice at day and twice at afternoon
the bath rooms is not luxury as all the rest of the hotel
the beach is not privat for the hotel but there are some shallet that can use the beach with the hotel but dont worry no one come except at weekend ( thursday and friday ) .a

Room Tip: all the rooms have sea view and royal palace view half look on the sea and salamlak palace other half have sea view and el haramlak palace and its gardens rooms looks over el salamlak palace are sunny all over the day (hot ) but the rooms over el haramlak palace sunny from 4 to 6 p.m
  • Stayed: April 2012, traveled with family
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3  Thank ahmedezz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2012

It is one of the best hotel with fantastic location and nice ambiance

  • Stayed: March 2012, traveled on business
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1  Thank Didocairo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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