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“Excellent for business” 4 of 5 bubbles
Review of Hilton Alexandria Green Plaza

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Hilton Alexandria Green Plaza
Ranked #5 of 38 Hotels in Alexandria
Arlington, VA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent for business”
4 of 5 bubbles Reviewed April 19, 2014

I had a great stay here when traveling for business. Excellent service, good breakfast buffet, easy all around. Only drawback might be location but it is centrally located. Price was also excellent. I recommend it.

  • Stayed March 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank awalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, April 22, 2014
Dear Guest

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,038 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Cairo, Egypt
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed April 12, 2014

Hello,

Nice hotel, good rooms, good service, good location for business, shopping and leisure. Its location within green plaza complex made it very easy to access shops and kids area around the corner. Staff are very friendly and willing to help

I would recommend this hotel

Brgds,
Amr

Stayed March 2014, traveled with family
Helpful?
Thank AmrFahmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, April 13, 2014
Dear Mr. Amr

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Egypt
1 review
4 of 5 bubbles Reviewed April 11, 2014

Everything is ok except service in main restaurant staff little bit lazy ,in breakfast on 06-07/04/2014 when we ask for tea spoon it takes 10 min, milk jar is empty Despite we notice sufficient number of staff

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mohamed Gamal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, April 13, 2014
Dear Mr. Amr

Dear Mr. Amr

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

I would like to personally apologize and on the behalf of the restaurant team for the inconvenience caused During your stay with us. Please rest assured that each point has been investigated so that these situations do not reoccur in the future. I have personally followed up to ensure that the appropriate corrective actions are immediately taken.

We place great value on your custom, and your continued relationship with Hilton. I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future.

In the meantime, if I can be of any assistance, please do not hesitate to contact me.

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
5 of 5 bubbles Reviewed April 11, 2014

Excellent hotel come to Hilton and you will find the best breakfast everyday when i visit Alexandria I will come to the hotel to have the best breakfast ,really is very nice hotel and very clean ,the best hospitality you will find it at Hilton Green Plaza I will invit my friends from Spain and Brazil to come and have excellent stay at Hilton Green Plaza Thank you lovely team

  • Stayed April 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Mahmoud K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, April 13, 2014
Dear Mr. Mahmoud


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 9, 2014 via mobile

Great hotel, service was excellent. I ordered the lamb chops on the room service menu and it was the best meal I had during my travels in Egypt. Buffet breakfast was also delicious.
Staff speak English quiet well.
The shopping Centre around the hotel is also great. It has a cinema nice cafes and shops.. locals around the area are very friendly

Stayed March 2014, traveled solo
Helpful?
Thank nicolejl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, April 13, 2014
Dear Ms. Nicole

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact

Regards\
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nijmegen, The Netherlands
1 review
4 of 5 bubbles Reviewed April 8, 2014

Good clean hotel with helpfull staff. Hotel is situated close to a shopping mall with several restaurant and stores. Outside the hotel is a big parking lot with ample space to park your car. Rooms are clean. It can be a bit noisy when there is wedding party in the hotel thats depends on the location of the room.

  • Stayed April 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, April 10, 2014
Dear Mr. Gert

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Munich, Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 31, 2014

The hotel is located in the middle of a Green Plaza shopping area where everything is literally few steps away. This area is full of restaurants, shops, and hyper market. The hotel itself is luxurious and staff is more than helpful with beautiful smile :) Rooms are clean, executive lounge is comfortable, food is excellent.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank AhmedElgenidy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, April 1, 2014
Dear Mr. Ahmed

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact


Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Green Plaza

Property: Hilton Alexandria Green Plaza
Address: 14th of May Bridge Road | Smouha, Alexandria 21599, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Alexandria
#4 Business Hotel in Alexandria
#5 Luxury Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Official Description (provided by the hotel):
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 
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Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton

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