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“Good view”

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Hilton Alexandria Green Plaza
Ranked #4 of 38 Hotels in Alexandria
Khartoum, Al Khartum, Sudan
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good view”
Reviewed February 4, 2013

Liked the Front desk hospitality and quite accomodative.Good view of Beach from our room.Best service and nice food.The best parts are the swimming pooland the panoromic view and elevation of the swimming pool with the Mediterranean sea.The pool side cafe is also good.The hotel is udner maintenance so will take some time to recover and start its full fledged operation

Room Tip: Front sea view
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, February 9, 2013
Dear Guest


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,146 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (228)
Date | Rating
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Bahia Blanca
Level 6 Contributor
100 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed February 3, 2013

The hotel is very comfortable, rooms very spacious and all personnel
was very friendly. The only problem was with service in my room, the food was not bad but was not good at all, but the orange juice was undrinkable.

Room Tip: The rooms on the parking area side are quieter.
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaimeBahiaBlanca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, February 6, 2013
Dear Guest


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level 6 Contributor
138 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed January 23, 2013

It's location is perfect as it is attached to one of the good malls of Alexandria. I had to walk a lot to reach to me room but the room was over looking to the swiming pool. Great breakfast and dinner. Good for business stays as it is closed to business area. Check in, check out takes a very long time, no idea why?

Room Tip: rooms close to the main lobby
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  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank binshakir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, January 26, 2013
Dear Guest,:

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. Please accept my apology for the inconvience caused during check-in, We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me


Sincerely,

Nevine Haggar
Guest Relations Manager
Hilton Alexandria green Plaza
nevine.haggar@hilton.com
01110012383
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town Central, South Africa
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 23, 2013

You could feel the atmosphere just by coming inside - clean, nice, serviceminded, silent and welcoming. The hotel room was large with a lot of space and was well furnished with two queen size beds, two business desks, minibar, coffemaker and a bathroom with both a shower and a bath tube.
Anyhow, the very best was the restaurant. We have travelled a lot both in business and leisure but never had such wonderful breakfast, the taste was excellent and the selection outstanding. And that was the same with the dinner.

Stayed November 2012, traveled as a couple
Helpful?
Thank Inger J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, January 26, 2013
Dear Guest,

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me


Sincerely,

Nevine Haggar
Guest Relations Manager
Hilton Alexandria green Plaza
nevine.haggar@hilton.com
01110012383
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bahrain
Level 4 Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 26, 2012

Nice place to stay. Lot of activities around, shopping, eating joints etc. We had booked a suite and it was very well appointed. A working desk was available. The room was clean and overlooking the market/mall. Taxis were available the moment you step out of the hotel. The breakfast was good.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SidZee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, January 2, 2013
Dear Guest


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me



Best Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo
Level 4 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 26, 2012 via mobile

The rooms are wide and excellent but the bathroom is not as good. The breakfast is excellent with fine choices. Being close to the green plaza mall, shops and carefur is nice. Excellent hotel as in your business trips or shopping trips.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ahammadeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, January 2, 2013
Dear Guest


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me


Best Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 22, 2012

The hotel is located in Smouha Area a little bit far from the beach about 10 minutes with the car on empty streets, and about also 10 minutes from the "Sidi Gaber" Railway station and about 15 minutes from the super jet bus stop, the hotel is located in the middle of a shopping mall but it was calm when i was there, no noise at all aside from the anti noise glass used in the rooms.

Restaurants are very good not perfect, just very good the dessert section needs to be better. the food variety is okay and the quality is very good.

They have two restaurants one called "Abu Qir" this is the main restaurant, and the other is Italian patterned near the pool called "Splash" this is A La Carte restaurant, all this are aside from the main bar in the lobby and the executive lounge.

Rooms are nice with maximum occupancy of 3 adults or 2 adults and 2 children and the hotel has it's own parking area.

Pool view rooms are of course better or as they call it the deluxe rooms

In the room there is a free tea & coffee tray and also a full snack bar "snack bar is for a charge"

Room amenities is there and they are all not branded as Hilton

The Internet is for a fee no matter where you are no matter which room you are accommodating in

As it is a city hotel there is no animation team.

They have no access to the beach but they have a new nice pool.

There is no shuttle bus from the airport to the hotel nor from the train station or the bus station.

If you are a HHonor member you get the sauna and the health club for free they are nice.

The Gym has excellent machines with free access to the internet while practicing.

Room Tip: If your room is plaza view NEVER open the blackouts and lights at night unless you want to glow to t...
See more room tips
  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Omar W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, December 26, 2012
Dear Mr. Omar:


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me


Best Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Alexandria Green Plaza

Property: Hilton Alexandria Green Plaza
Address: 14th of May Bridge Road | Smouha, Alexandria 21599, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Alexandria
#4 Business Hotel in Alexandria
#4 Luxury Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Official Description (provided by the hotel):
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 
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Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton

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