Worst Check-in Ever!!! Unfriendly Reception Staff Overall,biassed toward Egyptian Guests (Shame on You!!) & they are supposed to be the Hotel Front.the Worst one of them all, His Name was Kareem Mohammed i think.He has communication issues,& a cocky agressive Unwilling attitude which is totally against the Hilton Brand Ethics.So Unhelpful he tends to Create Problems rather than solve them.On the Contrary Abu Kir Restuarant manager Mr.Mohammed (Not sure of his last name) is a perfect example of how hotel staff should be.Overall hotel staff aren't exceptionally friendly.Rooms are fine but have the worst views ever.Food is Ok not Exceptional.I did fancy the Shopping mall experience but it was quite an average one (prices are Hiked just for being near-by a hotel) & the hotel Entrance kinda suffers from it (it feels mundane that u have to take an elevator from the useless ground floor to the lobby which is purely to separate the mall from the Hotel,also there's traffic at the hotel entrance,Mall Visitors!!) which is a bit of a pain.Love the idea of a Multiplex Movie Theatre right at your backdoor.good transportation options alot of private and public cabs in the vicinity.Nice spacious Parking for 20 EGP a night.they also have a travel agent.Found an ATM right there in the lobby which was helpful.Overall an Average experience largely due to Hotel Staff Attitude.That said i most definitely would go back with my family with better hospitality guaranteed.
- Official Description (provided by the hotel):
- Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more less
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- Also Known As:
- Hilton Alexandria Green Plaza Hotel Alexandria
- Hilton International Alexandria
- Alexandria Hilton