We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good location”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hilton Alexandria Green Plaza
Ranked #5 of 38 Hotels in Alexandria
Cairo, Egypt
Level Contributor
65 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Good location”
Reviewed November 5, 2012

I was lucky to stay at the Hilton Green Plaza hotel I was inveted to dinner at relatives house so I spent the night and left next day .i phoned the Hilton hotline to ask for a room they were very helpful they asked for my credit card no and said they wouldnt"t use it until my day of arrival when we arrived we checked in very quickly our room was quite spacey the hotel has a mall of shops connected to the hotel and there are 3 cinemas in the mall. We were given the Hilton honors card after our stay in the hotel so it would be easy to book in any Hilton in any city in the whole world.

Room Tip: All the rooms are great but the ones overlooking the pool are better
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiapride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, November 5, 2012
Dear Guest

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me


Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,110 reviews from our community

Traveler rating
    658
    303
    85
    44
    20
See reviews for
258
87
69
586
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Kuwait City, Kuwait
Level Contributor
260 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 373 helpful votes
Reviewed October 18, 2012

I stayed for one night. and I hardly left the compound!
The hotel has two wings, the standard and the executive. Each wing has it's own front desk and lobby, plus an exit to the mall/outside.

The hotel is located in the middle of the market, more like Open air shopping mall, yet, I heard no noise whatsoever, which was fantastic.

My stay was on the executive wing.

Checking in was by Mr. Shady Tamer, an excellent communicator, sharp and polite.

Mr. Ahmed the senior from housekeeping took me to my room.

The room :
was very spacious, with a large desk, lovely bathroom, and comfortable seating area.
pictures attached.
Everything was fresh and clean.

The executive lounge was relaxing, was only busy during the evening, as they had light snacks, which some may go for as a light dinner.

I dined in the main restaurant the first night " Abu Kir " restaurant. An open buffet. Every night they had a special theme. I didn't like the theme as it wasn't my favorite cuisine that night. but the food was good nevertheless, especially the salad bar.


I chose to have breakfast in the main restaurant too, though the executive lounge offered a complimentary breakfast, which was about the same as the one in the main restaurant, except for the section where you get a chef making omelets ...

Breakfast was great, lots of varieties.

One thing I really loved was the baking they did. it was tasty.


I dined the next day on the Italian restaurant. Was amazing. everything was fresh and delicious. and the service was great, in both restaurants actually.

The spa looked nice, too bad I haven't had the time to check it out.
There were two pools, one that was small and another that was decent in size.


Many thanks to Mr. Ahmed Ghoneim , at the executive desk during the evenings. A Very helpful and a polite man indeed.
I needed a charger for my mobile phone the first day and he solved the problem.
The next day, just before checking out, I cut myself by accident, and had a bloody wound. Mr Ahmed brought me to my room the medical kit I needed to clean the wound and put a the dressings over it.

Overall summary :
The hotel has a great location, close to the train station, and in the middle of a huge market. Not very far from the sea shores.
Excellent service, decent staff, good food. close by attractions as the cinema complex and lots of cafes and restaurants.
Good for business trips and family trips

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Muhammad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, October 21, 2012
Dear Guest

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me


Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 17, 2012 via mobile

This hotel likes to be named as a 5 star hotel but in reality it's closed to a hostel.
My room- called cabine (no other room was available) near by the 20sqrm pool is very dirty, ugly and noisy. Even the AC blows stinky air...
A renovation is strongly required!
This place is only disappointing when not discusting.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sebaksebak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, October 18, 2012
Dear Sir

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

I would like to apologize for the inconvenience caused during your stay. Please rest assured that each point will be investigated so that these situations do not reoccur in the future. I will personally follow up to ensure that the appropriate corrective actions will be immediately taken. However I would very much apprciate if you send me your contact details on "nevine.haggar@hilton.com" to personally contact you.

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, egypt
1 review
Reviewed October 16, 2012

it was as hort but good stay, everything was organized and clean.. location is good as it is near Somuha, one of the elegant and clean areas in Alex, but the serroundings still not so good... it has a very goos shopping facility under the hotel with many international brands and a nice food courts including well know brands...

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SmillyHetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, October 18, 2012
Dear Guest


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 2, 2012

The Place is very good and staff are really freindly and cooperative. I was in Alexandria and decided to get into Hilton Green Plaza. The location is great and being inside the Green Plaza Mall gives a great opportunity to go shopping. We had dinner at Abu Kir restaurant. The food was really delicious. Special thanks go to Essam in Abu Kir. I will be back sure.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AmrBadry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, October 4, 2012
Dear Guest


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me

Best Regards

Nevine Haggar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 16, 2012

I liked the way everthing was set out and the service was amazing and the house keeping used to make the room nice and tidy and the swimming pool was nice and clean and the location of the hotel was excellent and the srouning area and the shops and the cafe were excllent.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank refaat123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, September 18, 2012
Dear Guest ,


Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me

Regards
Nevine
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Khartoum
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 14, 2012

It's my 5 th visit to this nice hotel. All staff starting from doorman till room service are very helpfull and cheerful . The check in at front office was very quick and also during check out it took only very few moments . Tv channels are ok with every guest needs . The rooms are very comfort and clean but the bathrooms needs more light . The room service is ok but orders if more than one or two plates must be serviced on the trolley car not all in one tray does not seems nice in presentation and confortability . The location is excellent for Alexandria business travellers. All in all it's an excellent hotel with an excellent staff .

Room Tip: Pool view rooms are mostly recommended but not during public holidays
See more room tips
  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sudantraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nevinehaggar, Guest Relations Manager at Hilton Alexandria Green Plaza, responded to this review, September 16, 2012
Dear Guest

Thank you very much for choosing to stay at Hilton Alexandria Green Plaza and for taking the time to write to us. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

It is always good to receive your feedback. Many thanks for taking the time to advise us. We place great value on your custom, and your continued relationship with Hilton.

I look forward to welcoming you once more to Hilton Alexandria Green Plaza in the near future. In the meantime, if I can be of any assistance, please do not hesitate to contact me


Regards

Nevine Haggar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Alexandria hotels
4.0 mi away
Hilton Alexandria Corniche
Hilton Alexandria Corniche
#3 of 38 in Alexandria
4.5 of 5 bubbles 1,054 reviews
2.7 mi away
Four Seasons Hotel Alexandria
17.9 mi away
Radisson Blu Hotel, Alexandria
Show Prices
Show Prices
Show Prices
2.2 mi away
Romance Alexandria Corniche Hotel
2.1 mi away
Tolip
Tolip
#10 of 38 in Alexandria
3.5 of 5 bubbles 291 reviews
6.5 mi away
Helnan Palestine Hotel
Helnan Palestine Hotel
#8 of 38 in Alexandria
4.0 of 5 bubbles 375 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Alexandria Green Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Alexandria Green Plaza

Property: Hilton Alexandria Green Plaza
Address: 14th of May Bridge Road | Smouha, Alexandria 21599, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Alexandria
#4 Business Hotel in Alexandria
#5 Luxury Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Alexandria Green Plaza 5*
Number of rooms: 314
Official Description (provided by the hotel):
Shop until you drop at the Hilton Alexandria Green Plaza hotel in the Green Plaza Mall, with 370 shops, a cinema and a Fun Castle. Do business in the largest conference room in Alexandria or the Executive Lounge, just 10 minutes from the airport. Relax later in the pool, or sample the 6 bars and restaurants Property Highlights- Executive Floor and Lounge - Largest ballroom in the city - Outdoor swimming pool with cabanas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, Expedia, Travelocity, Cancelon, HotelQuickly and HRS so you can book your Hilton Alexandria Green Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Alexandria Green Plaza Hotel Alexandria
Hilton International Alexandria
Alexandria Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing