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“had an awesome stay”

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Sheraton Montazah Hotel
Ranked #12 of 38 Hotels in Alexandria
Vienna, Austria
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“had an awesome stay”
5 of 5 bubbles Reviewed March 1, 2014

I just stayed one night with my mom. It was a perfect experience.
The bed was so comfortable, can't remember having slept in a more comfortable bed before..

the only small disadvantage is that the hotel is located just next to nile corniche, which some might find a bit noisy. And it's not close to downtown, and in rush hours it really takes you long to go there. But you have good fishrestaurants around too. and you have to cross the nile corniche to get to the private beach.. but anyway it was a lovely stay..

and we were the only ppl at the beach, it seems the egyptians don't swim in February :-) but the water was really okay, a bit dirty, not like the Red Sea. but not cold at all..

Room Tip: there are rooms in which you can see both - Montazah palace and the sea.. try to get one of those..
See more room tips
  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, March 2, 2014
Dear Ms. Sarah,
Thank you very much for recently staying with us whilst visiting Alexandria and also for having taken the time to share your nice comments on trip advisor.

Kindly note that customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests comments.

Once again thank you for the wonderful comments noted. Looking forward to welcoming you agains and always at the Sheraton Montazah Hotel.

Best Regards,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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530 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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English first
Cairo, Egypt
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed February 26, 2014

This hotel is only about the view. It's really awesome, not all the rooms though, Higher floors are recommended.
Too expensive. Had to pay for parking. Dirty smelly room and toilet. Beach is not functional, pool is not heated or operating. Discotheque was by reservation, bar was for minimum charge.
Definitely not up to Sheraton name.

Room Tip: Higher floor for better views
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, March 1, 2014
Dear Mr. Mina,
Thank You Very Much for choosing the Sheraton Montazah Hotel for your stay in Alexandria.

I would like to seize the opportunity to apologize that our guestroom and facilities were not up to your expectations. On the other hand, please note that the hotel's owning company is planning for a full renovation to be held by the end of 2014.

Once again thank you for posting your constructive feedback. Looking forward to welcoming you always at the Sheraton Montazah Hotel.

Best Regards,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Alexandria hotels

brisbane
Level Contributor
69 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed February 24, 2014 via mobile

Stayed one night in a club room and was generally pleased. Staff were all very polite and friendly.
City view Room on 3rd floor was handy for the club lounge although this area was rather average but handy for snacks etc. free wi-fi at this lounge also.
Room on the small side but clean and adequate. Didn't like the low quality laminate flooring though.

Stayed February 2014, traveled on business
Helpful?
1 Thank WhamBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, February 27, 2014
Dear Guest,

Thank you very much for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and also for having taken the time to share your feedback on trip advisor.

Looking forward to welcoming you always at Your Sheraton Montazah Hotel.

Best Regards,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Egypt
Level Contributor
43 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed February 17, 2014

Pros:
Excellent views of the sea and Motazah gardens
Rate was quite cheap in comparison to other similar hotels
Room was cozy and nice
Clean

Cons:
Facilities seem very outdated and in need of renovations, but room was OK
Small rooms
Rooms are not soundproofed

Did not try the food

Overall its good

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank amrotefa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, February 18, 2014
Dear Mr. Amr,
Thank you very much for recently staying with us whilst visiting Alexandria and also for having taken the time to share your feedback with us.

It is our pleasure to learn that you enjoyed your stay. Customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests comments.

Once again thank you . Looking forward to welcoming you always at the Sheraton Montazah Hotel.

Cordially Yours,
Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed February 5, 2014

A very nice hotel, clean in a magical spot but needs renovation "ROOMS, TOILETS & LOBBY)

very friendly staff, helpful & cheerful

nice location away from the city buzz yet few minutes from all main attractions via taxis or the famous alex. tram

Room Tip: try to get higher floors for a better view & less noise avoid city view rooms
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zanaty183
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, February 6, 2014
Dear Guest,
Thank You Very Much for your nice comments noted during your stay with us.

Kindly note that the hotel's owning company is planning for full renovation to take place by the end of 2014.

Once again thank you. Looking forward to welcoming you always at the Sheraton Montazah Hotel.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
104 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed January 31, 2014

We stay in this beachfront hotel in November 2012 and had a cosy time enjoying the sea view. The beach is across the road but we could not have a swim as the sea was rough then. Breakfast is very good, Egyptian food.

Room Tip: Ask for sea view room.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chong-wah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, February 1, 2014
Dear Guest,
Thank you very much for recently staying with us whilst visiting Alexandria and also for having
taken the time to share your wonderful feedback via trip advisor.

Customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests comments.

Once again thank you. Looking forward to welcoming you always at the Sheraton Montazah Hotel.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed January 25, 2014

Clean
Very Old
Nice View
Small Rooms
Very Small Balcony
Not the best valuse for money
Noisy
No Free Parking
Room service & Parking staff are waiting for tips everytime you call them
No Proper Maintinance, The WC door was not closing

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sshafie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, January 28, 2014
Dear Guest,
Thank You for choosing the Sheraton Montazah Hotel for your stay in Alexandria and for having taken the time to share your feedback via trip advisor.

Your nice and valuable comments noted are greatly appreciated, assuring you that a considerable attention has been given with regards to the negative ones. On the other hand, kindly note that the hotel's owning company is planning for a full hotel renovation by the end of 2014.

Once again thank you for your constructive feedback. Looking forward to welcoming you always at the Sheraton Montazah Hotel.

Best Regards,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Montazah Hotel

Property: Sheraton Montazah Hotel
Address: El Corniche Road, Alexandria 21599, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Montazah Hotel 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sheraton Montazah,overlooking King's Farouk Palace and gardens on one side and the bright blue waters of the Mediterranean Sea on the other.From the moment you arrive, you will receive the warmest welcome from attentive and responsive staff whose mission is to make your stay a relaxing and unforgettable one. ... more   less 
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Also Known As:
Sheraton Hotel Alexandria
Sheraton Alexandria
Alexandria Sheraton

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