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“I am satisfied ...”

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Sheraton Montazah Hotel
Ranked #12 of 38 Hotels in Alexandria
Mansoura, Egypt
1 review
“I am satisfied ...”
Reviewed May 20, 2013

If you are looking for a nice view from balcony, excellent service from professional staff, french style room (small but elegant) and very clean, you should consider Sheraton - Montazah as first choice, My stay there was satisfactory and I measure this by the number of my complaints which were negligible. I would like to express my gratitude to all the smiling stuff members specially Mr. Tarek Moazeb who made our wishes about our stay come true, the guest can easily differentiate between a staff member who is just doing his job and the other one who is working from his heart.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Al-Harrass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, June 10, 2013
Dear Guest,
Thank you very much for recently staying with us at the Sheraton Montazah Hotel and for posting the wonderful comments concerning your stay, it was really our pleasure hositng you too.

Once again my deepest thanks and appreciation.
Looking forward to welcoming you always at the Sheraton Montazah Hotel.

Best Regards,
Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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539 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Winnipeg
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 14, 2013

Alexandria was the last leg of a month long trip through southern Egypt, over to Jordan and then Alexandria. We booked into the Sheraton Montazah hotel because its location was on the Medeteranean Sea and we wanted to spend our last few days relaxing at the sea side.

The staff at the hotel (especially Engy) was very friendly, courteous and helpful. The rooms were in excellent condition and the atmosphere is exactly what we were looking for for our last few days in Egypt. We ate most of our meals in the restaurant in the hotel and we were not disappointed.

The four of us who stayed at the hotel would recommend it as a perfect location to unwind in Egypt!

Room Tip: Choose a room with a seaside view, it is fantastic.
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank SirRobynhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, May 16, 2013
Dear Guest,
I'm very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you are with the service you received.

Your kind comments are greatly appreciated.

Looking forward to welcoming you again and always at the Sheraton Montazah Hotel.

Best Regards,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mesaieed, Qatar
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 4, 2013

it was a nice vacation, the staff are so friendly, and kinds. it is one of the best location in alex, my advice when you book your room, you have to book room with sea view, 10th floor only I 've one comment related to the room size and furniture need to be renewal, but the room was very clean , one more thing I would like to thanks all the staff

Room Tip: book sea view only 10th floor
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tarek A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, May 6, 2013
Dear Guest,
I would like to seize this opportunity to express my sincere appreciation for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria. It is really our pleasure to know that you enjoyed your stay with us.

Once again my deepest thanks for your time and for posting your nice comments.

I do look forward to welcoming you again and always at the Sheraton Montazah Hotel.

Cordially Yours,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Doha, Qatar
1 review
Reviewed May 4, 2013

it was a nice vacation, the staff are so friendly, and kinds. it is one of the best location in alex, my advice when you book your room, you have to book room with sea view, 10th floor
only I 've one comment related to the room size and furniture need to be renewal, but the room was very clean , one more thing I would like to than all the staff

Room Tip: room with sea view, don't chose any other room
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tarek0001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, May 6, 2013
Dear Guest,
Thank you very much for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria and for posting your wonderful comments on trip advisor.

On the other hand, kindly note that our Owning Company is planning for a full hotel renovation very soon.

Once again 'Thank You'. Looking forward to welcoming you again and always at the Sheraton Montazah Hotel.

Best Regards,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 3, 2013

It was really great experience. The stuff is very friendly, food is good. In great location. kids enjoyed the Swimming pool so much. Great view to the sea and the Montazah Palace.
Near to many resaurants and to Montazah palace.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tamernaggar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, May 6, 2013
Dear Guest,
I would like to express my sincere thanks and appreciation for choosing the Sheraton Montazah Hotel for your esteemed stay in Alexandria. It was really our pleasure hosting you and will always be.

Once again my deepest thanks for posting your wonderful comments. Looking forward to welcoming you always at the Sheraton Montazah Hotel.

Best Regards,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 2, 2013

The best hotel ever. It is nothing like any other 5 star hotel I've stayed in. You can understand how Sheraton gained repuration by just staying there. The room is clean, elegant and has all the amenties you need. Staff is professional and helpful. I had the fastest check in and check out ever. Everybody is there to make your stay easier.

The hotel beach is more than magnificent, you can't believe you are in Alexandria when you see it. What is even more great is that my wife could enjoy the beach although she is wearing hijab. This one of the main factors that transformed our experience ultimately as we suffered from such an issue in other hotels, the thing that constantly affected our vacatation enjoyment.

Breakfast is a delight there, a wide range is offered to ensure a good meal. I highly enjoyed the bakery section.

This is my first experience in Sheraton Montazah and willingly won't be the last. I recommend it to everyone seeking an exceptional vacation.

Room Tip: Choose a room that overlooks sea and Monatazah garden. Great view.
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mahmoud S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, May 6, 2013
Dear Guest,

Thank you very much for the positive review of our hotel. We are very pleased to know you enjoyed your time at the Sheraton Montazah Hotel. We do hope to see you again very soon on your next visit to Alexandria.

Sincerely,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hawalli, Kuwait
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 29, 2013

Be careful when you book to specify a sea view otherwise you will get a view of buildings. I have stayed at the Montazah 5 times. Always a good stay. Great location, good service, amble variety for breakfast. If you like walk, the park is across the street, market up the road with a groceries store around the corner.

Room Tip: Be specific regarding your room location
See more room tips
  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelGrannie55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montazah00438, General Manager at Sheraton Montazah Hotel, responded to this review, May 2, 2013
Dear Guest,
I would like to seize this opportunity to express my sincere appreciation for the positive feedback noted with regards to your stay at the Sheraton Montazah Hotel.

We are very happy to know that you enjoyed your time with us, hoping to see you again soon.

Once again thank you and best regards,

Cordially Yours,

Atef Wilson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Montazah Hotel

Property: Sheraton Montazah Hotel
Address: El Corniche Road, Alexandria 21599, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Alexandria
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sheraton Montazah Hotel 5*
Number of rooms: 296
Official Description (provided by the hotel):
Sheraton Montazah,overlooking King's Farouk Palace and gardens on one side and the bright blue waters of the Mediterranean Sea on the other.From the moment you arrive, you will receive the warmest welcome from attentive and responsive staff whose mission is to make your stay a relaxing and unforgettable one. ... more   less 
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Also Known As:
Sheraton Hotel Alexandria
Sheraton Alexandria
Alexandria Sheraton

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