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“very good but away from everything”

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Radisson Blu Hotel, Alexandria
Ranked #4 of 38 Hotels in Alexandria
Certificate of Excellence
Alexandria, Egypt
Level Contributor
224 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“very good but away from everything”
Reviewed November 2, 2013

I've just come back from this nice hotel as I was attending a medical conference for a couple of days there, and I really had a nice time. I've tried many hotels in many places and I can say that this hotel can be added to the list of the very good ones. To start with, the first thing to notice is the hugeness of the hotel and the wideness of its reception area and saloons .. yes very wide, and the same applies to the rooms that are literally capacious and simply big, all the facilities of this hotel are on the wide scale which is a big advantage I think. Two more important positive things I have to mention; first, the politeness of the staff there specially those of the reception, special thanks to Fabiola and Hatem, you both were really nice with me, second is the Fanar restaurant, the food is of a very good quality and the staff members are very nice too. The rooms again are marvelous as they are very big with big bathrooms and big balconies, and the most important the free broadband and it is really fast all the time, definitely a very big advantage to the hotel. I think the only disadvantage of this hotel is its location, unfortunately it is very far away from everything and there is nothing nor nowhere nearby to enjoy your time, it is just the hotel if you like to enjoy quietness and calmness, well I think I can give a good advice to the hotel management members to think of doing some leisure activities in the hotel to entertain those guests who like to have a little bit of fun, this would add so much to this already very good hotel. In short, it's a very good hotel for short quiet vacations, you'll enjoy your stay ..

Room Tip: My room was 551, it had a very nice view especially at night
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  • Stayed November 2013, traveled on business
    • Value
    • Location
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Helpful?
2 Thank minanabil77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson_Managment, General Manager at Radisson Blu Hotel, Alexandria, responded to this review, November 3, 2013
Dear Mr. Mina ,

Thank you very much for Sharing your review , It gives me a lot of pleasure to see how intensively you have enjoyed the Radisson Blu Hotel,Alexandria .

I have passed your positive comments to all of our staff members who made your stay a nice one .

And I am really privileged to know how you have experienced our 100% guest satisfaction policy from the beginning to the end of your stay. Thank you for your positive words regarding the rooms , the service, the food as well as the staff who are giving their utmost in order to fulfill every expectations of each guest.

Regarding the entertainment please rest assured that we will give this issue a serious concern .
I am looking forward to welcoming you again !

In the meantime, I invite you to stay connected with us on the social media and share your positive comments!

Best Regards ,

Dalia Amer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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544 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
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English first
Cairo, Egypt
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 13, 2013 via mobile

Friendly staff. Great clean rooms and very attractive efforts especially for christmas vacation. We spent two nights of our honeymoon in this nice hotel. Defenitely it will be one of the beat hotels in Alexandria if you are looking for a quite place and not concerned about the city or north coast.

Stayed November 2012, traveled as a couple
Helpful?
2 Thank Kokish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson_Managment, General Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 15, 2013
Dear Mr. Kokish ,

Thank you for sharing your comment on Trip Advisor , following your recent stay at Radisson Blu Hotel,Alexandria ,
I am very pleased to learn that you enjoyed your Honey moon , & I will be keen to convey your constructive comments to the staff in order to give them a positive push to maintain our genuine concept of 100 % guest satisfaction guarantee.
Looking forward to welcoming you again ,, hoping in the Christmas and New year time .

Wishing you a Happy Life .

Dalia Amer .
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Alexandria
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 12, 2013

I've stayed for one night with my wife. Although the hotel design is nice, the service was very bad. There was no road sign to show the enterance to the hotel , so we had to take multiple rounds to find the enterance. The room service was very slow, cleaning of all the hotel facilities is bad. The restaurant was the worst part with impolite & slow staff, limited food choices (which also wasn't good enough). There was no place where you can buy anything in or around the hotel. TV channels in the room were limited with bad choices. This hotel hardly deserves 3 stars. The hotel management seems to be a great failure to leave such a beautiful facility to be in this miserable condition.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank drhg2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson_Managment, General Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 17, 2013
Dear Mr. Drhg,

Thank you very much for sharing your comment on TripAdvisor .

And as guest satisfaction is our main priority , so it sounds disappointing to me to know that you did not enjoy your stay with us .

Kindly rest assured that every single comment noted has been conveyed to the concerned person and to our Management team as well , in order to avoid the same incident to happen again .

On the other hand, please accept our sincere apologies for any inconvenience ,
And If I may ask , please allow us to welcome you in our hotel again promising a better , enjoyable experience with .

Till then i remain with kind regards ,

Thank You .
Dalia Amer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
131 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed October 9, 2013

Radison blu usually I like I liked the one in Paris in the proverbs it was so nice but this one in Alex u feel just u r in rocks it's so well it's not alive and the restaurant morning sure not as what it should be for a radison blu also the area allocated at is very far and nothing around u .should have much better services more attractive rooms as it needs a lot of work for me it was a disappointing visit although it was a business trip

Room Tip: I advise choose other hotel
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  • Stayed July 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank maninblackthe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson_Managment, General Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 12, 2013
Dear Mr .Maninblackthe1,

First of all i would like to thank you for sharing your comment on Trip Advisor following your recent stay at Radisson Blu Hotel , Alexandria .

I was really disappointed to know that the Hotel location was not convenient to you , but my hope is still high that you will allow us to welcome you again with a better provided service ensuring a better performance , to meet your high expectations .

Till then i remain with kind regards ,

Dalia Amer .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
1 review
Reviewed October 7, 2013

i stay for two night for business trip this hotel is a best at Alexandria more the some hotels at Alexandria city, i like my room view, the style of the room is amazing, amenities was good, the oriental dinner was an excellent & i respect this hotel for stay for futurity.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palphonse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson_Managment, General Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 9, 2013
Dear Mr. palphonse ,

Thank for sharing your comment on Trip Advisor following your stay at Radisson Blu Hotel, Alexandria .

Your wonderful feedback and nice comments noted are greatly appreciated , As customer care is amongst our highest priorities and it is always gratifying to receive our valuable guests’ comments.

Looking forward to welcoming you again , soon .

Best Regards ,
Dalia Amer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Egypt
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 5, 2013

The staff were very friendly and helpful . The hotel location is very nice and the speed of the service is very good . The room was really nice and clean , the room view to the pool was amazing . The food was delicious .

  • Stayed September 2013, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank karim r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson_Managment, General Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 8, 2013
Dear Mr. Karim ,
thank you for sharing your comment on Trip Advisor following your recent stay at Radisson Blu Hotel,Alexandria .

your sincere comments about the staff , the service , the cleanliness , the food and the rooms , are highly appreciated .

And I will be keen to convey your nice words to the team , promising you to maintain the same top quality of service .

Looking forward to welcoming you again .

Dalia Amer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Al Iskandariyah, Egypt
1 review
Reviewed September 27, 2013

enjoyed the speed of the service and the attention they give , making each guest feel like an owner , plus the spa services were more than satisfying , radison blue is a return to hotel for me , from this past experience ,

Room Tip: pick a lovely view over the lake
See more room tips
  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Hesham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Radisson_Managment, General Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 1, 2013
Dear Mr. Hesham ,

Thank you for choosing Radisson Blu Hotel, Alexandria also for taking the time to write your comment on Trip Advisor.

I am glad that we have helped you to spend a nice vacation , also i am pleased to know that you had a quite satisfying stay , as our main target is reaching a 100% guest satisfaction which is not hard to maintain at all with a nice and constructive comments like the one you shared .

Thank you and looking forward to welcoming you and your family again ,
Dalia Amer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Alexandria

Property: Radisson Blu Hotel, Alexandria
Address: Mehwar El Taameer | Northern Coast Road 21st KM, Alexandria 21599, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Alexandria
#4 Family Hotel in Alexandria
#4 Luxury Hotel in Alexandria
#5 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Alexandria 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Alexandria Hotel Alexandria

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