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“good for short stay” 2 of 5 bubbles
Review of Radisson Blu Hotel, Alexandria

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Radisson Blu Hotel, Alexandria
Ranked #4 of 38 Hotels in Alexandria
Certificate of Excellence
Aschaffenburg
1 review
“good for short stay”
2 of 5 bubbles Reviewed September 16, 2012

Rooms to the front good for to enjoy enjoy 24 hour noise of big Power Generator.
Breakfast and Buffet in the evening are like puplic Telefone book.....some things never change (50%).
Location in the middle of no were. But.. shuttle bus to the shopping.

  • Stayed July 2012, traveled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank otto m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamer S, Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 14, 2012
Dear M. Otto

Greetings from the Radisson BLU Alexandria,

Thank you for choosing to stay at the Radisson BLU, Alexandria and for taking the time to write to us.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

We place great value on your relationship with Radisson BLU. We look forward to welcoming you once more at the Radisson BLU, Alexandria and any of our Radisson BLU hotels worldwide in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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519 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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English first
Wollongong, Australia
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed September 4, 2012

I stayed 2 nights in this hotel, and whilst it looked promising when checking in, the rets was disappointing.

The room was spacious and clean however the bed was very hard and I was given one bottle of water to last 2 days, and advised not to drink the tap water. The mini bar list was available but the fridge was completely empty. The bathroom looked like it was in the middle of a repair job.

The restaurant buffet for dinner and breakfast was limited and not to my taste. The first morning the chef did not understand my order for fried eggs.

As it was only a short visit, I did not complain, although more water is essential in a hot country where you cannot drink the tap water.

  • Stayed August 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamer S, Manager At Radisson BLU Hotel, Alexandria at Radisson Blu Hotel, Alexandria, responded to this review, October 14, 2012
Dear M. Richard

Greetings from the Radisson BLU Hotel, Alexandria

Thank you for choosing to stay at the Radisson BLU, Alexandria and for taking the time to write to us.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

We do place great value on your relationship with Radisson BLU.
We look forward to welcoming you once more at the Radisson BLU, Alexandria and any of our Radisson BLU hotels worldwide in the near future. .

Best regards

Hotel Managment
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed August 22, 2012

Well, let's get the positives out of the way 1st.
Beautiful hotel design
Spacious rooms and bathrooms.
If u're ordering from Cosmo bar I would recommend the steak sandwich it was really gd and the chicken wrap was ok. If you're in the mood for room service, the tagliatelle seafood pasta, is excellent.  
There was an Egyptian folklore Dance show at el Khan restaurant one night, which was entertaining.
There were lots of pilots at the hotel so it's probably close to the airport.
There's a shuttle bus at 7pm that goes to Carrefour.

I am very unhappy with this hotel. 1st of all the location is not gd if u want to vacation in Alexandria. It's about 30 min to 1 hour by car from city centre.  

I had booked a a month in advance and confirmed the booking a week ahead of arrival. We arrived at about 4pm and they had placed my family and I on separate floors although I had specifically requested two rooms next to each other and if possible interconnected. The service was quite awful, we didn't get out rooms until an hour later. There were other unhappy guests at the reception desk, who had to wait around for rooms. While we waited for our rooms, we looked for some lunch. Headed over to what looked like a restaurant, but they said they don't serve food at this time, while we were leaving a chef said they do offer food, a few minutes later it turned out they don't. 
The beach is about 10 min by car, however there is a shuttle bus to the beach that leaves at 1pm don't know if there was one earlier. Service at the beach wasn't fantastic and I didn't see any fun beach activities like beach volley... Breakfast buffet takes a 4/5 I've seen better In Egypt. A seafood restaurant is at least 30 min by car. Overall, I'm not happy, and I wouldn't go again

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank Heba A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamer S, Manager At Radisson BLU Hotel, Alexandria at Radisson Blu Hotel, Alexandria, responded to this review, October 14, 2012
Dear Mrs. Heba

Greetings from the Radisson BLU Alexandria.

Thank you for choosing to stay at the Radisson BLU, Alexandria and for taking the time to write to us.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

Please rest assured that corrective actions will be taken when necessary.

We do place great value on your relationship with Radisson BLU.
We look forward to welcoming you once more at the Radisson BLU, Alexandria and any of our Radisson BLU hotels worldwide in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 22, 2012

I'll paste below my complaint email that I've sent to thief management

Dears,

I've booked four rooms through Carlson Wagonlit few weeks ago.
Check in was yesterday and our stay is supposed to be for 3 nights.

Our bad experience started the first moment when we arrived at check-in!
We arrived at 2:30pm and honoring your check-in rules that is supposed to be at 3:00pm, we waited at the reception for this half an hour.

Appallingly, we got our first two rooms at 3:50pm and then the third room at 4:30pm!

And finally we got the last room at 5:40pm, almost three hours after your committed checkin time!

And what was most provocative is the response of your front desk "sorry but it's not my fault, we had a full booked day yesterday"!!! as if it was my fault as a guest and my responsibility to check my self in on time! And as if I'm responsible for the incompetent and outrageous management you have over here!

We are three families with kids that were irritated from waiting at the front desk all that time and a mother with a back injury whom was very affected with her long awaiting. But what was most annoying is your front desk incompetent response, and then ironically I find a post at the desk claiming 100% guest satisfaction guarantee!

As for me I had an awful and most humiliating experience that I've ever experienced in any hotel that I've stayed in before, you have a garaunteed detractor now!

  • Stayed August 2012
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Tbasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamer S, Front Office Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 17, 2012
Dear Guest,

Greetings from the Radisson BLU Alexandria.

Thank you for choosing to stay at the Radisson BLU, Alexandria and for taking the time to write to us.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

We place great value on your relationship with Radisson BLU. We look forward to welcoming you once more at the Radisson BLU, Alexandria and any of our Radisson BLU hotels worldwide in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 20, 2012

The place was a great escape, although the place is not good in Christmas, its dull and not much people are around, the staff was very good and was very helpful.The buffet was not to our expectations, dint have alot of food , but i have to admit that the breakfast was very good, selections were perfect.The spa was amazing, very good, clean and neat! Although the place was a bit too hard to find.

  • Stayed December 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank RansKS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamer S, Front Office Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 18, 2012
Dear Guest,

Greetings from the Radisson BLU Alexandria,

Thank you for choosing to stay at the Radisson BLU, Alexandria and for taking the time to write to us.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

We place great value on your relationship with Radisson BLU.
We look forward to welcoming you once more at the Radisson BLU, Alexandria and any of our Radisson BLU hotels worldwide in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 4, 2012

It took time to find the hotel from the Alexandria city Center but we found it and it has very nice view. The hotel is realy nice , the rooms are big and so clean, the restaurant and garden are also very good and service perfect. I can say it is 2 times better then Cairo Radisson Blu.

Room Tip: Lake view is better
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank osmanzekiyalcin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamer S, Front Office Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 14, 2012
Dear Mr. osman

Greetings from the Radisson BLU Alexandria,

Thank you for choosing to stay at the Radisson BLU, Alexandria and for taking the time to write to us.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

We place great value on your relationship with Radisson BLU.
We look forward to welcoming you once more at the Radisson BLU, Alexandria and any of our Radisson BLU hotels worldwide in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 26, 2012

Great hotel to spend your holiday at, or even for a short weekend, the landscape is huge, rooms are very spacious, food is very good, service is very good, the rooms are fairly clean and well maintaned.

Room Tip: Higher floors, with a view of the golf course
See more room tips
  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Arefaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamer S, Front Office Manager at Radisson Blu Hotel, Alexandria, responded to this review, October 18, 2012
Dear Guest,

Greetings from the Radisson BLU Alexandria,

Thank you for choosing to stay at the Radisson BLU, Alexandria and for taking the time to write to us.

We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.

We place great value on your relationship with Radisson BLU.
We look forward to welcoming you once more at the Radisson BLU, Alexandria and any of our Radisson BLU hotels worldwide in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Hotel, Alexandria

Property: Radisson Blu Hotel, Alexandria
Address: Mehwar El Taameer | Northern Coast Road 21st KM, Alexandria 21599, Egypt
Phone Number:
Location: Egypt > Alexandria Governorate > Alexandria
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Alexandria
#4 Family Hotel in Alexandria
#4 Luxury Hotel in Alexandria
#5 Business Hotel in Alexandria
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Hotel, Alexandria 4*
Number of rooms: 262
Reservation Options:
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Also Known As:
Radisson Blu Hotel, Alexandria Hotel Alexandria

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