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“Fantastic location. Hotel from another era!”
Review of Hotel Crillon

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Hotel Crillon
Ranked #26 of 38 Hotels in Alexandria
Melbourne, Australia
Level 5 Contributor
94 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“Fantastic location. Hotel from another era!”
Reviewed November 15, 2009

Was quite happy with our stay at Crillon. It is in a very old building and has a very dodgy old elevator. Stayed there as part of an Intrepid tour. One of the group got stuck in the elevator so we used the stairs. I didn't get one the front rooms with the magnificent views of the corniche but my trade-off was that we got one with a private bathroom and a sitting room. We still had a little balcony with a view of the harbour and fort. Breakfast was ordinary. Hotel is very well located on the corniche in the centre of downtown Alexandria. Staff were OK - had no problems.

  • Stayed October 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
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    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Any
English first
Montreal
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 21, 2008

While we were out for dinner from 8 to 10 pm, someone came in our room and took our I-POD from our backback and tried to hide it behind furniture so they could retrieve it the next morning when we would be gone. Lucky for us we realised in time what happened and were able to locate it. We highly suspect the hotel staff for the incident.

We also realised that the lock for the room was very easy to open.

Keep all you valuables on you at all time.

  • Disliked — The attitude of the staff regarding what happened while we were out
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Livenlearnforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Alexandria hotels

California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 4, 2008

The Crillon is a two star hotel on the Corniche near Midan Saad Zaghloul. The location is great and the hotel is popular, but care needs to be taken. First, the entrance, on the side street, is awful and the elevators to the third floor lobby are something from a different era so hold your breath as you ascend - better yet, take the stairs. Once you arrive at the lobby things begin to improve and the staff is helpful. Some, but not all, of the rooms have been renovated so be sure that you ask for a renovated one because the unrenovated rooms are just awful. Unfortunately for us the only twin room available was unrenovated, even though we booked more than a month in advance of our stay. The shared bathrooms are clean but old and we found that use of one shower cut off the hot water to the shower in the other bathroom down the hall. The downside of the hotel is that we were robbed there and while we don't believe that the staff was involved they did allow the conditions that permitted the robbery to occur. We were greeted at the street entrance by a couple of guys who acted as if they were with the hotel and who carried our luggage upstairs and then waited in the lobby while we checked in. Whilst we were doing that they took cash from an outside pocket of one piece of luggage and then left. This all was done in full view of the on-duty manager. The staff found this pair back on the street and forced them to the police station, stayed with us for the hours it took to give a police report, and then gave us dinner in the hotel restaurant. Despite being detained by the police (and it was quite clear that the police were well acquainted with them), we saw these thieves out on the street the next day and every day after that. Keep an eye out for them - an older man with a very small build, droopy left eye lid, and strong odor of cigarette smoke who will try to get you to change money at blackmarket rates, and a much larger, younger man who doesn't say much but clearly is the heavy, as he threatened us when we encountered them in the street later during our stay. Our question is the same one the police asked the hotel manager, why do they let these guys hang out in the lobby? The hotel does not have a website or email so you must telephone in order to book a room in advance, which is advised.

  • Liked — Location, location, location
  • Disliked — Some rooms need a lot of work, security
  • Stayed November 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank missy058
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Crillon

Property: Hotel Crillon
Address: 5 Sharia Adib Ishaq, Alexandria 21599, Egypt
Location: Egypt > Alexandria Governorate > Alexandria
Hotel Style:
Ranked #26 of 38 Hotels in Alexandria
Number of rooms: 320

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