We were given an upgrade to a partial river view after front desk staff insulted us by implying that we would leave without paying. After trying to pay with credit card , terminal did not work so my husband said jokingly -I guess its free and was told I would have to pay cash before getting room in case we skipped out. I had to convince my husband to stay. We decided to stay after we received an apology
The good-large room, great location with good view , great breakfast, beautiful large pool with spa which were very clean
The bad-carpets quite dirty with stains, very hard uncomfortable beds, pilllows also very hard, balcony dirty
- Official Description (provided by the hotel):
- All rooms ensure a comfortable and enjoyable stay. They all have a private bathroom, some of them are with balconies, with a view of the Tomis golf or the Tomis Harbour. An ambiance of comfort and relaxation is present throughout the rooms, complemented by traditional furniture and antique pieces. Thanks to a perfect union between classic and modern, offering qualitative services and a spectacular view, the Palace is suited for businessmen and leisure travellers alike. ... more less
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