Where to start...
This is our second visit to this pension. On our first visit everything was good. Room was spacious, warm and clean. Bathroom was also clean. That was two years ago.
We made a second reservation and wanted the same room, which was given to us. We checked in at the reception. The receptionist was ok. As there is no elevator we had to carry all of our luggage upstairs. This is something we knew beforehand however. When we entered the room we noticed it was a mess. While the beds were made up ok, the rest was a disaster. It was a huge difference between our first visit and our last visit. I doubt anything was cleaned, there was a layer of dust on all the furniture and the glasses that were in our room weren't used for a long time I think. They had a very thick coat of dust on them and were generally filthy. We brought the glasses down and put them directly on the reception desk asking if this is normal. We got a million excuses and new glasses. Doesn't take away the fact that everything was very dirty inside the room. I doubt the room had been vacuum cleaned in the last 2 weeks. There were hairs, dust and particles on the floor.
The toilet was so dirty it was totally unusable and unacceptable. Too bad we didn't take a picture of it. We bought our own cleaning supplies and cleaned the room, including the toilet. There were also hairs in the shower.
At night we went to the bar for a cup of tea. The bartender was sleeping at 19:00, but ok. He sold us a cup of hot water, the water however was cold. We didn't notice this until we were upstairs in our room. Needless to say we were not amused. Went downstairs and got a new tea, which was hot.
The pension isn't maintained very well, cracks and holes in the wall. Some power sockets in the wall didn't have a cover on them. Did I mention the dust already?
Rooms can be very cold, especially at night. The central heating sometimes works, usually it doesn't. Radiators are cold.
Rooms are extremely noisy. We could hear our neighbor having a bad time on the toilet. Maybe he ate the breakfast?
The stench of the breakfast and god knows what else penetrates the whole hotel, thus also in the rooms.
We didn't take the breakfast option as we learned from our first experience. Definitely not worth €10 per person. Worst breakfast I have ever seen. For that amount of money you can eat like a king at the restaurant next door; Ceasu Rau.
Wi-Fi was really bad, I think they had only one router for the whole hotel. One line signal at best and the speed was horrible.
Conclusion: In an ample time of 2 years the service and quality of this pension went extremely down hill. Back in the day I would recommend this pension. Now I recommend people to stay the hell away from it. Plenty of other hotels and pensions in the area for the same price. Prices for the rooms are too high for this 'standard' that we got.