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“Just great”
5 of 5 bubbles Review of Kronwell Hotel

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Kronwell Hotel
Ranked #1 of 57 Hotels in Brasov
Certificate of Excellence
Medias, Romania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just great”
5 of 5 bubbles Reviewed April 3, 2014 via mobile

It was the first time staying here and we were amazed. We would not expected to find such a well combined design, large space and confortable room.
Do not miss the spa and the nice atmosphere and food from the bar.
The personell is very kind, young and showing all the time the well known Transilvanian hospitality.
We are just hoping that they will open some more Kronwell hotels arround the country.
The only sugestions for the hotel management is related to the utility and the position of the lights in the bathroom. I found it quite difficult to shave.

Stayed April 2014, traveled as a couple
Helpful?
Thank Razmut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, April 4, 2014
Thank you for taking the time to write a review here on Tripadvisor regarding your recent stay at Kronwell Brasov Hotel !

The Kronwell concept has emerged from the desire to welcome guests to enjoy a comfortable and cozy ambiance, yet modern and luxurious. I am very happy to hear that you enjoyed your stay and also very pleased to read your appraisal of our team, services and facilities. I will make sure to share your thoughtful comments with our team.
The lighting levels in the bathroom were previously reported as insufficient therefore the interior design company is already testing alternative solutions. The vanity mirror in the bathroom provides a special light too more suitable for shaving.

It was a pleasure having you as our guest and we look forward to welcoming you back again next time.

Best regards,
On behalf of Catalin Bejan- General Manager Kronwell Brasov Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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596 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
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Atlanta, Georgia
Level Contributor
51 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

The hotel is newly built with lovely ambient. The rooms are brand new and beautifully decorated. We also love their indoor pools and the sauna area, definitely a nice retreat after sightseeing. Moreover, the hotel staffs are attentive and helpful. We had dinner at the restaurant recommended by them, it was lovely as well. The only downside is that the hotel is outside the Brasov city center (which takes about half an hour to walk to). However, it can be easily overcome by paying less than one euro to hire a taxi.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kun Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, April 3, 2014
Dear guest,

Thank you for taking the time to write a review here on Tripadvisor regarding your recent stay at Kronwell Brasov Hotel !

What can be more delightful than finding out directly from our guests about their pleasant stay with us. I am very happy to hear that you enjoyed your stay and also very pleased to read your appraisal of our team, services and facilities. I will make sure to share your thoughtful comments with our team.Regarding our location, the Kronwell Brasov Hotel is situated in the business area of the city due to our target market, but as you mentioned, it is very accessible to get to any point in Brasov by getting a taxi.

We hope to have the pleasure of welcoming you back again soon Kronwell Brasov Hotel !

Best regards,
On behalf of Catalin Bejan- General Manager Kronwell Brasov Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tongeren, Belgium
1 review
5 of 5 bubbles Reviewed March 25, 2014

Everything was perfect, accomodation, service, pricing, bedding, wellness,
Just 2 minor remarks :
1. climate control too hot in winter, does not go below 21 , a bit too warm to sleep
2. smoking should NOT be allowed in restaurant, OK in bar

We will go back to Brasov if only to stay again in this hotel, it is a delightful place to spend time with incredible facilities, lifestyle at its best!!!!

Nicole Fatta e Giovanni Duran

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank nicole f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, March 26, 2014
Good afternoon Mrs. Fatta and Mr. Duran,

Thank you very much for taking the time to write a review of your stay at Kronwell Brasov Hotel. We are delighted to know that you enjoyed your stay with us, and we thank you for complementing our hotel!

Your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests.
As all the rooms are non-smoking, we are trying to best accommodate smoker guests as well. For your future visit we recommend you try our separate table area in Couchette Bistro, that are more intimate and offer you more comfort to enjoy your dinner.

Regarding the room temperature, we are using a computerized cooling system, as a result, when the temperature outside is below 5 degrees Celsius, the chillers are automatically turned off and it requires a longer time to cool down a room. In order to make your next visit more pleasant, please let us know if you prefer temperatures below 22 degrees Celsius, so we can make the adjustments in the system and optimize the temperature in your room accordingly.

We hope to have the pleasure of welcoming you back again soon Kronwell Brasov Hotel !

Best regards,
On behalf of Catalin Bejan- General Manager Kronwell Brasov Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgan, Utah
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed March 19, 2014

New hotel. Comfortable beds. Quiet rooms. Good wifi internet. Room service food was good but not best I've had. Breakfast arrangements and food options and variety were quite good. Good location for a business trip.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, March 24, 2014
Good evening Mr. Scott,

Thank you so much for sharing your impressions about your recent stay with us and special thank you for choosing Kronwell Brasov Hotel for your visit to Brasov.

We strongly believe that every feedback will help us maintain our standards and improve our services. That is why we would appreciate if you could provide us further details regarding your in-room dinning experience, along with any recommendations that could improve the experience of future guests.
We take very serious into account our guests suggestions and we are flexible to changes.
Please contact me at gm@kronwell.com!

We hope to have the pleasure of welcoming you back again soon Kronwell Brasov Hotel !

Best regards,
On behalf of Catalin Bejan- General Manager Kronwell Brasov Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
1 review
4 of 5 bubbles Reviewed March 17, 2014

A very good hotel, but it has a not so good location and a little bit to expensive, but overall I think it is the best hotel in Brașov. The breakfast is good and also the restaurant a la carte is good.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BMYRO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, March 17, 2014
Dear guest,

Thank you for taking the time to write a review here on Tripadvisor and for complementing us as the best hotel in Brasov!

Regarding our location, the Kronwell Brasov Hotel is situated in the business area of the city due to our target market.

We hope that you will present us with the opportunity to welcome you back to Kronwell Hotel Brasov in the proximate future.

Best regards,
On behalf of Catalin Bejan- General Manager Kronwell Brasov Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

Very nice place, great people working out there, the pool is outstanding.
Location is not perfect (not in the center) and only one "issue": The double bad is not so big.
The place for kids is beautiful, I also enjoyed the food.

Best hotel from Brasov, by miles!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mihai1882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, March 18, 2014
Good afternoon Mr. Mihai,

Thank you for choosing Kronwell Brasov Hotel and special thank you for taking the time to write comment here on TripAdvisor !

Our team is always trying to go above and beyond to provide exceptional service. I will make sure to share your thoughtful comments with all our team.Furthermore, we were delighted to hear that you enjoyed our facilities, such as the indoor swimming pool and Happy Shark, the fun and interactive 300 sqm playground, where children can not only play under careful supervision.

For your next visit, we highly recommend the Executive Rooms which offer the possibility of extra large double bedding 240/200 cm, in comparison to our Our Business Standard Rooms, providing a double king size bed of 180/200 cm.

We hope to have the pleasure of welcoming you back again soon Kronwell Brasov Hotel !

Best regards,
On behalf of Catalin Bejan- General Manager Kronwell Brasov Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed March 10, 2014

Welcoming and very helpful staff. I asked for video and audio cables to connect my computer to the TV set and I was provided without question asked with the right cables!
The bedding is perfect, with the right combination of pillows, the texture of the sheets and the density of the mattress.
We ordered in room food, from the restaurant menu and everything exceeded the expectations. The restaurant menu is a fresh and distinctive offer in the rather uniform and sad restaurant offer in Brasov. Restaurant staff is great with the right distance, not too familiar bun not stiff either, great balance! The breakfast could gain from an fresh juice offer, even if is proposed with a supplement.
The swimming pool and sauna are at the right size, very cosy and amazingly no chlorine smell. Thumb's up for the pool staff, very helpful.
The perfect complete experience for a two days stay!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, March 12, 2014
Dear guest,

Thank you for choosing Kronwell Brasov Hotel and special thank you for taking the time to write such a positive comment here on TripAdvisor !

We were delighted to hear that you were very pleased with the services and facilities offered by our hotel.

Our team is always trying to go above and beyond to provide exceptional service. Your positive feedback made us feel that our efforts have been rewarded by your satisfaction.I will make sure to share your thoughtful comments with all our team.

We strongly believe that every feedback will help us maintain our standards and improve our services. That is why we are considering adding new items to the breakfast buffet, such as the ones suggested by you.

We hope that you will present us with the opportunity to welcome you back to Kronwell Hotel Brasov in the proximate future.

Best regards,
On behalf of Catalin Bejan- General Manager Kronwell Brasov Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kronwell Hotel

Property: Kronwell Hotel
Address: Bulevard Garii no.7, Brasov 500227, Romania
Phone Number:
Location: Romania > Transylvania > Central Romania > Brasov County > Brasov
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 57 Hotels in Brasov
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kronwell Hotel 4*
Number of rooms: 81
Official Description (provided by the hotel):
Kronwell, the newest 4 star hotel in Brasov, offers 81 business & lifestyle luxurious rooms, a high-tech Conference Centre and with BELAQVA Thermarium equipped with a salt cabin, sauna,frigidarium, steam bath and emotional shower. In the Adagio Restaurant culinary delights and flavored drinks are served. Couchette Bistro has a style of its own, inviting you to enjoy healthy food. We want to suit every taste and occasion using fresh ingredients, products and "a la minute" home-made articles. Belaqva Spa and Wellness ,designed as a holistic approach meant to restore body, mind and soul,completes its concept with a 2000 sqm large wellness sanctuary: aerobics, spinning, beauty & therapy, top products & tailored services. State of the art fitness studio. Kronwell invites you to flood the large exercise area with energy. Technogym guarantees the latest equipment with quality support. ... more   less 
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