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“Perfect example of a modern luxury hotel”
Review of Kronwell Hotel

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Kronwell Hotel
Ranked #1 of 56 Hotels in Brasov
Certificate of Excellence
London, United Kingdom
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect example of a modern luxury hotel”
Reviewed August 4, 2013

I want all my hotel stays to be like this from now on. Free wi-fi, smart 40 inch Samsung tv, wireless keyboard, large room, minimalist design with hidden compartments available at a touch, high comfy bed, light dimmers and oh the shower head on the ceiling is a dream with two modes, one like a normal shower and the other like a waterfall. They also have thermal rooms available free for guests. Breakfast buffet is pretty good with both cooked breakfasts, fruits and cereals available. The Italian restaurant in the lobby is pretty good too, after a long day of travelling. Staff are very helpful, calling taxis and making reservations for us.

Perfect location, next to the Brasov train station if you are making Brasov your base to travel to other towns or Bran Castle.

  • Stayed July 2013, traveled with friends
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank cctraveling3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, August 29, 2013
Dear guest,

I am delighted about your positive feedback regarding your stay at Kronwell Brasov Hotel. Thank you for taking time to tell us and future guests about your experience We do hope that we will have the pleasure to welcome you again soon!

Best regards,

Catalin Bejan- General Manager Kronwell Brasov Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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621 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bucharest
Level 3 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2013

I have stayed 2 nights with my husband in this new, stylish & very modern hotel. The staff is very friendly and helpful. The room and the bathroom are big enough and very modern equipped. The bed is very comfortable, but a little high. The breakfast is OK, of good quality, but I would recommend some more variety.
Regarding the location, the hotel is not in the old city center, but we had a car, so it was fine.
Thus, we highly recommend this really 4* hotel for both business and family travel/trip.

  • Stayed August 2013, traveled as a couple
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Helpful?
1 Thank Laura L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, August 29, 2013
Dear guest,

Thank you for staying with us and for your comment. It was nice to see that your stay was enjoyable, and that our staff made a positive impression on you.
In September, we are planning to change our menu, with more tasteful dishes. It was a pleasure having you as our guests and we look forward to serving you again soon.

Kind regards,

Catalin Bejan- General Manager Kronwell Brasov Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stavanger, Norway
1 review
Reviewed July 30, 2013

Very nice looking hotel. The staff was helpfull and friendly. A good place to stay all in all. Unfortunateley the pool and massageservices was not yet up and running when we were there, but the spa was good.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank magn u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, August 29, 2013
Dear guest,

Thank you for staying with us. We appreciate your kind comments about our hotel and staff.
We are still working on the SPA area, the pool will open soon, and the massage services are going to be available starting with 2014.
It was a pleasure having you as a guest, and we look forward to welcome you back.

Warm Regards,

Catalin Bejan - General ManagerKronwell Brasov Hotel
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Arzier, Switzerland
Level 5 Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 23, 2013

I stayed in this hotel for two nights during a romantic/touristic trip around Romania. We stayed here to visit Brasov and the castles and fortresses around it, like Bran's "Dracula" castle.
Probably my mistake, but I did not realise how big Brasov was when I booked this hotel, so I thought to be much closer to the centre than it actually was. Instead it took some 10 minute taxi drive to get to the centre!
The hotel is located, more or less, on the central train station and close to a convention centre. The hotel itself also clearly was more targeted at buisness travel, with break-out rooms etc.
The looks are very nice, if you are into design hotels. The facilities...not so much. Horrible restaurant (didn't taste the food, I mean the atmospheer), a "Spa" that does not even offer massages and a breakfast room that is more like a sports kantine.
Our room, on the top floor, was huge! Guess I booked the big suite. Bedroom part was o.k., but it had a glass bathroom in it! So forget about any privacy while taking your make-up off ladies! The living room was dark and the lighting very bad. Small TV (compared to the room size) and huge pannoramic windows.....but only a view of the train station and an office district.
Unfortunately, this does seem to be the only 4 star hotel in town (no 5 stars either). I wonder how long it can keep those stars.....

  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Eric D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, August 6, 2013
Dear Mr. Edorlas

Thank you for sharing your impressions about your stay with us.

The Kronwell Hotel is located in the business part of the city, in the very proximity of Brasov City center, and for those guests who would like to visit the city center we gladly provide a shuttle service. Targeting not only business but also leisure guests, the Kronwell Concept offers a range of extra services including various cultural & active tourism possibilities, upon request at the front office.

Our Thermal Area is specially designed for relaxation: Finnish Sauna, Emotional Showers, Salt Cabin, Frigidarium and Steam Bath. The concept will be rounded by the end of this year, with additional facilities & services: swimming pool, large dynamics area, beauty & medical treatments, and, by such approach, a holistic SPA experience. Meanwhile, we have Spa d’OR, one of Brasov’s most beautiful spas, as our partner for complimenting our services with a full range of relaxation and massage therapies, and, starting with this month, in room massage – upon request with prior reservation. Kronwell Front Office Staff is always glad to share details and book these services for you.

The Lifestyle Suite and our Signature Lifestyle rooms, have been mostly appreciated for the differentiated open design-glass bathroom, were guest are able to enjoy their preferred movie while having a bubble bath. The rain-shower is also build in a separate room, were intimacy is granted. In addition, Kronwell Lifestyle Suite also has a secondary bathroom. Our Business Rooms offer wooden blackouts covering the glass tube bathroom so as to favor intimacy. It is important to know that these signature rooms are presented as such with detailed photos on each online promo-channel, so as our guest may choose the suitable design for their needs.

Regarding the size of the Smart TV (101 cm in the bedroom, 116 cm in the living room), we would like to advise you it is the medically recommended one considering the distance to the bed, and it has been carefully chosen for your comfort.

At each check-in, our staff offers a room orientation if the guest permits it, and they usually explain the light control system, as it is indeed a more complex one. The vanity mirror in the bathroom provides a special light too.

I would like to underline that such an issue referring to our star classification has never been reported to us considering that we are normally ranked as a superior 4* hotel by most of our guests.

On a more positive hand, I was very happy to read that you have appreciated the design of our hotel.


Best regards,

Catalin Bejan
Kronwell Brasov Hotel General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Malta
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 22, 2013

From entrance, to bedroom, to spa this hotel is a wonder.
By far, superior than I ever expected from a 4*.
Ideally located close to rail and bus links it offers both business and holiday traveller everything .
I loved it.

  • Stayed June 2013, traveled solo
    • Value
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Helpful?
1 Thank gadaboutmalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, July 25, 2013
Dear guest,

I am so happy to hear you enjoyed your recent stay at The Kronwell Brasov Hotel.
It brings great pleasure to know you received great service and enjoyed our hotel and its location too. Your review and feedback is sincerely appreciated and will be shared with our staff.

Thank you and we look forward to welcoming you back in the future!

Kind regards from Romania,
Catalin Bejan - General Manager Kronwell Brasov Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ISRAEL
Level 1 Contributor
4 reviews
Reviewed July 21, 2013

I have stayed 3 nights with my wife in this new and very modern hotel. The staff staring from the welcome at the reception is very friendly and helpful. Rooms ar e big modern equipped with all the latest technology. The batroom is outstanding and the bed very comfortable altough a little bit high.The room and all the hotel is very well maitanined very clean intresting design. The breakfest is good would recomend to have more selection with local food. Had also a light dinner which was very good, the service also in the Restaueand was professional.
The location is a bit out of the center of Brasov and you need a car to go around.
Highly recomended for Buisness and family travel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank YD18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, July 25, 2013
Dear guest,

Thank you for sharing your experience at the Business & Lifestyle Hotel in Brasov Your feedback regarding the breakfast menu is highly valued in our continual pursuit to improve the guest experience with a future local food selection. It is great that your expectations were met on all other counts of the hotel and that the staff was welcoming. We are happy to enhance your next stay by promoting an attractive cultural and active tourism offer so as to explore Brasov and its surroundings.

We look forward to the opportunity of welcoming you back.

Sincerely,

Catalin Bejan
General Manager Kronwell Brasov Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Timisoara, Romania
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 10, 2013

It is a new and very modern hotel. The staff is very friendly, nice and very attentive to customers, although it is discreet. SPA very clean with tea and coffee facilities in the room for relaxation. Swimming pool was not finished. Rooms are modern and equipped with the latest technology, the bed very comfortable. Bathroom modern and interesting. All very clean. Tasty and varied breakfast.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Mihaela N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Catalin_Bejan, General Manager at Kronwell Hotel, responded to this review, August 29, 2013
Dear Mrs. Mihaela,

We appreciate your feedback and we are happy to hear that you enjoyed your stay at Kronwell Brasov Hotel and you found our staff to be courteous and helpful. We pride ourselves on guest satisfaction and strive to ensure every guest leaves satisfied.

Thank you for staying with us and we hope to see you again.

Sincerely,

Catalin Bejan - General Manager Kronwell Brasov Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kronwell Hotel

Property: Kronwell Hotel
Address: Bulevardul Garii no.7, Brasov 500227, Romania
Phone Number:
Location: Romania > Transylvania > Central Romania > Brasov County > Brasov
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 56 Hotels in Brasov
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Kronwell Hotel 4*
Number of rooms: 81
Official Description (provided by the hotel):
Kronwell, the newest 4 star hotel in Brasov, offers 81 business & lifestyle luxurious rooms, a high-tech Conference Centre and with BELAQVA Thermarium equipped with a salt cabin, sauna,frigidarium, steam bath and emotional shower. In the Adagio Restaurant culinary delights and flavored drinks are served. Couchette Bistro has a style of its own, inviting you to enjoy healthy food. We want to suit every taste and occasion using fresh ingredients, products and "a la minute" home-made articles. Belaqva Spa and Wellness ,designed as a holistic approach meant to restore body, mind and soul,completes its concept with a 2000 sqm large wellness sanctuary: aerobics, spinning, beauty & therapy, top products & tailored services. State of the art fitness studio. Kronwell invites you to flood the large exercise area with energy. Technogym guarantees the latest equipment with quality support. ... more   less 
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