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“...freezing inside due to their heating!”
Review of Ramada Sibiu

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Ramada Sibiu
Ranked #8 of 30 Hotels in Sibiu
Bucharest
Level Contributor
42 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“...freezing inside due to their heating!”
Reviewed April 13, 2011

Even if the hotel is perfectly situated in the very center of Sibiu with modern amenities and nice atmosphere, it could be far more better in terms of value for money but not only.
For its assumed class of services, the quality of bath products like shower, shampoo and so on it's quite regular and tends to speak about cost cutting.
More seriously than that the indoor heating system is working on the same principle specified above because it can't be adjusted for real from the room but from the centralized heating system.
This means that despite of staff's polite but useless efforts you have all the chances to spend the night freezing inside of your room and asking for a normal treatment for the supposed class and quality of hotel.
Overall it seems that they do not value their clients opinion since they rushed to invite me to discuss with the manager instead of doing something for real to solve the heating problem.
I tried Ramada in Sibiu after one trial of Golden Tulip Ana Tower thinking that it have to be even better but I've ended up quite dissapointed.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cat_ioan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Bucharest, Romania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 11, 2011

Nice almost new hotel, located in the city center, average to good buffet breakfast, free wifi internet in the room, parking and other extras.
I have experienced an awful situation which changed a possible and wishful nice stay in this hotel to an unpleasant one. I have asked from the beginning to get at room with functional heating system - as it was a quite cold evening and I was assured that the room wil be as such. The one I received was cold and although I called the reception to fix the problem - they even sent a technician to fix it! - and received firm promisses that the situation will be solved, I finally had to stay in a cold room during the night.
Surprisingly, the next morning while complaining about these intolerable event, the new receptionist advised me to forward a written complain!

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ioan1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 26, 2011

Nice, luxurious hotel. The rooms can be comparable with 5*hotels from Wien but much bigger. The prices are very good. It has a nice view from 12th floor.
The only thing that I did not liked is that the water was warm but not hot enought for a good shower.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MadaRobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 6, 2011

Been there for a few days during 2010 Season Holiday.
I was surprised by the modern yet functional design of the hotel (gotta love the glass elevators running along the exterior wall of the building offering excellent views of the city and surounding.).
Rooms offer decent spacing while the room layout is wisely used. Modern furniture, great spacious bathroom (shower pressure slightly subpar).
Good bed, pillows not so good - despite my struggle, I haven't been able to combine the two pillows in order to obtain the right combination of height and hardness...may be that's just me...
If you drive to Sibiu, the hotel has very convenient parking premises either outside or inside the building's garage (fitted with parking spots that are extremely spacious by Romanian standards) that connects directly to reception lobby area.

Good selection of wines at the Jazzy Bar and Atrium Restaurant.

The hotel is located exactly 7 mins away on foot from the Main Square of the town and the adjacent pedestrian area which is lovely to stroll around. Fantastic buildings, many in very good shape, nicely restored and maintained - the likes of an old German burg (which in fact Sibiu is - Hermannstadt). Good restaurants and Cafes (my recommendations: Crama Siubiul Vechi, Weinkeller and Pasaj).

Breakfast is decent and plentiful in selection (the toaster not being turned on, probably due to low demand, took very long to heat up and function properly), served in a good ambiance.

With a few exceptions at the Restaurant, although generally receptive, polite and available, the staff seemed to lack enthusiasm and a sense of urgency. Acting a bit sedated and somewhat clumsy at times, the staff falls short of the standard otherwise offered by this hotel.

Nevertheless for all its plus points I would definitely recommend the hotel if you happen to visit Sibiu.

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank octavian_39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
77 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 397 helpful votes
Reviewed October 20, 2010

We just spent 3 nights at this hotel after 3 nights in Brasov. This hotel compared to the Ambient in Brasov is like staying in an 80's Russian hotel to a 2010 American hotel. The lobby is large and inviting. We opted for a junior suite - we had Room 610 - and it was wonderful - 2 huge rooms. It is worth the extra money. One side of the hotel has huge windows that look over the city, the other side has smaller windows. Ask for the window side. Bed was comfortable and pillows great. Good laundry service. Breakfast was extensive - although my husband thought the toaster was dreadful. We had a toaster in our room so he took it down to the breakfast room and did his own toast. The staff was laughing the whole time. WiFi was very good in the room . Our only distraction was on the second day we had lousy housekeeping but we spoke to the hotel manager about it and she was grateful that we had discussed it with her - said that was the only way to improve things and she needed to know about it. We felt that she really did want to know and improve things. Location is great and I would stay here again.

  • Stayed October 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colleen_travelqu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
354 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
Reviewed October 16, 2010

Ramada must be re-inventing itself as this hotel was first rate. Staff were very friendly and helpful, not aloof as in many 5 star hotels. Room was a decent size with a comfy chair and side table. Free wireless worked throughout the hotel without issue. All in all, stay here when in Sibiu!

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emandernie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 3, 2010

Spent 1 night here in August 2010. Found a summer special offer on their web site - € 65 for a double on B&B. Called the same morning to reserve. I was hesitating between this one and the Hilton. Ramada was cheaper and had excellent location, while the Hilton is several kilometers away from the center in the woods.

This is a well-decorated, modern hotel in the center of Sibiu, less than 10 minutes walk from lovely Piata Mare. Reception staff were nice and check in was quick.

Our room was on the 6th floor. Nice views on the old town. Comfy bed. Modern and clean bathroom.

The breakfast on Sunday morning, served in a stylish restaurant, was quite good.

Things that could be improved:
- the carpet in the room had lots of stains, begging for some thorough cleaning
- the fruit juices served at breakfast, obviously made from concentrates as well as the croissants
- no mini-bar in the room

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank r1d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Sibiu

Property: Ramada Sibiu
Address: Strada Cioran Emil Nr 2, Sibiu 550025, Romania
Location: Romania > Transylvania > Central Romania > Sibiu County > Sibiu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Sibiu
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Sibiu 4*
Number of rooms: 127
Official Description (provided by the hotel):
Ramada Sibiu Hotel****, officially opened in 12th of June 2007, is ideally located right in the medieval city center and close to the local business media. It offers you high quality services for business trips and special like events or functions, in a discreet and hospitable surrounding. ... more   less 
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Also Known As:
Ramada Sibiu Hotel Sibiu
Sibiu Ramada

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