Average hotel, poor management, good location
I choosed this hotel to spend the winter holyday with my husband, and since it was the best advertised, newly opened hotel we said yes....but it was the last yes we said that weekend...
- Location is good close to the ski track
-The air is fantastic, everything else is average, overpriced and needing more attention
-Front desk needs more training...not guest friendly at all...rigid and not willing to exceed any expectations ...
-Room average, we couldn't get a double bed...they only have twins... bathroom ok, no slipers, poor amenities, windows had fingerprints all over, small balcony, rooms are not sound proof, you can hear everybody around yo, walking an talking, so you need to be a heavy sleeper or very tired so you could just go to bed and fall asleep....otherwise you could take notes of what is your neighbour doing in the next room
-Restaurant and bar ok but still needs some attention
-Spa closes at 10PM, big dissapointment, otherwise the spa looks ok
-Overall, good location, but it is a 3 star hotel with prices for 4 star hotel, i would reccomend it further only if they make some attitude changes and improve the facilities to the real 4 star standard
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- Also Known As:
- Apollo Hermannstadt Hotel