We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ripped sheets”
Review of Hotel Ibis

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Ibis
Ranked #7 of 31 Hotels in Sibiu
Reviewed August 31, 2013

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank AndreeaBucharest
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Write a Review
Reviews (552)
There are newer reviews for Hotel Ibis
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

275 - 281 of 552 reviews

Reviewed August 29, 2013

First I stayed in Ibis Hotel Sibiu in 2011 and everything was great . I came back this year and everything was dissapointing .
The room was dirty , in the bathroom was mold . At the breakfast was a poor choice of food and for the coffee you have to take it from a wending machine ( they were not able to preapre a decent coffee ) .
For sure I will not stay next time in Ibis when I wiil be in Sibiu .

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank carmend72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear Carmend72,

Further to the review you placed on TripAdvisor, we're obviously glad to hear that you're a repeat customer - your loyalty is appreciated despite the hotel clearly not being to your liking.

If you're willing to give us a third try, I sincerely hope we do better and perhaps we'll see a positive review from you.

Kind regards,
Andreea Gheorghiu
General Manager
Ibis Sibiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

To visit Sibiu Town Ibis Hotel is a good choice, close to the city centre with all its attractions. The hotel is part of the supply chain standards of ibis hotels. Services good, rooms are clean and tastefully decorated, hotel offers daily breakfast as well. The parking is large and ensure everyone.
In the area there are several hotels, but the price is ok at Ibis

Room Tip: High floor offer a good view
  • Stayed: May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank COS_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear COS_10,

Thank you for taking the time to provide feedback on your experience at Ibis Sibiu.

I was delighted to read your positive feedback following your stay and your kind words regarding the service and room.

We very much look forward to welcoming you back in the near future.

Kind regards,

Andreea Gheorghiu
General Manager Ibis Sibiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2013

Very good location and services!
You can stay at this hotel and travel in Sibiu (where you must see the Brukenthal Museum and eat "carnati" and drink "palinca") or in Turda (where you can see "Salina").
All the best!!!

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Maruntica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear Maruntica,

I was delighted to read your positive feedback following your stay at Ibis Sibiu. I was so happy to read your kind words and that you really did enjoy the great service and location we are all so proud of. Please do come back and see us again soon.

My kindest regards,
Andreea Gheorghiu
General Manager
Ibis Sibiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 19, 2013

The hotel is probably the best located hotel in Sibiu, the staff are really nice&helpful, we enjoyed staying there for 2 nights but I have to say that the room wasn't what I expected considering the prices they have in August. The bathroom has a sewage problem and it looked unclean even if it was. I don't recommend it for more than 2 nights in Sibiu. Thank you!

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Cristina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear Cristina T,

Thank you for taking the time to provide us with a feedback following your stay at the Ibis Sibiu.

We are happy to hear you enjoyed your stay in the hotel, but also that you found our location very convenient.

I am also truly delighted to read that you found our staff nice&helpful. The team will be happy to know their efforts were recognised.

We very much look forward to welcoming you back again in the future.

Kind regards,
Andreea Gheorghiu
Ibis Sibiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 14, 2013

We stayed at Ibis Sibiu for one night only and we chose the hotel based on location—10 minutes’ walk from the Piata Mare—and free parking in front of the hotel. The location was great, we stayed at an upper floor, so we had a nice view of the city, and indeed there are 25 parking places of the hotel, which, luckily for us, were not fully occupied when we arrived. But except location and free parking, everything else was a disaster, from the young lady at the reception when we checked in, who seemed to want to be elsewhere but working there (perhaps she was tired at the end of the shift; the young men who replaced her an hour later was very polite and willing to help) to the room.

The size and the view from the room were OK, but the floor hadn’t been cleaned properly; there were hairs everywhere including the bathroom; the walls were stained; and the bathtub, bathtub panel, and walls hadn’t seen a limescale remover in ages (see attached photos). The bed sheets and pillow covers were clean, but when we looked at the pillows inside, we were disgusted—they had big yellow stains, so we didn’t use the pillows during our stay. Despite the room being decent sized, the space on one side of the king sized bed was too small for a person to get off the bed comfortably.

When we checked out at about 7 a.m. next day, there was no one at the reception; after waiting several minutes, we asked the bartender (also not extremely polite) to call the receptionist, who did not apologise. In conclusion, if you are just looking for budget accommodation in a central location in Sibiu, this place is fine, but don’t expect cleanliness. You might also want to call before you arrive to make sure you have a parking place. We stayed at Ibis in the UK, France, and Spain and did not expect luxury, but a basic clean room—we didn’t get that, so based on this, I do not recommend this hotel. There are many others in Sibiu, so a family-run bed and breakfast at the same price as the Ibis is likely to be a much better choice, at least in terms on cleanliness.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kristina_TV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear Kristina_EU,

Thank you for taking the time to provide us with a feedback following your stay at Ibis Sibiu.

Staff’s professionalism and friendliness is usually something we pride ourselves on and we expect our Reception staff to welcome all our guests within the Ibis standards. However I do feel like we failed to fulfil your needs on this occasion, and for that I can only apologise. I can confirm that your comments have been transferred to our Reception Manager for immediate action.

I have also now highlighted your complaint about the cleaness our Houskeeping Manager and we will take the appropriate corrective action.

Thank you again for taking the time to provide your feedback and I certainly still hope we will be able to welcome you back to our property in the future.

Kind regards,
Andreea Gheorghiu
Ibis Sibiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2013

The location of the hotel is its major advantage, just 10 minutes away from the city center.
The furniture in the room is new and ok. I had a double room and it was a little bit small, but clean. The prices for the minibar and for breakfast were much to expensive for romania. The bathromm could be cleaner.

Room Tip: View towards city center. The mountains are not so close as expected.
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear Kris K,

Thank you for writing a comment about your last stay at our hotel.
I was delighted to read that the hotel met your expectations and that you had an enjoyable stay. I also want to thank you for the great pictures.
I look forward to seeing you again in the near future.

Kind regards,
Andreea Gheorghiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sibiu hotels
0.2 mi away
Continental Forum Sibiu
0.1 mi away
Ramada Sibiu
Ramada Sibiu
#8 of 31 in Sibiu
461 reviews
0.6 mi away
Casa Luxemburg
Casa Luxemburg
#3 of 31 in Sibiu
259 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Best Western Silva Hotel
0.2 mi away
Golden Tulip Ana Tower Sibiu
0.9 mi away
Hotel Apollo Hermannstadt
Show Prices
Show Prices
Show Prices

Been to Hotel Ibis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ibis

Address: Cale Dumbravii 2-4, Sibiu 550324, Romania (Formerly Minotel Continental)
Location: Romania > Transylvania > Central Romania > Sibiu County > Sibiu
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 31 Hotels in Sibiu
Price Range: $33 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis 3*
Number of rooms: 195
Official Description (provided by the hotel):
195 soundproofed and air-conditioned rooms are available for booking. The hotel has an international restaurant and a bar open 24/24 for snacks. Guests on a business trip have internet connection access. Private parking available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Priceline, TripOnline SA, Travelocity, Orbitz, Hotwire, Cancelon and HotelQuickly so you can book your Hotel Ibis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Minotel Sibiu
Sibiu Minotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing