We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not up to Ibis standards. Not recommended”
Review of Hotel Ibis

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Ibis
Ranked #7 of 31 Hotels in Sibiu
Reviewed August 14, 2013

We stayed at Ibis Sibiu for one night only and we chose the hotel based on location—10 minutes’ walk from the Piata Mare—and free parking in front of the hotel. The location was great, we stayed at an upper floor, so we had a nice view of the city, and indeed there are 25 parking places of the hotel, which, luckily for us, were not fully occupied when we arrived. But except location and free parking, everything else was a disaster, from the young lady at the reception when we checked in, who seemed to want to be elsewhere but working there (perhaps she was tired at the end of the shift; the young men who replaced her an hour later was very polite and willing to help) to the room.

The size and the view from the room were OK, but the floor hadn’t been cleaned properly; there were hairs everywhere including the bathroom; the walls were stained; and the bathtub, bathtub panel, and walls hadn’t seen a limescale remover in ages (see attached photos). The bed sheets and pillow covers were clean, but when we looked at the pillows inside, we were disgusted—they had big yellow stains, so we didn’t use the pillows during our stay. Despite the room being decent sized, the space on one side of the king sized bed was too small for a person to get off the bed comfortably.

When we checked out at about 7 a.m. next day, there was no one at the reception; after waiting several minutes, we asked the bartender (also not extremely polite) to call the receptionist, who did not apologise. In conclusion, if you are just looking for budget accommodation in a central location in Sibiu, this place is fine, but don’t expect cleanliness. You might also want to call before you arrive to make sure you have a parking place. We stayed at Ibis in the UK, France, and Spain and did not expect luxury, but a basic clean room—we didn’t get that, so based on this, I do not recommend this hotel. There are many others in Sibiu, so a family-run bed and breakfast at the same price as the Ibis is likely to be a much better choice, at least in terms on cleanliness.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kristina_TV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear Kristina_EU,

Thank you for taking the time to provide us with a feedback following your stay at Ibis Sibiu.

Staff’s professionalism and friendliness is usually something we pride ourselves on and we expect our Reception staff to welcome all our guests within the Ibis standards. However I do feel like we failed to fulfil your needs on this occasion, and for that I can only apologise. I can confirm that your comments have been transferred to our Reception Manager for immediate action.

I have also now highlighted your complaint about the cleaness our Houskeeping Manager and we will take the appropriate corrective action.

Thank you again for taking the time to provide your feedback and I certainly still hope we will be able to welcome you back to our property in the future.

Kind regards,
Andreea Gheorghiu
Ibis Sibiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (550)
There are newer reviews for Hotel Ibis
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

279 - 285 of 550 reviews

Reviewed August 13, 2013

The location of the hotel is its major advantage, just 10 minutes away from the city center.
The furniture in the room is new and ok. I had a double room and it was a little bit small, but clean. The prices for the minibar and for breakfast were much to expensive for romania. The bathromm could be cleaner.

Room Tip: View towards city center. The mountains are not so close as expected.
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear Kris K,

Thank you for writing a comment about your last stay at our hotel.
I was delighted to read that the hotel met your expectations and that you had an enjoyable stay. I also want to thank you for the great pictures.
I look forward to seeing you again in the near future.

Kind regards,
Andreea Gheorghiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank ioanoprescu
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed July 25, 2013

absolutely immaculate services, great staff! a well planned trip to Sibiu must have IBIS on the schedule. either business, family or friends related trip, this is the best choice. the minibar is another bonus points. the drinks are great, the snacks taste great, and I think it's better than the IBIS from Bucharest.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Costin-Mocanu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear Costin Mocanu,

I was delighted to read your positive feedback following your stay at Ibis Sibiu. I was so happy to read your kind words and that you really did enjoy your business trip. Please do come back and see us again soon.

My kindest regards,
Andreea Gheorgiu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

I had the misfortune to arrive in Sibiu quite late on a Saturday night after a long, long drive so decided to stay in the Ibis as it is easy to get to and easy to park near.

The rooms are small and cramped and the air con is poor to say the least, at E69 for a singlr room, one expects a lot more in Romania, where E40 will get you a lovely 3* hotel anywhere except Bucharest.

The bathroom was mouldy.

And E9 for a tasteless cold breakfast is daylight robbery. In Romania E9 will by you a nice dinner, or breakfast for 3 people.

Avoid at all costs, this hotel used to be called the Continental (as far as I can remember) and was actually nicer, cheaper and cleaner when it was state run which is really saying something.

Avoid at all costs!

Room Tip: Try a different hotel!!
  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 127liamm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded September 27, 2013

Dear 127liamm,

Thank you very much for leaving us this review following your stay at Ibis Sibiu.
I always value all feedback. I am really disappointed to read that you didn’t like our rooms and the breakfast.

Thank you again for taking the time to provide your feedback and I certainly still hope we will be able to welcome you back to our property in the future.

Kind regards,
Andreea Gheorghiu
General Manager
Ibis Sibiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2013 via mobile

As French it is strange to say that Ibis is the brst hotel in town coz in France ot is a medium low category in Sibiu it is much better than Hilton or Ramada the staff are really helpfull and professional. The bed ok and the room clean all for an amazing price do not hesitate ....

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank cb120b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded July 17, 2013

Dear cb 120b !

Thank you for writing a comment about your last stay at our hotel.
I was delighted to read that the hotel met your expectations and that you had an enjoyable stay but also that the services we offer were up to the Ibis standards.
I look forward to seeing you again in the near future.

Kind regards,
Andreea Gheorghiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2013 via mobile

Ibis Sibiu is the from far the best Ibis from Romania with nicely decorated rooms, helpfull personal and a very good location. The bar at the reception when we arrive had a 24/7 program and this is plus especialy beaucause they serve snaks. Recomand for location and for bussines travelers.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Valentin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gheorghiu A, General Manager at Hotel Ibis, responded to this reviewResponded July 17, 2013

Dear Valentin B !

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

See you on your next trip hopefully!

Kind regards,
Andreea Gheorghiu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Sibiu hotels
0.2 mi away
Continental Forum Sibiu
0.1 mi away
Ramada Sibiu
Ramada Sibiu
#9 of 31 in Sibiu
460 reviews
0.6 mi away
Casa Luxemburg
Casa Luxemburg
#3 of 31 in Sibiu
259 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Best Western Silva Hotel
0.2 mi away
Golden Tulip Ana Tower Sibiu
0.9 mi away
Hotel Apollo Hermannstadt
Show Prices
Show Prices
Show Prices

Been to Hotel Ibis? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ibis

Address: Cale Dumbravii 2-4, Sibiu 550324, Romania (Formerly Minotel Continental)
Location: Romania > Transylvania > Central Romania > Sibiu County > Sibiu
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #7 of 31 Hotels in Sibiu
Price Range: $33 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Ibis 3*
Number of rooms: 195
Official Description (provided by the hotel):
195 soundproofed and air-conditioned rooms are available for booking. The hotel has an international restaurant and a bar open 24/24 for snacks. Guests on a business trip have internet connection access. Private parking available. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com, Travelocity, Orbitz, Hotwire and HotelQuickly so you can book your Hotel Ibis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Minotel Sibiu
Sibiu Minotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing