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Hilton Sibiu
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Reviews (628)
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All reviewscamara boieruluienglish barthe executive loungeromanian restaurantgreat spaspa areaupgraded to a suiteastra museumswimming poolexcellent hotelfive star hotelvery nice experienceminute drivebreakfast buffet isquiet areacity centrebusiness trip
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488 - 493 of 628 reviews
Reviewed November 14, 2010

Second time at same hotel.came back because of first enjoyable time.got nice,clean,big duble bed room.All was fabelous,except of 2 things-1)the pillows were too soft,although asked and got athers,wasnt good,and they didnt have aother ones.
2)The SPA-as i understood they are no longer part of tje hilton but share its location,not all the girls in their reception knew about the offered treatments,you have to pay separatly for each one and directly to them,cant charge the room.and i got one girl =anna maria,that was too tired for my maasage as it was her last for that day...can you belive??in her own words....i think that it is not a logic and normal way to keep face for a spa in hilton...the managment should think again...another thing-she tried to push to take more and more treatments with her,even if she couldnt exactlly explain the meaning and parts of the treatment which appear on their manu,as-Lumi Lumi massage.
So-too bad for me...hopfully this will change somtime as it gives a bad reputation for their spa.
But-in all-it was again a great place to stay,great romanian resturant in the yard,nice tennis courts,great breakfast...as it should be under Hilton's name!!!!

  • Stayed: November 2010, traveled as a couple
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Thank ilanit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSibiu, Manager at Hilton Sibiu, responded to this reviewResponded November 20, 2010

Thank you for sharing your feedback. We are sorry to note the inconveniences you have experienced with the massage. We acted accordingly to be sure that we are offering the real spa experience our guest are expected it. Looking forward to welcoming you back on many other occasions. Sincerely, Dana Modrescu, Manager - Hilton Sibiu.

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Reviewed November 3, 2010

Spent 16 days in this hotel and couldn't complain about one thing, except having to leave! The staff were all excellent! Great people all the way around and now long time friends! The spa is fantastic and reasonably priced. The rooms were well decorated. The food fantastic! Thanks to Mihaela, both Big Nick and Little Nick and or course all the staff for making this years conference an extrodinary one!! You guys rock!! I will be coming back, hopefully sooner than later!

  • Stayed: October 2010, traveled on business
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Thank pharlap31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSibiu, Manager at Hilton Sibiu, responded to this reviewResponded November 20, 2010

It was a pleasure to read your positive feedback. It is great to learn that our team has secured an enjoyable stay for you and will be thrilled to hear about it. We are looking forward to welcoming you back soon. Sincerely, Dana Modrescu Manager - Hilton Sibiu.

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Reviewed August 26, 2010

Had a great stay in this hotel, a few highlights would be as follows:

-Great spa area - free hot tub!

-Large rooms, even a regular one was in no way cramped...the quality of the furnishings and fittings was also decent, slept like a baby.

-Very good breakfast spread, besides the usual stuff they had waffles on demand...they were also open to requests, such as an early-morning Coke at no extra charge.

-The service, from reception, to concierge to waiters and other employees was flawless...they really did try to help us out with any request.

-The location, although rather outside town is in a lush wooded area, so a very pleasant place to jog or have a picnic, etc.

-I was on a slightly discounted corporate rate, but even the regular rates are very good for the quality on offer! A real bargain!


I only had one very minor issue: They really should offer some tickets for sale for the bus that stops nearby...I realize most people that stay there have cars (and taxis are very cheap), but still, I enjoy local public transportation anywhere I travel and it would be very helpful since there is no other way to get tickets if you want to take the bus into town except buying extra ones before reaching the hotel

  • Stayed: August 2010, traveled as a couple
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Thank johnflorin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSibiu, Guest Relations Manager at Hilton Sibiu, responded to this reviewResponded August 27, 2010

It is great to know that you have enjoyed your stay and our services! Your nice comments have been happily shared with our team. We are looking forward to welcoming you back soon. Luminita Dragoiu, Guest Relations Manager - Hilton Sibiu

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Reviewed June 16, 2010

Last weekend I went to Sibiu again with my wife and son. On arrival the parking valet recognised us and helped us immediately with the bags. At Reception everybody greet us as returning guests, and told us that a surprise was waiting, in the form of a special upgrade. As a regular guest I was thinking about maybe a Royal Suite or and Executive Suite, but never about what they actually had prepared: Presidential Suite for the whole weekend!

The Presidential Suite in on the 5th floor on the corner of the building, and unfolds over 200 sqm. It has one very large living-room with desk and separate dining area, large terrace, one bedroom with sitting area and master bathroom, and a hallway with a second bathroom. This description is very dry, as the true difference lies in the detail, and in the quality of each and every element of the room:
- All furniture is old-style and top-quality, and the colours match perfectly with each other;
- Couch and armchairs made of wood and natural leather, very comfortable to sit in;
- Large pendulum in the living room, which gives the whole place a very aristocratic feel;
- The bed is 220x200m, and with all the Hilton linen and pillows you need for great relaxation.
- Bathroom is truly grand and fit for the Presidential Suite. Marble floors and tiles, top-quality fittings, all amenities you need/wish for, and with a great tub for two
- Terrace is very large, with view on three sides of the hotel: forest, forest and backyard, which is in fact a large green park with flowers, benches and children playground. I played football with my son for 1 hour there, and we had great time!

The hotel staff from Reception to Restaurant could not have been more helpful; from candies for my son, tourist information and fast reaction to any request, they really provided 5* service.

We left with regret that we can't stay more in that great place, but with great memories from an out-of-this-world experience in a suite built for stars. We know that next time we will go there (because we will) will be difficult to stay in another room, but this experience was fantastic.

  • Stayed: June 2010, traveled with family
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4  Thank AlexC_RO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 5, 2010

After a long travel from Horezu to Sibiu, it was a great pleasure to spend 2 nights in this hotel. It is a really 5 * hotel!!!

  • Stayed: April 2010, traveled on business
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Thank Papadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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